ShopiPersia Reviews 371

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their authentic taste, excellent quality, and how well they are packaged. Many people also praise the service, noting its trustworthiness, professionalism, and the great effort made to ensure satisfaction. However, some customers were dissatisfied with the delivery service and their orders. A number of people reported significant delays in receiving their items, with some orders taking several months or not arriving at all. There were also instances of incorrect items being sent, issues with customs codes leading to returns, and a lack of communication or tracking information after placing an order.

What people talk about most

Product

Consumers find products to be of excellent quality and are satisfied with their purchases. Many reviewers... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers received their orders... See more

Order

Customers had ambiguous experiences with order. While some consumers reported receiving their orders quickly,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers received their items in... See more

Service

Users describe positive interactions with service. Many customers praise the fast and convenient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought homemade Lavashak from here. It came from Iran to the UK and it shows in the quality, the taste is so authentic. To be specific I bought the ghare ghorot lavashak and it is so sour and... See more

Rated 5 out of 5 stars

The package took much loooonger than expected due to the ongoing geopolitical reasons, around 4 month, but it did arrived to Brazil with exact item and carefully wrapped. Service can be trusted.

Rated 5 out of 5 stars

I would like to sincerely thank you for the wonderful service and high-quality Gaz sweets I received from your website. The packaging was neat, the delivery was on time, and the taste was truly delici... See more

Rated 5 out of 5 stars

great customer service, helped me with a coupon not working. shipped in time and for a reasonable price. Minor damage on the packaging material for the book when it arrived, probably happened during s... See more


Company details

  1. #25 of 25 best companies in Art Handcraft

Written by the company

Discover & Shop Online the Privileged Persian Goods, Handicrafts & Souvenirs at ShopiPersia | Persian Music Instruments, Farsi Books, Grocery, Carpet, Rug.


Contact info

4.1

Great

TrustScore 4 out of 5

371 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good service

I got the product I was looking for so I am satisfied. My only concern is that it took much longer than expected to arrive.

19 March 2023
Rated 3 out of 5 stars

I received my item after one month and…

I received my item after one month and this was due to Nowruz. However every time I enquired about the delivery I was told that it had not been dispatched due to the holidays. I was also told the same thing on the day that my item was delivered. Saeed was helpful by answering my queries.

9 March 2023
Rated 5 out of 5 stars

This is the baddest

Great Bisht, who I bought from this shop And turban was quite well

27 February 2023
ShopiPersia logo

Reply from ShopiPersia

Hello,

Your order has been delivered.
Please check the link below:
https://t.17track.net/en#nums=RG793508429IR

Rated 5 out of 5 stars

Wanted a wooden box to store a board…

Wanted a wooden box to store a board game whose box is unwieldy and not great looking, and found this website. Had to contact support to find out the inner dimensions, who replied promptly and suggested some boxes that would fit my requirements.
The box arrived on time and was in perfect condition, not only does it look great but the wood has a very pleasant smell.

23 February 2023
Rated 5 out of 5 stars

Great

Great communication and customer service, good packaging and value for money

16 February 2023
Rated 5 out of 5 stars

Hiii

Hiii, my order has reached to me. Thank you so much whenever I ask you something you replied me instantly, thank u so much for your interest always and for my order! 🤗

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Very nice service and fast response…

Very nice service and fast response from your costumer service very happy with time and my purchase I'll recommend for family and friends and purchase more in the future 👌😁

7 February 2023
ShopiPersia logo

Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.
We hope to see you again soon!

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service, perfect timing! highly recommended! :)

9 March 2023
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.
We hope to see you again soon!

Rated 5 out of 5 stars

Excellent communication Excellen service

Excellent communication Excellent service from my irani brother's, great job guys, many thanks
Muhammad Al-kabi

6 February 2023
ShopiPersia logo

Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.
We hope to see you again soon!

Rated 5 out of 5 stars

Fantastic Store! Recommended!

The support response time was very quick. The items arrived fresh. Everything was perfect. Thank you!

27 February 2023
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.
We hope to see you again soon!

Rated 5 out of 5 stars

Hi there

Hi there - my order has arrived after 2 weeks and its perfect! thanks again

27 January 2023
ShopiPersia logo

Reply from ShopiPersia

Dear Simon,

The Product that you ordered had 7 days handling time as mentioned on the product page. We Shipped it last week and now left Iran.
As mentioned on your invoice, shipping time takes 10-20 days. So, please wait.
You can track your order with the below link:
https://t.17track.net/en#nums=RG793507803IR

Best Wishes,
Saeed ShopiPersia Team

Rated 5 out of 5 stars

Polopaz received today !

Polopaz received today even if ordered in december 2022.
The trip was long from Iran to Belgium.
Best e-shop experience ever. Thank you Saeed.
All the family is happy to cook rice again with the best rice cooker in the world.

23 December 2022

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