Karl's Fishing & Outdoors Reviews 1,329

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

HORRIBLE experience since I've had this subscription last year. This year I couldn't redeem the QR code or the fully written code. I couldn't get ANY help by text, SMS, or by phone. Forget about cu... See more

Company replied

Rated 5 out of 5 stars

Karl's bait and tackle is an online tackle store that feels like a local shop right down the road. If any issue were to ever arise, they are quick to fix it and make it up to you with personal help. F... See more

Rated 1 out of 5 stars

You used to be able to get a number of popular baits at a discounted price and free shipping with your $50 membership. Starting in late 2023, they stopped restocking items that were not part of an in-... See more

Rated 5 out of 5 stars

I love shopping with Karl's because it's easy to find what I need or a suitable alternative, many with several informative customer reviews. Karl's Club gives me the opportunity to get better prices... See more

Company details

  1. Fishing shop
  2. Hobby shop

About Karl's Fishing & Outdoors

Written by the company

We’re your one-stop-shop for the modern angler, with a selection of the latest and innovative fishing equipment, products, and expert tips and tricks that will keep you reeling for more.

#HappyDance is our motto at HQ. We put our fans first and strive to deliver a positive customer experience every time. Should you have any issues or concerns, reach out to us and we’ll make it right.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service!

My grandson loves the Mystery Tackle Boxes. Recently, I purchased two from a Karl's partner(Dick's Sporting Goods). I received two identical MTBs. Brandon, in customer service, was amazing in making sure I got a different MTB. It was my grandson's birthday, time was short, but Brandon made it happen. He is the best!

11 May 2022
Unprompted review
Rated 5 out of 5 stars

I made an order

I made an order. Part of the order did not arrive in a timely manner. I contacted customer support. They sent a replacement which did arrive in a timely manner. However, the product was broken due to poor packaging. I contacted customer support. I sent them photos. They sent a replacement. It arrived in a timely manner.

6 May 2022
Unprompted review
Rated 5 out of 5 stars

Karl’s has become my go to shop

Karl’s has become my go to shop for all of my fishing needs and you simply can’t beat their customer service and their deals through the Karl’s Club program. The tackle insurance is a HUGE benefit and takes all of the pressure off using those higher priced lures for fear of losing them. Keep up the good work!

6 May 2022
Unprompted review
Rated 5 out of 5 stars

Great Deals!

Great products and a great deal for tons of items. Definitely worth the membership for discounts and always free shipping!

5 May 2022
Unprompted review
Rated 5 out of 5 stars

Since I shop at Shop Karl's my fishing is fantastic.

Since I shop at Shop Karl's my fishing has improved greatly. Great products where you will never find anywhere else. To go along with the great products are the great prices. The instructional videos on YouTube with LOJO,AYO, and NORM will show you how to use these lures.

3 May 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look