I suspect it's fake. My tracking number isn't showing up on USPS. Furthermore, it's significantly delayed based on the estimate I was originally given. Edit: it's not fake, but the dress doesn't loo... See more
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My item arrived fast. Also, after I changed my mind on colour & before shipping customer service was prompt in accommodating my request. Very efficient company. Sweater looks great- it is a xmas gift... See more
I purchased a pair of jeans for my daughter on shoptery. The item came defective, with the painted stars on the jeans smeared and not as shown in the pictures. I’ve emailed hello@shoptery 3 times to... See more
Most BS company ever and I’ll write it all over the internet so no one makes the mistake of buying anything from here. Bought a pair of sandals and was charged but never received a confirmation email... See more
Company replied
Company details
Written by the company
Welcome to Shoptery, your ultimate destination for all things aesthetic! With a flair for fashion and a passion for creativity, we provide a stunning collection of curated, stylish, and unique clothing that reflects the essence of modern aesthetics. Our mission is to empower individuals to express their true selves through fashion, while embracing their individuality and celebrating their personal style. Established in 2018, Shoptery has quickly become a go-to choice for fashion enthusiasts seeking to elevate their wardrobe with eye-catching designs and high-quality materials. Our team of fashion experts carefully select each piece, ensuring that we offer a diverse range of styles, from vintage-inspired ensembles to modern, minimalist looks. We pride ourselves on our commitment to customer satisfaction, offering seamless online shopping experiences, fast shipping, and exceptional customer service. Join the Shoptery family today and discover the world of aesthetic fashion that awaits you!
Contact info
444 Alaska Avenue, Suite #BWE212, 90503, Torrance, United States
- +1(713)357-9914
- shopterry.hi@gmail.com
- shoptery.com
2.5
Poor
62 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
my package never arrived
my package never arrived. The entire time I wasn't receiving updates. My money has been taken and I didn't receive my order.
2 July 2023
Reply from Shoptery
Hello dear! We have checked your order and your parcel so that there are no cases where the client does not receive the goods, in any case, if suddenly something happens to the parcel, we return the money, this is the policy of our store, and we never violate it.
cheap quality for a 25$ top
cheap quality for a 25$ top, def not worth the money. Just go to a retail store like ross or marshall’s instead. but serves its purpose.
4 July 2023
Scam!
I ordered from this business about a month ago, but I haven't received my item from them yet. extremely disappointed I even contacted the business, but they didn't respond.
8 June 2023
Reply from Shoptery
Hello dear! We have checked your order and it has been successfully delivered. You are posting misinformation, if your order really was not delivered, you can always contact your bank to get a refund, but in this case, we will also provide proof of delivery of the order.
Worst experience
My order never came to me because it was delivered to another person in another state and they never gave me any solution.
1 July 2023
Reply from Shoptery
Hello dear. Your money was returned; the review you posted does not correspond to reality.
Sizing was wildly inconsistent
Sizing was wildly inconsistent. Customer service contact took several days. Returns must go back to China which is prohibitively expensive. No offer of a small % refund or store credit was made.
30 June 2023
Trying to find what i bought at trust…
Trying to find what i bought at trust pilot.com.On 6/19/2023.
19 June 2023
I never received my order
21 July 2023
Unprompted review
Reply from Shoptery
Hello dear! We do not see your contact information or your order number, so we regard your review as fake.
comfortable
12 May 2023
Order on 2023/04/28 still not received…
Order on 2023/04/28 still not received today (2023/06/17), no contact trough E-mails, no answer from chat. I'm alone...
28 April 2023
Unprompted review
Reply from Shoptery
Hello dear! We do not see your contact information or your order number, so we regard your review as fake.
I never received my items.
10 May 2023
Reply from Shoptery
Hello dear! A refund has been issued to you.
i ordered some jeans but accidentally…
i ordered some jeans but accidentally put half my address, so had to refund and order a new pair. communication was amazing and very fast throughout. delivery was around 2 weeks which was stated. i think i bought a size up because i’m a tall man and they fit perfectly. i’ve had so many compliments and the material is very good :))
3 May 2023
terrible absolutely terrible
terrible, took my money, never got the package or update. been over 4 months now. rejected refund.
4 January 2023
Reply from Shoptery
Hello dear! Please provide your order number, we do not have a practice of refusing refunds if the person has not received their order.
I ordered a backpack with accessories…
I ordered a backpack with accessories but it arrived without any. I tried contacting support but got no response.
6 April 2023
Reply from Shoptery
Hello! Thank you for posting about this situation. During a detailed check, we found out that you really received a backpack without an accessory, and after your appeal, you were offered a 30% refund, which is quite fair for a small accessory a few centimeters in size. Alternatively, you could return the backpack for a full refund. But we got no response from you.
Stolen images
I was just scrolling through pinterest and seen my own photo that I took of jewellery from my shop and it linked straight to this brand. Do not support companies like this that steal photos and designs from small businesses.
Edit: Thank you for removing my photos from your website, the listing seems to be gone now.
18 April 2023
Unprompted review
Reply from Shoptery
Hello dear! We have considered your claim.
We have a section on copyright on our website https://shoptery.com/pages/about-copyright
If indeed a design to which you have rights was used, you could contact us directly and we will immediately resolve the issue.
However, we found the item in question. This is just a star pendant, without any logos or prints, just a regular star. Are you sure you can own the rights to the star figure?
I got 1 of 3 items that I ordered over…
(Edited) I got 1 of 3 items that I ordered over 3 months ago. After my first email, they asked me to wait a little longer since they ship from China. The company did not respond to my second email but did issue a refund after I initiated the chat feature on their website. They also asked me to remove the negative review since the refund had been issued.
15 March 2023
Unprompted review
Reply from Shoptery
Hello dear! Yes, we have indeed contacted you about this review. Because it is not objective. Your issue has been resolved and you wrote this review after the issue was resolved. In any case, it remains your right to write any review and express dissatisfaction. But we also want to note that we are constantly working to improve the service so that such situations do not arise.
Good quality clothes
Good quality clothes. Takes long to ship (to Australia) if your okay with waiting then I would recommend
22 January 2022
Unprompted review
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