Shortform Video Production Reviews 5

TrustScore 2.5 out of 5

2.6

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Company details

  1. Media & Publishing

Written by the company

ShortForm creates beautiful video content for powerful content marketing campaigns that engage your audience.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

5 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

This is a really shady company

This is a really shady company. I did the 7-day trial and then canceled on day 3. Further, it makes you choose monthly or annual when starting the trial. I chose Monthly. 7 days later, I get a charge for $179 dollars. When I emailed them, they said that they could only refund me half, despite the fact that I not only canceled, but I had selected to be monthly, if I didn't. I even have screengrabs where it said to upgrade to annual in another button on my account. I finally had to dispute with my credit card company. I think this company has struggled and is now resorting to desperate, shady business tactics to stay afloat. Use something like Blinkist instead, and avoid the headaches that I have experienced.

1 April 2022
Unprompted review
Shortform Video Production logo

Reply from Shortform Video Production

Wrong website. This isn’t www.shortform.co.uk. Check. It will take you to bocafilms - we rebranded but still own the url. Don’t know who you’re hating on but they won’t see this.

Rated 1 out of 5 stars

Worst experience in my life

My son who is studing in a primary school started the subscription unknowingly using the device where I have registered my bank card details. I came to know only when I checked my bank account. The money is deducted for a year £84. It is a mistake done by a child unintentionally. He is not aware that the money will be deducted automatically. We only had the subscription for 7 days (including 5 days free trial) Still they are adamant not to refund the money even I asked to deducted a month payment.

3 July 2021
Unprompted review
Shortform Video Production logo

Reply from Shortform Video Production

This sounds crap, sorry to hear you have been ripped off. Ideally Trustpilot would make sure this review is flagged against the relevant business but it doesn't seem to work. I have tried to appeal incorrect reviews before and just reached dead ends. I own the domain Shortform.co.uk and it isn't a website anymore, just a redirect to my film production business which I rebranded. Whoever it is you are reviewing (Shortform.com?) is not only ripping you off but also not seeing these negative reviews. Best of luck.

Rated 1 out of 5 stars

I signed up for a free trial .

I signed up for a free trial .. did not like the info.Was unaware of only five day trial. nEed up paying 13.90 a month for 3 months and they will not refund my $.

8 March 2021
Unprompted review
Shortform Video Production logo

Reply from Shortform Video Production

Wrong website, we don't do trials. We're in the UK and we make videos. Not sure who you thought this is.

Rated 5 out of 5 stars

Great bunch and excellent service

ShortForm were a real pleasure to work with, Dave and the team came in for consultations throughout the planning stage and this really paid off with a smooth shoot, swift edit process and great campaign video for our clients. Will certainly work with them again and wholeheartedly recommend them.

8 January 2019
Unprompted review

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