Shower Enclosures Direct Reviews 

177
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

bought an item through B&Q marketplace. Product Faulty. very poor communication. 1 week on and still waiting for a satisfactory response

Rated 4 out of 5 stars

Renewed the bathroom I thought the frame less shower cubicle will be ideal. It looks good but has little complications with the installation as the instruction where not clear . After loads of mi... See more

Rated 1 out of 5 stars

I ordered a deluxe 900mm pivot shower door that took nearly two weeks to be delivered. I had to call three times to receive delivery. The shower door was poor quality, very flimsy and the magnetic sea... See more

Rated 1 out of 5 stars

Ordered quadrant tray and shower enclosure with WC, tap and shower. Quadrant tray turned out to be faulty once fitted as the water traps inside tray despite being leveled on the sides. Pictures send a... See more

Company details

  1. Bathroom Renovator

Information provided by various external sources

Delivering fantastic bathroom products with technical know how. We have been based on the Cornwall and Devon border for 10 year importing 1000's of shower products and selling direct to the general public cutting out middle men and giving you the best prices available.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

177 reviews

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1.6

All reviews

(177)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

Whether it was my own fault for not …

Whether it was my own fault for not asking, but the shower tray and cubicle came without the plastic raising kit and legs. The tray and cubicle we're delivered separately albeit that a significant delivery fee of £49.95. I had to pay another delivery fee for the aforementioned raising kit! When it came to installing the actual shower tray, half the plastic inserts cast into the underside of the shower tray to support the legs fell out due to inadequate fixing, clearly not fit for purpose. I certainly wouldn't recommend anyone to purchase this or similar products made by the same manufacturer.

31 March 2017
Unprompted review
Rated 3 out of 5 stars

Incorrect items delivered

Received shower enclosure relatively quickly which was a good start. I was expecting 4 parcels and 4 arrived but one part was incorrect, subsequently meaning I had to locally purchase the missing part as the plumber was on site fitting my new bathroom. This part cost alot more than the part I had already purchased, albeit I did receive a refund. I also had to arranged the collection of the 'spare' part - which was rather large!

30 March 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommended

the delivery time was excellent, next day delivery. My only complaint was I
Was not notified of when delivery would be made. Very satisfied with the
Product and the cost.

29 March 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Much cheaper than the high street shops and really good quality and great service

28 March 2017
Unprompted review
Rated 1 out of 5 stars

BAD Company and Rude Customer services - Avoid

Ordered quadrant tray and shower enclosure with WC, tap and shower. Quadrant tray turned out to be faulty once fitted as the water traps inside tray despite being leveled on the sides. Pictures send and they accepted that there is a fault. Upon asking for refund/part-refund, they started delaying tactics and ultimately refused saying that the item is fitted. Unless it is fitted, how would I suppose to know that it was faulty. Shelves in the shower have very delicate fittings/supports which snapped and no replacement offered. Avoid them to have peace of mind.

23 January 2017
Unprompted review
Rated 4 out of 5 stars

shelf brackets

shelf brackets weak, asked for replacements, sent ample plus spares, otherwise brilliant, very happy.

13 January 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Cannot fault this shower enclosure. Very pleased I found this website saved a good sum of money without giving up on quality.

11 January 2017
Unprompted review
Rated 3 out of 5 stars

Average but would use again!

I ordered on line, delivery was expensive but good, well packaged and arrived on time. Did feel I was misled by the description and didn't realise I needed to order a side panel so only ended up with a door! After a lengthy discussion with the manager the situation was resolved.
I would order from them again as product was excellent quality, however, would do it on the phone to ensure I had everything I needed in one delivery!

11 January 2017
Unprompted review

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