SHOPPINKPLASTIC Reviews 151

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the excellent quality and how well items match their online descriptions. Many people are delighted with the efficient order process and the remarkably fast delivery service, often receiving their purchases sooner than expected. The website is also frequently commended for its smooth and user-friendly experience. However, some customers experienced significant delays in receiving their orders, with some reporting waiting weeks for items to ship or arrive. A few reviewers also noted issues with sizing not matching the provided size charts, leading to garments running smaller than anticipated. Additionally, there were instances where customers felt the company did not take accountability for shipping delays or offer adequate compensation for the inconvenience.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality of clothing,... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of materials,... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with the ease of ordering, fast... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping times and... See more

Website

Reviewers mention positive feedback about the website. Many customers praise the smooth shopping experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I inquired about express shipping due to my original birthday outfits not working out. Pink Plastics responded quickly and was able to accommodate my needs. I received my clothes quickly and enjoyed m... See more

Company replied

Rated 5 out of 5 stars

Order came within a reasonable time frame. I got the Samara Maxi dress for my birthday vacation and it fit like a glove so I would say sizing is true to size. The quality was great and I felt like a p... See more

Company replied

Rated 5 out of 5 stars

I was so impressed with how fast my order arrived! The dress fits perfectly and looks even better in person. Shipping was quick, the quality is great, and I honestly couldn’t be happier with my purcha... See more

Company replied

Rated 5 out of 5 stars

This is my fourth time ordering from Pink Plastic and I’ve loved every single piece of clothing and jewelry! The quality of their material is top notch. I recently ordered the Zina beaded top and rece... See more


Company details

  1. Ladies' clothes shop

Written by the company

Founded in 2019 by Aurum Amare, Pink Plastic is a women- and minority-owned business created with a dream, an iPhone, and unwavering determination. What began as a small operation in a college dorm room has blossomed into a powerhouse brand redefining ownership in an industry that often leaves little room for women who look like us. Pink Plastic specializes in avant-garde, 20th-century-inspired clothing and jewelry, blending timeless trends with a modern twist. From iconic influences like Twiggy, Cher, and Dior to the fun, bold vibes of movies like Clueless and Life-Size, our pieces are designed and hand-selected to celebrate individuality and self-expression. Our collections feature everything from Y2K-inspired looks and playful swimwear to chic accessories, all designed to help build confidence—one style at a time. We believe fashion is for everyone and are excited to continue evolving our collections to better serve women of all shapes, sizes, and styles. At Pink Plastic, every woman deserves to feel like a doll, ready to shine in pieces that empower and inspire. Our mission goes beyond fashion. We aim to inspire women to follow their dreams, foster a community of girl power and support, and keep you looking fabulous along the way. Whether you're slaying in swimwear, accessorizing with flair, or rocking the latest Pink Plastic look, we’re here to remind you that you're unstoppable—and always cute.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality and unique pieces

Great quality and unique pieces! They make the perfect pieces for the it girls ❤️

20 August 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thanks for your feedback! We love being the go-to spot for the it girls. so happy you’re loving the quality and uniqueness of our pieces. Can’t wait to style you again soon! 💖

Rated 5 out of 5 stars

LOVE their clothes

LOVE their clothes ! They always have the cutest pieces ! I get compliments on them all the time . Their shipping is really fast and they have great customer service ! I always recommend their store when asked where I shop !

20 August 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hi love 💕
Thank you so much for your sweet words! We’re so happy to hear you’re loving your Pink Plastic pieces and getting all the compliments 😍✨ Fast shipping + great service are always our goals, so it means the world to know you noticed. We appreciate you recommending us—it’s babes like you that keep our community glowing! 💖

Rated 1 out of 5 stars

Would give zero if it was an option

Would give zero if it was an option! I was offered expedited shipping, then told it wasn’t available. What was supposed to be 5 business days took over a month to receive! Item was damaged when I opened the package. Took photos to show damage and was accused of damaging it myself!

17 August 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you for your feedback, Amber. We’d like to clarify a few points for accuracy. Express shipping was only available for the Black Fleur, not the Red Fleur. Within 24–48 hours of your order, we notified all Red Fleur customers of a brief 4-day delay due to a tariff hold and gave the option to refund, exchange, or wait. You chose to wait.

