I made an order over two months ago and till now my order hasn’t arrived. Poor customer services. They don’t respond to emails, messages and calls.
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See what reviewers are saying
I’ve been using the Skin Clinic oil and cream for almost a month to treat dark scarring on my legs from recent bites and allergy reactions, and I’m honestly so impressed. The marks have definitely s... See more
I have been struggling with acne for a while and tried all sort of products but nothing worked. Purchased the tribal secret set and from day one Ive noticed that my skin is less irritable, the rednes... See more
Ordered knuckle product. Have been waiting for product. After leaving a review and not receiving i have been contacted by management- and he had explained to me how it was a mistake from one of their... See more
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United Kingdom
- shopskinclinic.com
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Do not buy from this company, they are scammers
I made an order over two months ago and till now my order hasn’t arrived. Poor customer services. They don’t respond to emails, messages and calls.
Dont use this company its a scam
Dont use this company its a scam. I made an order in September and did not receive my order till now. I am very dissapointed in them.
My order is over 2 months old and I am…
My order is over 2 months old and I am yet ro receive the order!!!!!!
I have not yet received my order for a…
I have not yet received my order for a month now. Please kindly refund my money back.
Hevery very very bad bad bad re’s a more professional and polite…
I hope this message finds you well. I am writing to follow up on an order I placed for a cream approximately two months ago. Unfortunately, I have not yet received the product, and I have not received any updates regarding the delay.
I am very disappointed with the lack ofcommunication and the delay in delivery, as this is not the level of service I expected. I would appreciate it if you could look into this matter urgently and provide an update on the status of my order or issue a refund if the item cannot be delivered promptly.
I ordered almost a month ago and I have…
I ordered almost a month ago and I have received my package
Very poor customer service
And very sluggish
They said next day delivery
But that was a big lie
Product was not received/delivered
Product was not received. Customer service extremely poor. I made payment 29/11/25 and there was no communication even after reaching out to the customer service severally. Product was not delivered.
My order never came
My order never came. Ordered in September and nothing came.I can see a from reviews a few people have had the same experience. This needs to be stopped.
I had a good experience customer…
I had a good experience customer service was lovely
I ordered over three weeks ago.
I ordered over three weeks ago.. got a dispatch email 2 1/2 weeks ago. And I still have no idea where my package is and I’m getting no response via email or WhatsApp..
DO NOT ORDER FROM THIS COMPANY
Please, do not trust thus company ordered in September and still haven't received the items and the communication is terrible.
PLEASE DO NOT ORDER FROM THIS COMPANY.
The Acne Tribal set of 7 is a life…
The Acne Tribal set of 7 is a life changer. I can’t get over of how people compliment my skin. I am about to order my third badge of set… I saw results in less than 2 weeks.
Why did you even bother to send me a…
Why did you even bother to send me a review when for a fact you know l haven't received my product why are you scamming my hard earned money you said 48hours delivery in the UK it has taken a month and over and you don't want to respond on my emails very very bad l wish l have read this other comments before throwing my money in the toilet and flashing it away am so so upset
I ordered my product since July 2nd…
I ordered my product since July 2nd until now I haven't received them.
Worse customer service
Worse customer service. They sent me a Products not consistent from the previous
Visible improvement after just a month!
I’ve been using the Skin Clinic oil and cream for almost a month to treat dark scarring on my legs from recent bites and allergy reactions, and I’m honestly so impressed. The marks have definitely started to fade, and my skin looks much more even.
Only reason for 4 stars is the slow delivery — I was really looking forward to trying it and the wait was longer than expected. But the results have been worth it! Scarring treatments require patience….
It’s oké happy my order finally got here
I did not get scammed , But it took a really long time to get here.
I fought I was getting scammed. I paid up to €33 plus I had to pay an additional import duties plus taxes €13+ so if I had know I would not order. But happy my order finally got here it took almost a month.
All you need is time I have been using…
All you need is time I have been using thier knuckle cream for 3 months now and I must confess I love it. Give yourself time as skin varries.
Quick and Pleasant Surprise
The product arrived on time which I did not expect based on its popularity and good reviews. I'm keeping fingers crossed it will do a great job as promised. Pun intended!
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