Absolutely choc a block with flavour enhancers, 621,627 and 631. This stuff are neurotoxins and makes many people ill with: Severe migraines Vertigo Headache Flushin... See more
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Misleading and slow response on complaint. The box arrived and I opened it to see far less items than the promotional pictures make out. Really disappointing from a value perspective. Emailed 3 days a... See more
Love the products & the fabulous recipes on the Lee Kum Kee website, which I use at least once a week. So was delighted to see the bundles for sale direct from the manufacturer. Placing the order... See more
Company replied
Ordered a large box of sauces etc as a present for my daughter to be delivered. First of all the site wouldn't take her address (or any other) which meant I wasted 30 mins trying to fix it. Mailed an... See more
1.5
Bad
58 reviews
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Great variety of products
Great variety of products. Speedy delivery & very well packaged. Highly recommend
6 April 2021
Reply from Lee Kum Kee Online
Hi Susan, we're thrilled to hear you're happy with the product, packaging and delivery! Hope you enjoy cooking with our sauces!
Reply from Lee Kum Kee Online
Hi Robert, thank you for your positive feedback! We're happy to hear you're pleased with the service and our friendly team :D Hope you loved cooking with your products!
The actual products are great but the…
The actual products are great but the reason I made the purchase was because it came with a free recipe book.
It was not a book - it was a pamphlet!
6 April 2021
Reply from Lee Kum Kee Online
Hi Shirley, we're glad that you are pleased with the products and we hope the recipes are helpful to you! The 36 paged-recipe guidebook is indeed a small book aiming to inspire product application and introduce East Asian culinary culture - we are sorry the book was thinner than you had hoped for and we will make sure the description is clearer on our site! Much appreciate the feedback!
Fantastic sauces and customer service
Fantastic products and customer service. One sauce arrived broken and the whole package was immediately replaced. Thanks so much
6 April 2021
Reply from Lee Kum Kee Online
Hi Olivia, you are very welcome! Thank you for your positive feedback, we're glad you're pleased with your products and the service!
Product did not arrive
Product did not arrive. Does not give an option for zero.
Currently seeking a refund via Paypal
6 April 2021
Reply from Lee Kum Kee Online
Hi Ronald, we are extremely sorry that your order didn't arrive on time, sometimes there are delays with the couriers, which we hope to avoid! We did express a replacement to you, and we hope you loved your products!
Reply from Lee Kum Kee Online
Hi Malcolm, we're happy to hear you're pleased with your purchase! We completely agree with you, that the sauces tastes as good as you can get! :D
Perfect for budding Chinese cooks
Loved my sauce kit. Had a lot of fun creating different recipes and recommend it to anybody who wants to improve their Chinese cooking!
6 April 2021
Reply from Lee Kum Kee Online
Hi Adam, we're thilled to hear you love your sauce kit! We hope our recipe guide and sauces continue to inspire your Chinese cooking!
This helped with my Chinese cooking
6 April 2021
Reply from Lee Kum Kee Online
Hi Robert, we are pleased to hear your purchase helped with your Chinese cooking! We hope the recipe guide inspired you!
Well worth the purchase!!
Great customer service and quick delivery times, all of the products revolutionise your Chinese cooking at home!!
6 April 2021
Reply from Lee Kum Kee Online
Hi Rachael, your positive experience shopping with us, makes us so happy! We hope that you have been cooking up some delicious Chinese food in the kitchen!
Quick delivery
Quick delivery, well packaged. Quality genuine products used by top chefs will buy again
6 April 2021
Reply from Lee Kum Kee Online
Hi Carol, thank you for sharing your positive shopping experience with us! We hope to continue adding more products to our shop, so you will have a wider selection for your next purchase!
Reply from Lee Kum Kee Online
Hi SS, we're so pleased that you are happy with your purchase and you had great experience shopping with us! Thank you for your feedback!
Great service
So good to be offered a selection of products that we couldn't find locally, and to have them delivered to the door!
6 April 2021
Reply from Lee Kum Kee Online
Hi Rachel, that is exactly what we aim to offer! So glad you are pleased with the service and we hope you loved your purchase with us!
A wonderful product
A wonderful product. I love Chinese/ Asian foods.
My family not so keen, I cooked by son favourite for his birthday while he cooked a Chinese meal for Mothering Sunday.
6 April 2021
Reply from Lee Kum Kee Online
Hi Janet, we're happy to hear your pleased with your purchase! We hope you and your son enjoyed your cooking with Lee Kum Kee sauces!
Reply from Lee Kum Kee Online
Hi Laura, we're so glad to hear you're pleased with the service and speedy delivery! Hope you loved your sauces!
No complaints at all.....efficient
No complaints at all.....efficient, fast and problem free service. Thank you...
6 April 2021
Reply from Lee Kum Kee Online
Hi Mark, thanks so much for sharing your positive experience with us! We hope you loved your products!
Great packaging
Sent a package as a gift and it was delivered nicely and timely. The receipient loved it. Thank you!
6 April 2021
Reply from Lee Kum Kee Online
Hi Lynn, you're very welcome, we are so glad to hear the recipient loved the gift!
One product was missing and the help…
One product was missing and the help desk replied really slow. It has been ten days, nothing has been updated.
6 April 2021
Reply from Lee Kum Kee Online
Hello! We’re are so sorry the carrier lost your product and it took us longer than we had hoped to investigate! We hope the refund and the coupon shows our appreciation for your patience!
I love most of the Lee kum kee sauces.
6 April 2021
Reply from Lee Kum Kee Online
Hi Yvonne, we're so glad to hear you love most of our sauces! We hope we've got your most favourite sauces on our online shop!
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