When your order was delivered, the photos provided suggested the damage occurred during try-on, as every item is carefully inspected before shipment. Even so, we went beyond policy and offered a direct refund to your card.

We take pride in being transparent and fair, and while this was an unusual situation, we worked quickly to resolve it.

Rated 5 out of 5 stars

Cowboy Carter Concert

The shirt I ordered came in time for my event .. it fit just like the picture on the website . I got soooooo many compliments !

4 July 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so much, Ashleigh! 🤠✨ We love that your Pink Plastic fit came right on time and matched the pics perfectly! Even better that you got showered with compliments at the concert. Can’t wait to style you for your next event!

Rated 5 out of 5 stars

The outfits I ordered looked exactly…

The outfits I ordered looked exactly like the description online. I received many compliments and loved my fits. I will continue to shop here.

15 June 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

We’re so glad to hear your fits matched the description perfectly and brought you all those compliments. That’s exactly what we love to deliver! Thank you for continuing to shop with us—we can’t wait to style you again soon 💖

Rated 5 out of 5 stars

Talk about good quality

Quick story time: My man order my dresses from here and didn’t select express shipping. I was freaking out! I was stressed! I had to buy clothes From somewhere close and requested express shipping and somehow Pink Plastic had my order here early! Talk about fast shipping!!!

Let’s get into this dress! Baby listen! They out did their selves. The quality of the twisted fabric was thick (great quality) and held everything in place. I got two dresses from them.

The other I’ll have to get taken in because I’m proportioned differently. But the quality of that dress is great quality as well. Both dresses were fringe and I didn’t loose not one fringe!

24 May 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hi Destiney!

Thank you so much for the love! We’re so glad we could surprise you with early delivery — we know how stressful timing can be, especially when you’ve got plans! 🫶🏾

And yesss, we’re so happy you felt the quality! We put a lot of intention into our fabrics and design, especially with details like fringe and structure — so it means everything to hear that it delivered (literally and figuratively 😌).

Can’t wait to see how you style both looks! Tag us when you do 💕✨

Rated 1 out of 5 stars

I will now have to order another birthday outfit

I placed an order on May 3rd for my birthday may 28 and have yet to receive the package. I reached out to customer service via email on May 12th and again on May 21st, but have not received any response. I also commented on one of their Instagram posts, but the comment was deleted. Following that, I received a direct message requesting screenshots of the emails I sent, which I provided promptly. After sending the screenshots, communication ceased entirely.

I sent another direct message this morning inquiring about the status of my order and was left on read. If it were possible to leave zero stars, I would. The customer service has been extremely disappointing, and the shipping policy appears to be misleading based on my experience.

24 May 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hello,

We reviewed your order and found that only one email was received on May 21st, which we replied to within 48 hours. Your item was marked as a preorder (shown in the product title), and checkout required clicking the “Preorder Here” button — a feature we added for full transparency.

Your order shipped on the original date stated at checkout, and no refund or return was requested. We also did not leave you “on read” — comments containing personal information are removed for customer safety, which is why we reached out via DM instead.

We value your feedback and always strive to communicate clearly and promptly.

— The Pink Plastic Team

Rated 5 out of 5 stars

Pink Plastic has a return customer out…

Pink Plastic has a return customer out of me. They accommodated my rush shipping needs, were extremely communicative, and the product exceeded my expectations! Run, don’t walk to place your order with this brand.

21 April 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hi Victoria,

Thank you so much for the amazing review! 💕 We're beyond happy to hear that everything from our communication to the product itself exceeded your expectations — and that we could help with your rush shipping needs!

It truly means the world to us, especially as a small business, to have return customers like you. We can’t wait to serve you again soon — and we’ll be ready whenever you decide to come back!

With love,
The Pink Plastic Team

Rated 5 out of 5 stars

Will purchase again.

Bought 2 items recently from pink plastic and I was not disappointed. Got so many compliments on vacation. I love the style and how affordable the products are. Will definitely purchase again.

21 April 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hi Akeisha,

Thank you so much for your kind words! 💖 We're so glad you loved your pieces and that they turned heads on vacation — that’s exactly the energy we love to hear! ✨

It means everything to us that you appreciate both the style and the affordability — we work hard to deliver both. We can’t wait to have you shop with us again soon!

Rated 5 out of 5 stars

Amazing!

