This is regarding experience with the Poland warehouse. It took three weeks for the team in Poland to send my packages after they were received at the warehouse in Zaścianki. They eventually did send... See more
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Shopogolic is your go-to parcel forwarding service, bridging the gap between European shopping and global customers. We specialize in providing local addresses in Europe, consolidating parcels, and ensuring cost-effective international delivery. Share your Shopogolic experience with us here. Your insights help us continually enhance our services for shoppers worldwide!
Unit 2, Bermuda Road, IP3 9RU, Ipswich, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 49% of negative reviews
Typically replies within 1 week
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I would like to thank you for sending and delivering the parcel CJ233501844RU (from July 4 to July 22, i.e. less than 3 weeks, which is very fast, given the current realities)! Thank you very much again! If there is a need to send a parcel from Germany, Great Britain or Poland, I will only contact you!

Reply from Shopogolic
I must issue a warning against this company. I have used them many times in the past and everything was fine. But now all my orders are not arriving to their warehouse. There was absolutely no change and all orders were sent with same shipping company to same address from the same seller. I have no reason to believe anything could cause this other than Shopogolic. As a test, I made 2 orders of same product at the same time from the same company, 1 sent to Shopogolic, 1 sent to another France warehouse. Yet again, Shopogolic has not arrived. I don't know what is happening, but customer service has no interest to help me, they respond at first to blame everyone except Shopoglic but very quickly, messages are being ignored. They don't seem to think this is a concerning issue and tell you to contact the seller but everything points towards Shopoglic as the problem. I know from many years of shopping online, I can't remember last time 1 item went missing let alone so many in a row. My guess is there is a thief working at shopogolic warehouse who steals untracked parcels. I will update if there is any change, for now, using this company is a massive risk in my opinion. It's such a shame because the website is very good and when my parcels weren't disappearing, the service and delivery was flawless. But a company is only as good as its weakest link, and now I can see the potential serious consequences. When you think everything is going well and put trust in something, you can be stabbed in the back.

Reply from Shopogolic
I'm very happy with how the guys work. Everything is quite fast and clear. I recommend to all

Reply from Shopogolic
I always use this service for my orders. It’s very fast and convenient shipping

Reply from Shopogolic
I have used this service many times and I was glad

Reply from Shopogolic
I was satisfied: good service, good quality. Highly recommend.

Reply from Shopogolic
I had my 3rd order and everything went so far very smooth, without problems. I will continue to use their services.
I can only recommend!!!

Reply from Shopogolic

Reply from Shopogolic
I am very satisfied with your service. Also, the delivery was fast and reliable. My orders always arrived on time and well packaged. I would also like to mention their excellent customer support service.

Reply from Shopogolic
Amazing service 👏 Very polite and helpful staff,

Reply from Shopogolic
A great experience,timely response,polite and good service.Will use it again next time👍🏻

Reply from Shopogolic
Very good service.
Nice stuff, support always was in touch.
I bought from Paris.
My Recommendation to use this forwarding company

Reply from Shopogolic

Reply from Shopogolic
Very helpful team and great customer service! I would definitely recommend!

Reply from Shopogolic
Fast delivery,good customer service,great prices!thank’s for your service👍💯🔥

Reply from Shopogolic
I had used their services several times and had a great experience with them 👍
Helpful and very supporting staff

Reply from Shopogolic

Reply from Shopogolic
Honest review to whom it may help.
I have my share of scepticism with every new company I tend to use, and surely I read reviews, and leave them as well, in accordance to my personal experience. So here it goes.
Been using this company for few months now, and decided that I won't spring into action after my first successful delivery or experience as you might call it, but I will give it some time, to see if the level of service drops, as it usually tends to happens with parcel delivery companies.
And, to be fair, I'm finding it by far the most suitable service for what I require. I have limited amount of options, especially if I purchase products from UK stores - payment hustle, tracking, logistics, delivery and don't get me started on trying to find out, what has happened to my parcel if it was lost.
Accidentally I stumbled upon Shopogoli website, that takes all the hustle, logistics and etc. away, simplifying my life.
Site is easy to understand, tracking information is up to date, and even though I had few questions in regards my shipment, I called their support line, and 'YES' my call was answered with 2nd attempt, but once answered, help with my questions and guidance that support provided, cleared all my doubts.
Thus in short:
System they offer: Excellent, very thought trough.
Customer support: Good, very helpful, usually reply quickly, but I did face slight delays, but that's typical for companies if they are busy, I guess.
Service they offer: Wide range, well structured, even for customised requirements.
Delivery time: Again, few shipments were delayed, but it was mainly do store shipping timeframe or at the customs clearance.
Overall, vary pleased, and would suggest to anyone who's access is restricted or limited and are looking for ways to buy products in UK / Europe and ship them across the world.
I base it on personal experience, so take it as it is.
Hopefully this is useful to someone.

Reply from Shopogolic
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