The Shredding Company Reviews 460

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their courteous, friendly, and professional demeanor, making interactions pleasant and efficient. The service is consistently described as excellent, with people highlighting the efficiency and ease of the entire process, from ordering to collection and destruction. Reviewers frequently mention prompt delivery of sacks, quick collection, and timely receipt of destruction certificates, often within 24 hours. However, some customers experienced minor issues with the ordering process, such as not receiving an initial acknowledgment of their order or payment. A few people also felt uncomfortable handing over items like hard drives directly to the driver, wishing they could be placed in a data sack.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and ease of use from... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting that items arrived on... See more

Order

Customers had positive experiences with the ordering process, often describing it as seamless and efficient... See more

Product

Clients share ambiguous opinions on the product, with some expressing satisfaction with the shredding bags... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All contact with them has been excellent. Via phone and email. The response has been immediate, courteous and friendly. The young man who collected from us was equally courteous, friendly and profe... See more

Rated 5 out of 5 stars

I was looking online for a company that would destroy some aged company accounts and numerous job files. I found numerous companies offered this but you had to go through the rigmaral of requesting a... See more

Rated 5 out of 5 stars

A pleasure to deal with - everybody is efficient and friendly. Easy to use website and ordering, with the bonus of being competitively priced. Used for a one-off job to clear old archive boxes - le... See more

Rated 5 out of 5 stars

In these days of data protection and working from home, a stress-free, affordable shredding solution is a godsend. No more lugging bags of paper around or going mad trying to find a far-flung industr... See more


Company details

  1. #8 of 27 best companies in House clearance service
  2. #1 of 3 best companies in Data destruction equipment wholesaler

About The Shredding Company

Information provided by various external sources

The Shredding Company are a division of The Hill Company. The Hill Company’s core business is document management. We are a well–established dedicated records management company servicing the length and breadth of the UK. We remain family owned and run with that ethos. We are the largest privately owned records management company in the UK. The management team has a successful proven track record of many years’ standing of excellent service within the storage industry.

We can offer a pre-paid shredding sack service, collection services or hire services. We service nationwide too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

460 reviews

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Rated 5 out of 5 stars

Very straightforward service

Very straightforward to use their service. Shredding bags arrived within a couple of of days. And once I emailed I was ready, collection was prompt. Received via email, confirmation of destruction a few days after collection.

13 January 2025
Rated 5 out of 5 stars

Great Service

Fast delivery of bags, and replied straight away to arrange collection. Friendly driver who collected, and received an email the next day confirming my waste was destroyed.

14 January 2025
Rated 5 out of 5 stars

Efficient

Whole system worked well, from receiving bags to pick up and shredding. Great way to get rid of the piles of confidential data we'd accumulated over the years.

15 January 2025
Rated 5 out of 5 stars

Efficient and Courteous.

Very good service. Efficient, courteous and very helpful and obliging. I had paid for the bags more than 2 years ago and finally got round to filling all 15 bags. I had expected a hassle trying to get them to collect the bags for shredding due to the length of time. Instead, I had a very good and helpful service and they arranged everything and collected the bags on the day specified.

7 January 2025
Rated 5 out of 5 stars

This company has excellent staff who…

This company has excellent staff who dropped off bags and pick them up with efficiency and politeness. I did not use all my bags and they offered and paid a refund immediately for the remaining bags. I've used them twice now and they are excellent service as well as the obvious certification is required for privacy and confidentiality.

11 December 2024
Rated 5 out of 5 stars

Helpful and quick

Very helpful when I called. Collected the bags I used, and took the unwanted ones too. Destruction certificate issued the following week.
Would recommend them.

21 August 2024
Rated 5 out of 5 stars

Great service

Quick and easy to order, collected sacks quickly when asked, friendly staff dealt with minor query quickly.

1 October 2024

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