shopskinclinic.com Reviews 140

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I made an order over two months ago and till now my order hasn’t arrived. Poor customer services. They don’t respond to emails, messages and calls.

Rated 4 out of 5 stars

I’ve been using the Skin Clinic oil and cream for almost a month to treat dark scarring on my legs from recent bites and allergy reactions, and I’m honestly so impressed. The marks have definitely s... See more

Rated 5 out of 5 stars

I have been struggling with acne for a while and tried all sort of products but nothing worked. Purchased the tribal secret set and from day one Ive noticed that my skin is less irritable, the rednes... See more

Rated 4 out of 5 stars

Ordered knuckle product. Have been waiting for product. After leaving a review and not receiving i have been contacted by management- and he had explained to me how it was a mistake from one of their... See more

Company replied

Company details

  1. Skin care clinic

Written by the company

Call us to book your appointment.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

140 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Hevery very very bad bad bad re’s a more professional and polite…



I hope this message finds you well. I am writing to follow up on an order I placed for a cream approximately two months ago. Unfortunately, I have not yet received the product, and I have not received any updates regarding the delay.

I am very disappointed with the lack ofcommunication and the delay in delivery, as this is not the level of service I expected. I would appreciate it if you could look into this matter urgently and provide an update on the status of my order or issue a refund if the item cannot be delivered promptly.

5 November 2025
Rated 1 out of 5 stars

My order never came

My order never came. Ordered in September and nothing came.I can see a from reviews a few people have had the same experience. This needs to be stopped.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

I ordered over three weeks ago.

I ordered over three weeks ago.. got a dispatch email 2 1/2 weeks ago. And I still have no idea where my package is and I’m getting no response via email or WhatsApp..

3 October 2025
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

Please, do not trust thus company ordered in September and still haven't received the items and the communication is terrible.
PLEASE DO NOT ORDER FROM THIS COMPANY.

3 October 2025
Rated 1 out of 5 stars

Why did you even bother to send me a…

Why did you even bother to send me a review when for a fact you know l haven't received my product why are you scamming my hard earned money you said 48hours delivery in the UK it has taken a month and over and you don't want to respond on my emails very very bad l wish l have read this other comments before throwing my money in the toilet and flashing it away am so so upset

1 August 2025
Unprompted review
Rated 4 out of 5 stars

Visible improvement after just a month!

I’ve been using the Skin Clinic oil and cream for almost a month to treat dark scarring on my legs from recent bites and allergy reactions, and I’m honestly so impressed. The marks have definitely started to fade, and my skin looks much more even.

Only reason for 4 stars is the slow delivery — I was really looking forward to trying it and the wait was longer than expected. But the results have been worth it! Scarring treatments require patience….

16 July 2025
Unprompted review
Rated 3 out of 5 stars

It’s oké happy my order finally got here

I did not get scammed , But it took a really long time to get here.
I fought I was getting scammed. I paid up to €33 plus I had to pay an additional import duties plus taxes €13+ so if I had know I would not order. But happy my order finally got here it took almost a month.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Quick and Pleasant Surprise

The product arrived on time which I did not expect based on its popularity and good reviews. I'm keeping fingers crossed it will do a great job as promised. Pun intended!

27 April 2025

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