Clothes fit, accessories are T as f!! and the outfits you can make from this website are BOMB.COM!! I’m always getting compliments whenever I wear any of the pink plastic pieces!!

4 May 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Ahhh thank you!! 💖💖 This made our day! We love hearing how confident and bomb you feel in Pink Plastic — and you already know compliments come standard with our pieces 😍. Can’t wait to keep you dripped and glowing for every occasion!

Rated 5 out of 5 stars

Amazing selection of stylish clothing

Ordered a three pieces from them, all were delivered in a short period of time and I looked amazing! Will definitely continue shopping there!

12 April 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so much for your support and amazing feedback! 💖 We’re so happy you loved your pieces and that they arrived quickly. Can’t wait to style you again — you’re officially part of the fam now! ✨

Rated 5 out of 5 stars

Ordered jewelry and romper

Ordered jewelry and romper. My necklace was super cute. Romper was true to size and super cute. Both seemed durable and that will last a long time.

17 April 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so much for your order and for sharing your feedback! 💕 We’re so glad you loved both the necklace and romper — and that everything fit perfectly and felt durable. Can’t wait to have you shop with us again soon! ✨

Rated 5 out of 5 stars

First Purchase and

It was my first time purchasing and I will definitely be a returning customer! The outfits looked great on me, the sizing was on point and the pricing is affordable for what you get. I also appreciate how responsive and friendly they are on social media, highly recommend!

23 February 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so much for your kind words and support! 💕 We’re thrilled to hear that your first experience was such a positive one — from the fit and pricing to our customer service. We truly appreciate you choosing us and can’t wait to have you back for more looks! Thanks again for trusting us. 💖

Rated 5 out of 5 stars

Absolutely love everything I buy from…

Absolutely love everything I buy from here. The material is so good and everything fits me like a glove. 10/10 recommend

24 March 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hi Paula,

Thank you so much for the love! We’re thrilled to hear everything fits you perfectly and that you’re loving the quality.

Your support means the world to us—10/10 appreciate YOU! 💕

Can’t wait to see what you grab next,
The Pink Plastic Team

Rated 5 out of 5 stars

Swimwear

I initially purchased a Sienna 3pc Swimsuit & off the bat , customer service was excellent ! From security checks to the timely delivery of my package was a 10/10.
Absolutely loved the fit itself & felt very comfortable! Also received a ton of compliments! Will definitely be purchasing again & again & again !

26 March 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hi love,

Thank you so much for the amazing feedback! We’re so happy to hear you loved your Sienna 3-piece and felt confident and comfortable in it—that’s exactly what we aim for 💕

We appreciate you shouting out our team too! We can’t wait to have you back for your next order (and the one after that, and the one after that 😉).

Stay glowing,
The Pink Plastic Team

Rated 5 out of 5 stars

Love Pink Plastic!!

I have bought from pink plastic twice for two separate important occasions and they came through both times! Love the quality and customer service.

15 January 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hi babe,

Thank you so much for trusting us with your special moments—it means everything to us! We’re so happy we could come through for you both times.

Appreciate the love on our quality and service—can’t wait to dress you for the next occasion 💕

With love,
The Pink Plastic Team

Rated 3 out of 5 stars

3 stars because I’m neutral right now

3 stars because I’m neutral right now, still waiting for my items and a reply about 2 orders I recently made. I still haven’t received a tracking number and I was expecting to have my items for an event but it’s cutting pretty close unless my items can be here by next week. I will update my review once pink plastic replies…

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Review

I have had no issues with this shop and love ordering from here! The clothes always look how it is presented on the site, and fits great leaving me feeling confident. The orders also ship pretty quickly as I have always received them in the same week :)

31 March 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so much for the kind words! We're so glad to hear your pieces have been true to the site and made you feel confident—that's exactly what we're here for 💕

And we love that your orders have been arriving quickly too! Can’t wait to package up your next one :)

With love,
The Pink Plastic Team

Rated 1 out of 5 stars

scam site, dont order

I ordered something that was a preorder. originally they said that the preorder would ship put the 24th-30th . my order NEVER ships out . I check their site and theyve changed estimated delivery times YET AGAIN and didn’t inform ANYONE . ive contacted them on instagram AND email . They REFUSE to give me my money back for a problem THEY caused .

