Biciclette Canellini Reviews 

1,475
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent quality and unbelievable value for money. Delivery to Germany took less than a week, and the online assembly video made the final setup quick and straightforward. The bike looks even better... See more

Rated 5 out of 5 stars

First of all, the delivery of the bike was very smooth and fast. The bike came, almost completely assembled, in a big box. It did not take long for me to get it ready for a first test ride.... See more

Rated 5 out of 5 stars

The bicycle is amazing. Super light, easily adjustable to increase ergonomics, and absolutely beautiful. The delivery was really fast, and it arrived days ahead of the due date (and being an internati... See more

Rated 5 out of 5 stars

Lovely bike, arrived in UK fast and in perfect condition. Had a duplication with tax bill but an email to canellini sorted this quickly. Excellent service! Thank you!

Company details

  1. Bicycle Shop

Information provided by various external sources

Vendita online di biciclette e negozio a Campitello di Marcaria (MN)


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(1,475)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Beautiful helmet

Beautiful helmet. Only 4 stars because the Instructions for the kilomètre counter are only in Polisheo useless. Should have included at least some in English or Italian

23 May 2021
Rated 5 out of 5 stars

new bike

I am very happy with my new bike. It looks retro and is exactly as it was on the store's website. It came almost assembled which is great after almost one month.

16 March 2021
Rated 2 out of 5 stars

Quality issues

The communication was very good and the delivery really quick.

However, I'm disappointed by the quality of the bike. The front brake was not set right, it was so tight that it wasn't even possible to turn the wheel without readjusting the whole brake. Even from a bike that's not very expensive, I would at least expect to be able to ride it, and that wasn't the case.

Then, during the very first ride the chain fell down, on a brand new bike. Moreover, I contacted the company support and this time I did not even get a response. All in all, I'm not happy with this purchase.

9 March 2021
Rated 5 out of 5 stars

Very professional

Very professional
Top service and so kindly welcome on the phone.
Martina has been very helpful about my special request.
I can warmly recommend Canellini 👍
Graziella

1 March 2021
Rated 1 out of 5 stars

AVOID

If you have any problems with your shopping, they are blocking you instead of trying to solve the problem.

22 February 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful

The delivery was really fast (arrived in France 4 days upon payment), and the bike is beautiful, light and performing.

Thank you very much !

16 February 2021

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