Shopthebags have now agreed to refund my mistaken purchase of a gift card. I'm still unsure how that happened in the first place but I appreciate their willingness to reverse their no refund policy in... See more
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See what reviewers are saying
Good customer service by KAI. Thank you for giving this issue an attention, I hope you could help me get my refund. This money is really important as of my current situation. I hope you understand.
They take whatever they want out your account and sign you up for all sorts of memberships, then refuse refunds. You don't get what you think you're buying! Don't use! Since leaving a review, I... See more
I have a pressing issue with shopthebags regarding a deductions on my visa account that I am jot aware of, Mr Alero helped me through it and it was solved instantly! May I add a few? I had my... See more
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Hasn’t replied to negative reviews
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I’m thankful to customer support for…
I’m thankful to customer support for resolving my issue quickly and professionally.
Good customer support from Eugene
Good customer support from Eugene
Made sure am taken cared of and have everything I need.
Fantastic
Good experience your service is very good I will recommend it to my friends
Scum !!!!!!!
They took money to deliver a product bought on webbmaxx . com.
Advertisment was on social media Facebook made by this page: Balu Price - Selective Spaces.
Product never came and they try to claim 50£ recurrent payment.
Both this company and webbmaxx . com are scum!
Great communication with customer…
Great communication with customer support
This company understands the mistake a…
This company understands the mistake a person has made and mend to the persons request.
I want my money
Giving the rights of the customers
well after all the hustle I finally going to get my refund as they promised that’s make me really happy and make my day
So thank you for putting everything right for your customers
Issue delt with..
Lena on the Escalation team delt with my issue and it's been addressed. Thank you 🙏💖
My request is being dealt with.
So disappointed with shopthebag
So disappointed with shopthebag but I'm so glad now they're resolving my issue and I'll be getting my refund soon. The effort with customer service trying to help me with my quiry is amazing.Thank you
My experience was satisfactory I got…
My experience was satisfactory I got half my money back after I had to get in touch with standing standards they still kept the remaining money
Got the best assistant agent Mrs masa thank you for the assist
GREAT EXPERIENCE
I recently speak with one of an employee in shothebags.com regarding my issue with the respective website. They are quickly responded to our concerns and promised me resolve it as soon as possible.
The offer if a refund is very welcome…
The offer if a refund is very welcome band, so far, the service is good.
Something was unclear at the beginning and I didn’t realise I was ‘subscribing’
I thought I was just buying something ( can’t remember what) b
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