Revelry Reviews 

124
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible customer service, noting that the support team responds quickly and always goes above and beyond to help with any request or urgent timeline. People also love the very convenient at-home try-on program and the stunning, high quality of the gorgeous dresses. Some reviewers were not happy with the sizing, mentioning that the actual fit can sometimes be misleading or confusing when compared to regular street sizes. Some people also noted occasional delays with their orders or felt that certain dress options available on the platform were a bit limited.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting incredibly fast response times and... See more

Product

Clients share ambiguous opinions on product, as some reviewers praised the stunning dresses and helpful... See more

Order

People report ambiguous experiences with order, as some reviewers encountered severe fulfillment issues like... See more

Staff

Users describe positive interactions with staff, frequently highlighting the exceptional and kind customer... See more

Service

Customers consistently note positive experiences with service, praising the try-on-at-home program and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Highly recommend a try on before you buy. I didn’t realize they had a try on guarantee but I’m so grateful they did because it really came in handy. I had ordered a dress I tried on in the same size b... See more

Company replied

Rated 4 out of 5 stars

Everything from ordering, to try on, to returning was simple and great. Just didn't like that you did not confirm my return. I had to call to confirm. This should've been an email from Revelry.

Company replied

Rated 4 out of 5 stars

i’m very happy that they have a try at home option however their sizing is a little bit crazy to me. I’m normally a size 20 in jeans and XL to an XXL in dresses and through no fault but my own I did n... See more

Company replied

Rated 5 out of 5 stars

I was very stressed about finding the right dress for a wedding while being 2 months postpartum. When I needed to return two dresses and get an order expedited the customer service was one of the best... See more

Company replied


Company details

  1. Dress Shop

Written by the company

Revelry does wedding shopping differently, with home try-on before you buy for bridesmaid dresses, suits and separates. We offer trend-forward styles for people of every size. Our styles start at $149 with high-quality fabrics like satin, chiffon, velvet, and even floral appliqué.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

124 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(124)

39 reviews in the last 12 months

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Rated 1 out of 5 stars

HORRIBLE experience with product and customer service

I’m in the middle of the worst experience ever with this company. I just received a bridesmaid dress that has so many flaws: multiple pulls in the satin fabric, runs in the fabric and the slit is bunch up it literally looks like it got caught in the sewing machine. My response from customer service was that satin is a delicate fabric and I should try stretching the fabric to smooth out the pulls. Pretty insane they think that’s an appropriate solution after I paid full price for them to make my dress as they advertise. My home try-on dresses (all satin) came in perfect condition. This was obviously a huge screw up in production. Still waiting to see if they decide not to be slime balls and just send me a new dress.

17 December 2021
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Revelry

I had a great experience with Revelry! All of my girls dresses are amazing. They all arrived on time, some even arrived early! I can't wait for them to wear them in my wedding. Their customer service was also very responsive and helped me solve any and every issue that popped up! All of the dresses are final sale, so we did the home try on process and that was a blast as well! I loved being able to get all of my girls together and see what the dresses would look like together.

15 October 2021
Unprompted review

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