Edit to their lie in the response: I asked for a refund on a Thursday, THEY STOPPED RESPONDING . i had to blow up their instagram and email . THEY DIDNT RESPOND UNTIL THE FOLLOWING SUNDAY BECAUSE I HAD STARTED LEAVING REVIEWS . THEY FINALLY GAVE ME A REFUND AFTER ASKING MULTIPLE TIMES AFTER MULTIPLE DAYS . Check their BBB rating . Other people are saying the same things about their preorders . DONT ORDER FROM THEM, ESPECIALLY NOT PREORDER . THEY WILL CHANGE DELIVERY DATES AND NEVER NOTIFY YOU . THE TIME WILL KEEP GOING BACK AND YOU WILL NEVER GET YOUR ITEM . YOU WILL HAVE TO FIGHT THEM FOR A REFUND .

Edit again :
They cancelled my order but are still holding my funds . I had to call my bank to start the dispute process. Dont order from them .

Edit again :
Not about to keep editing and responding to yal . Yal F rating on BBB site speaks VOLUMES . all the negative reviews SPEAK VOLUMES . Im not the first person . Why do yal delete comments off yal instagram when people say things about orders they never received? Theres multiple reddit threads about yal being scams and having cheap clothes . Instead of learning from this, yal still practicing horrible business . Thats why that F rating will never raise . Ill edit this review AGAIN when i make my tiktok of the whole situation. Lol, they also have bad videos about them on tiktok for their overpriced cheap clothing or orders that never came . Yal need help . Yal got the right one though .

27 March 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hello,

We take all feedback seriously and would like to address the concerns raised in your review.

Firstly, we want to clarify that we never changed the preorder date. There are two shipment dates for different sets of orders, and your order was clearly scheduled to ship on the 30th. You did not even give us until the end of the business day before sending us multiple emails. “ Go suck a si*k di*k and die f*ggot” , “Reverse my money to my card dumb ass bitch . Why is yal holding my money and not sending no dress . Broke as* bit*h, send me my sh*t .”

Once we received those emails and instagram DM's, we voluntarily refunded your order. The shipment was not processed yet, so we simply canceled it—especially the second order you tried to place within the hour of us refunding you. Not all money is good money, and we do not want to continue doing business with someone who treats our team this way.

To be clear, you did not request a refund on Thursday (27th) .You mentioned possibly wanting a refund if the item wasn’t shipped by the 30th (which it would have been), and we had no problem accommodating that request. However, you still expressed that you wanted the item. The refund was issued voluntarily after we received your derogatory emails on the 30th. You only became upset and sent more hostile messages when you realized that we had refused your money. We wish we could post our email exchanges to show how this situation actually unfolded.
Over a dress that was going out on the date we established. There is much more we can’t show you—the messages on Instagram were even worse. This is how some people talk to us and expect us to want to service them.


You gave us a 1-star rating for not shipping earlier than the timeframe we clearly communicated. We want to emphasize that we did not refuse a refund—in fact, we voluntarily issued it. We also emailed you a confirmation to ensure transparency.

Additionally, we noticed that you placed another order right after we cancelled the first one. Which we also canceled as a precaution given your previous feedback. If you truly believed we were scammers, it would be unlikely to place a second order immediately after your first.

We understand that preorder wait times can be frustrating, but we are committed to maintaining transparency and fulfilling our promises. We kindly ask that reviews accurately reflect the situation, as we always strive to provide the best service possible.
More than 2,000 of these dresses in this particular color were preordered, and we want to thank everyone who waited for the dates we established. They will receive their dresses right on time, as promised.

We have thousands and thousands of customer tags from those who have had great experiences with us. Sometimes, situations like these happen, but it is never okay to speak to people this way. Please remember that you are speaking to human beings, not robots.

If you have any further questions or concerns, please feel free to reach out to us directly. We’re here to help and ensure your experience with us is a positive one.

Rated 5 out of 5 stars

I absolutely loveee my Coco Top

I absolutely loveee my Coco Top. It’s light weight and really makes a statement. I also really appreciated how the top was able to be delivered at a reasonable date even during the wild fires that were occurring in California. 10/10 would recommend!

10 February 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so much for your amazing review! 💖 We’re thrilled to hear that you love your Coco Top and that it made a statement! It’s one of our favorites too!

We truly appreciate your kind words about the shipping experience, especially considering the challenges during the California wildfires. It means a lot to us that you noticed our efforts to get your order to you on time.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look