Shopwillbeauty Reviews 101

TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

I've been eyeing this shop for quite awhile, but haven't committed. When I saw that there was a ready to ship human unit available, I figured it would be a great time to experience it. I am astounded... See more

Rated 2 out of 5 stars

I replied to the email how you’re supposed to attach the headband. Does it go right on your scalp or do you put it over a cap and if it goes on your scalp does that hurt when you try to take it off? I... See more

Rated 2 out of 5 stars

I purchased the melting spray set with three snatch proof bands in transparent skin tone. I received three varying skin tones. Upon opening the package, I reached out to WSB about the incorrect order,... See more

Rated 4 out of 5 stars

The only reason I'm giving 4 instead of the full 5 is because yes I can definitely pull on my wig without it coming off or lifting! The hold is definitely stronger than any glue I've tried before! But... See more


Contact info

3.0

Average

TrustScore 3 out of 5

101 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Instruction booklet

I replied to the email how you’re supposed to attach the headband. Does it go right on your scalp or do you put it over a cap and if it goes on your scalp does that hurt when you try to take it off? It comes with no instructions on how long you can leave it on or how to put it on like I said either on your scalp or on a head covering up some type and nobody bothered to email me back

24 February 2026
Rated 1 out of 5 stars

Missing Order

I ordered about a month ago and have received no updates to shipping status nor had I received an email back after outreach on this issue.

8 December 2025
Rated 5 out of 5 stars

Will is amazing

Will is amazing. He’s very professional and I just love his wigs. I’ve bought 4 human hair wigs and 4 synthetic wigs. They are just absolutely gorgeous!

8 December 2025
Rated 1 out of 5 stars

I have not received my order

I have not received my order! USPS shows that a shipping label was created a couple weeks ago and they are awaiting the item. I’ll give the company a couple more days to respond to my inquiry…and then just file a complaint with my credit card.

17 November 2025
Rated 2 out of 5 stars

Lack of response on incorrect order

I purchased the melting spray set with three snatch proof bands in transparent skin tone. I received three varying skin tones. Upon opening the package, I reached out to WSB about the incorrect order, however my email has gone two weeks without a response. Thankfully I have some friends that might be able to use the darker colors. Just disappointed in the customer service.

2 September 2025
Rated 5 out of 5 stars

I have previous bought wig bands from…

I have previous bought wig bands from this shop before. At one point in time I loss the link to the site and had to purchase from another source and the quality was not the same. I then remembered in the past that it was processed through the SHOP app and found my original receipt and reorder 2 more bands. The wig bands last about 2 years. The one I originally bought for this site was on March 2, 2023 and it's fully stretched out now. Great product just order more than two so you can have them longer

21 August 2025
Rated 5 out of 5 stars

I love SWB!!

This is the most comprehensive site I’ve seen for wigs, ensuring the quality and how long they’ll last after install. The shipping was phenomenal as my wig install kit came much earlier than I expected, and I was relying on it for a performance. Not only are the products great, but Will has a TikTok where he teaches you how to style & install a wig properly.

18 April 2025
Rated 5 out of 5 stars

UPDATED review

They refunded me for the wig glue they never sent me. They stopped selling it due to skin irritations :) Honestly i'm impressed how decent these people are! Not some money hungry sociopaths.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Easily a staple

I love this lace tape. This was my 3rd time ordering. It holds very well and the removal is easy and clean. I recommend this product for lace wearers. 5 stars easily. Thanks SWB.

20 January 2025

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