Fast shipping, nice packaging that included a personal written note from the boutique. I was excited to see it came from a small business in Lafayette, where I grew up as a child. I will definitely ma... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Shoptiques is a marketplace connecting independent boutique retailers with shoppers who want something they can't find at the mall. Every product is stocked by an independently-owned boutique, hand-picked by the owners themselves. Discover merchandise by category, by neighborhood, or by individual store. One-of-a-kind apparel, jewelry, accessories, home goods, and gifts from thousands of small businesses across the country, all in one place
Contact info
41 E 11th Stree, 11th Floor, 10003, New York, United States
- 6463689685
- support@shoptiques.com
- shoptiques.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick shipping
Found exactly what I was looking for…
Found exactly what I was looking for and it was easy. Swift shipping. Great pricing & experience.
So many things made my experience…
So many things made my experience great! I got the new Sundays crop blouse in white whisper - I couldn't find it anywhere else in my size, and Shoptiques came to the rescue! With my order, I got a 10% discount and then received the shipment almost immediately. And the top fits perfectly!
Item arrived quickly and was exactly as…
Item arrived quickly and was exactly as advertised. I'm quite satisfied.
A great experience all the way around
A great experience all the way around! Simple ordering, sizing was correct and shipping was FAST!
Quick response from customer support…
Quick response from customer support through email - order queries / delivery
I accidentally ordered the wrong size…
I accidentally ordered the wrong size and they were so nice!! They gave me a coupon code even though it was my fault and it was so easy to return the wrong item I ordered. And my orders came so fast in the mail!!
My order came quickly and was packaged…
My order came quickly and was packaged perfectly so that nothing broke. They really took time to endure my item’s safety. Will definitely shop there again!
Everything arrived in pristine…
Everything arrived in pristine condition and was packed very nicely.
If I could give shoptiques a negative…
If I could give shoptiques a negative 10 review I sure would! I placed an order for my daughter. The order never got marked as shipped - it got delivered, didn’t fit, but I couldn’t process a return bc it wasn’t marked as shipped on their site. I emailed them and called them at least a dozen times - ZERO answers or responses. I finally called the (646) 368-9685 number and pressed the option to state that I am a boutique owner and spoke with an off site agent. They promised a response. I got an email back stating “your order is shipped so can’t be cancelled!” That was never my concern. It’s so frustrating to explain what the issue was and have zero ownership or apologies and the get in incorrect response. Finally they marked my order delivered after this, so I was able to request a return online - BUT the email I got said “your return request is received, we will be in touch once it’s approved!” So AGAIN I’m stuck with no actual resolution, unable to return bc they haven’t approved it. No one answering emails or calls again. I’m so so frustrated. I don’t even care about the money anymore but to me it’s a matter of principle! So frustrating!!!
Easy process and my shipment came very…
Easy process and my shipment came very quickly.
accurate description, great customer service…
The description of this purse was spot on and the pictures were accurate. The order was flawless and the business responded right away to send the item my way. It arrived early even with a severe winter storm occurring. I am delighted with this purchase and will definitely use this business again. Thank you!
that is the second order in one month
that is the second order in one month, im very glad with the choice to order from them. very pleased.
Prompt shipping
Prompt shipping. Good packaging. Would buy from again.
Great All Around Experience
Great price on the shoes I purchased. They were delivered promptly and packed perfectly by the seller. I would definitely order from again!
Great experience!
My purchase was shipped very quickly and arrived nicely packaged! They even wrote a handwritten thank you note. I would definitely order from them again!
Wonderful!
Wonderful, found just what I wanted and was happy to give my business to an independent retailer! Shipped quickly and product is beautiful!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








