Harry Styles Reviews 62

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If I could give zero stars I would ! First order back in January for album release but didnt arrive until a week after said date, charged double delivery even though 2 items being delivered to same ad... See more

Rated 1 out of 5 stars

Just purchased “Kiss All The time, Disco Occasionally” Album by Harry Styles. It arrived warped and had a LOT of static noise similar to a scratched album. I immediately reached out to HScustomers... See more

Rated 1 out of 5 stars

I pre ordered the limited edition kiss all the time vinyl and then it never arrived due to it not having an address label on it. It was meant to be sent again but instead they refunded the amount of v... See more

Rated 3 out of 5 stars

If you buy more than one item chances are high that one is sold out and you wait forever to receive your whole order. Ordered a month ago and since one shirt is sold out and they are waiting for more... See more

Company details

  1. Clothing Shop
  2. Shoe shop
  3. Streetwear store

Information provided by various external sources

The official website of Harry Styles


Contact info

1.4

Bad

TrustScore 1.5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

NEVER GOT ORDER FROM SEPTEMBER! TERRIBLE CS.

Do not waste your time or money! I ordered this back in September for my daughter and spent $300 dollars and still have not received my merch. After being told time and time again that I would receive it I finally got a refund. There is no phone number to call.
We ended up buying some of the same merch at HS concerts. That is the only way you will get it. FYI the tshirts and sweatshirt shrink so air dry. The tote bag ripped at the bottom after 1 month. Not great quality.

9 March 2022
Unprompted review
Rated 5 out of 5 stars

nice people

ordered here and received it really fast. and the nicest people help you. i had a question about the shipping and i received the nicest answer. really love the product to. nice material and doesn't get ugly when you wash it multiple times

7 November 2021
Unprompted review
Rated 1 out of 5 stars

DON'T SHOP HERE, NEVER RECEIVED ORDER

Sadly I'm another person who placed an order and have never received it. I ordered on 27 October 2020. Then on 22 January 2021 I got an email with a tracking number confirming that my order had been shipped. The tracking number didn't work and I have never received my order. Yes I have emailed many times and never received any response. Treat your customers better, answer your emails and refund money if you can't provide the goods. I would give -1 star as a year to wait is far too long.

18 October 2021
Unprompted review
Rated 1 out of 5 stars

Awful service

Waited 7 months for a gift for a friends birthday which was 1ST JANUARY and ordered 16 days in advance. Still haven’t received, phoned twice and nothing has been done about it with no replies as well. Waste of $45.

11 June 2021
Unprompted review
Rated 1 out of 5 stars

NEVER RECEIVED MY ORDER

i ordered a hoodie SIX MONTHS AGO for my best friend at the time and still have not received my order. I'm not even friends with that girl anymore that's how long its been. i have emailed them multiple times after only getting a order confirmation and they said it would be 90 days which is already ridiculous but it has been over 90 days and at this point i just want my money back. DO NOT BUY FROM THIS WEBSITE.

31 May 2021
Unprompted review
Rated 1 out of 5 stars

Do not order from this site.

Do not order from this site.
Purchased a pre-order vinyl back in August and got a "shipping" email but never received the item. Submitted ticket, emailed numerous times, they never respond. Such a scam.

3 March 2021
Unprompted review
Rated 1 out of 5 stars

FAKE WEBSITE?

Do not order from this website. I believe it is fake. I ordered Christmas gifts for my niece and my daughter's best friend in December and have not received anything. I emailed a follow-up and noticed the email is being routed through what looks like a suspicious email. I am not sure what redress I have to get my $250 back but I can't believe the people behind this site are knowingly stealing money and joy from what I assume are primarily young girls. It seems and likely is, criminal.

21 February 2021
Unprompted review
Rated 1 out of 5 stars

I purchased four items fore my niece…

I purchased four items fore my niece for Christmas back in November and STILL have not received them nor have I heard back. I've not gotten a response to my emails nor a shipping notification. It is now end of February. I will report this site.

20 February 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY!
I ordered stuff 8 MONTHS ago! received “tracking” a month ago and checked to see where my order was and the shipping company have not even received it! cannot get in contact with them, they don’t reply! I just want a refund. clearly never getting my order. biggest joke ever.

20 February 2021
Unprompted review
Rated 1 out of 5 stars

Would never order from this website…

Would never order from this website again! Ordered my daughter a tpwk hoodie on the 1st Nov which was her main Christmas present and it finally arrived today nearly 4 months later. I’ve been chasing it up constantly which gets you nowhere and never got any updates. Now it here, I don’t even think the quality is very good and has the label cut out, so makes me think it’s cheap and for £75 you would expect better 😠

18 February 2021
Unprompted review
Rated 1 out of 5 stars

7 Months wait for vinyls

Bought two vinyls, have been waiting for roughly 7 Months. I wrote to them more than 5 times, each time they reassured me the vinyls would be dispatched within a month or something, but they never did. They‘ve just now been dispatched, about SEVEN months later.
Because of the Brexit I’ll probably also have to pay import fees now, because they apparently needed 7 months to get two vinyls ready for dispatch.

7 February 2021
Unprompted review
Rated 1 out of 5 stars

Don’t buy from this page

Don’t buy from this page. Bought for my daugther in Nov earlier Dec money was drawn I have not seen any of the parts I ordered and I don’t get any response on my e-mails. This is so fake, and not a way of treatning people with kindness as Harry would say.

6 February 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look