Shop Like You Give a Damn Reviews 

1,263
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, stylish design, and comfort of the products, along with the fast and professional delivery service. People also emphasize the responsive and exceptionally helpful customer care team that quickly assists with any questions or order updates. Some reviewers were not happy with sizing inconsistencies, mentioning that certain shoes or boots did not fit correctly or were too large. A few other people also felt that specific items experienced unexpected durability flaws, such as materials wearing out prematurely or components breaking shortly after purchase.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the high quality,... See more

Quality

Customers consistently note positive experiences with quality, praising the stylish designs, comfortable fit,... See more

Customer service

People report positive experiences with customer service, often highlighting fast and friendly support, quick... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that shipments arrive... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are heavily divided. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is such a great website for vegans (and anyone buying for them) - it relieves so much stress! It has loads of different brands and some are more expensive than others so check out the sale items... See more

Rated 5 out of 5 stars

I love Immaculate Vegan. It’s my go-to place to shop for work apparel/shoes and casual pieces for my wardrobe. I’ve purchased seven pairs of shoes and they’ve all fit well, been extremely comfortable... See more

Rated 5 out of 5 stars

After I complained about Immaculate Vegan on this site, they responded immediately. So helpful, thoughtful and kind. They have offered to reimburse me for my purchase, which they didn’t have to, and a... See more

Rated 5 out of 5 stars

I didn't receive a order confirmation after ordering a dress and contacted the customer service. Within a couple of hours I got back a very kind helpful reply and the order confirmation! Great service... See more

Company replied


Company details

  1. Online marketplace
  2. also in
  3. Haute couture fashion house

Written by the company

The world’s largest 100% vegan fashion shop: 25,000+ items from hundreds of brands, screened for worker pay, workplace safety & product materials before they get on our platform.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,263)

160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High-end vegan leather bags :)

I have been looking for better quality vegan leather bags ever since going vegan and IMMACULATE VEGAN helped me locate the most satisfyingly beautiful vegan leather products. Thank you! These will help me convince others to buy cruelty free as well <3

15 January 2026
Shop Like You Give a Damn logo

Reply from Shop Like You Give a Damn

Hi Ashly 💛

Thank you so much for your thoughtful words 😊 We’re so glad you found the high quality vegan bags you were looking for, and that they feel as beautiful as they deserve to be 💚

It means a lot that you’re sharing cruelty free choices with others too.

We look forward to seeing you shopping with Immaculate Vegan again soon 🌱

Rated 5 out of 5 stars

Love the shirt

Love the shirt, great quality and fit

19 January 2026
Shop Like You Give a Damn logo

Reply from Shop Like You Give a Damn

Hi Sarah 💛

Thank you so much 😊 We’re really pleased to hear you love the shirt and that the quality and fit are just right 💚

We look forward to seeing you shopping with Immaculate Vegan again soon 🌱

Rated 5 out of 5 stars

From ordering to delivery very fast and…

From ordering to delivery very fast and professional customer service. Had few things to be resolved and felt great to be reassured by team about questions I had. Quality of boots is great . Very comfortable, apple 🍎 leather appears like “ real one”. Get many complements on this item .

30 January 2026
Unprompted review
Shop Like You Give a Damn logo

Reply from Shop Like You Give a Damn

Many thanks Jolanta. Much appreciated

Rated 1 out of 5 stars

I haven’t received my refund on the…

I haven’t received my refund on the boots I sent back.

6 January 2026
Shop Like You Give a Damn logo

Reply from Shop Like You Give a Damn

Hi Jem,

Thank you for your review, and I’m sorry for the delay you experienced with your refund.

We can confirm that your return was delivered to the brand’s warehouse on January 21st and, once the item was received and checked by them, your refund has now been fully processed.

As a marketplace working directly with independent brands, refunds are issued once a return has been logged and inspected by the brand, which in this case took longer than expected as they process returns in batches. That said, we completely understand how frustrating this wait would have been, and we’re very sorry for the inconvenience caused.

Thank you for your patience, and please don’t hesitate to contact us if you have any further questions.

Kind regards,

Rated 5 out of 5 stars

All ethical everything

My go-to place for things such as vegan shoes, which are hard to find elsewhere. I've always been super happy with their customer service as well as the great range of available products. All their products come from sustainable sources and are ethically made. Plus, they have a great newsletter (one for men and one for women). Highly recommend!

20 January 2026
Unprompted review
Shop Like You Give a Damn logo

Reply from Shop Like You Give a Damn

Thank you so much, Mannes, for your amazing review! Looking forward to welcoming you back in our vegan, fair and sustainable online marketplace! 💚

Rated 2 out of 5 stars

Disappointed with the boots

Disappointed with the boots, they looked and felt plastic, really hard material. Sent them back and had to send two emails chasing a refund.
I am disappointed to be writing this review as I really wanted to like them and the company

5 January 2026
Shop Like You Give a Damn logo

Reply from Shop Like You Give a Damn

Hi Caroline,

Thank you for taking the time to leave your feedback. We are sorry to hear that the boots were not right for you and that the material did not meet your expectations.

We would also like to apologise for the delay you experienced while waiting for your refund. As soon as the brand confirmed receipt of the returned item, the refund was processed, and this was completed two days ago. We are sorry this was not resolved more quickly.

Your feedback is important to us and helps us improve both our product information and customer experience. If you ever wish to shop with us again and would like help choosing a different style or material, our team would be more than happy to assist.

Kind regards,
Immaculate Vegan Team

Rated 5 out of 5 stars

Great service

Great service, quick delivery. One pair of boots fit well, the other I had to return. Returns process quick and easy.

31 December 2025
Rated 5 out of 5 stars

Great website, great ethic.

Great website with loads of choice and I found exactly what I was looking for. I love the fact that I can buy quality, ethical, vegan products. I love this website.

30 December 2025
Rated 5 out of 5 stars

Good experience

Good experience. My boots arrived fast and were conform to the pictures and description. Size perfect. I recommend.

29 December 2025
Rated 5 out of 5 stars

I'm so excited for my new ankle boots

I'm so excited for my new ankle boots. Great fit, construction and coloring... and they arrived pretty quickly, especially given that it was during the holidays. Thanks for being such a great option for this Vegan of 40+ years.

22 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look