Shrig Shop Reviews 253

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like prints, t-shirts, and other goods are excellent and exactly as pictured. The ordering process is frequently described as easy and smooth, and many appreciate the efficient and fast delivery service, with items often arriving sooner than expected and well-packaged. The customer service is also highlighted as exceptional, with people commending the helpfulness and prompt resolution of any issues. However, some customers experienced issues with delivery, including delayed arrivals or missing items, and a few noted that the shipping charges were excessive. There were also occasional reports of damaged packaging or products upon arrival, though these instances were often swiftly resolved by the company.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality of products,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and speedy delivery, with... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of prints,... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and personal... See more

Based on these reviews

Rated 5 out of 5 stars

First order made, couldn’t wait, unfortunately print came damaged. The shrig shop sorted it out and sent me a replacement asap! Was fantastic customer service and speedy shipping, especially from Den... See more

Company replied

Rated 5 out of 5 stars

Ordered two t shirts from Christmas presents and emailed the company to ask if they expedite shipping. I received an email the next day to say they would send out asap. The t shirts arrived withi... See more

Company replied

Rated 5 out of 5 stars

The quality of goods, speed of delivery, packaging all very good. Easy to order however only downside was I didn’t receive a confirmation of order placement and delivery so was left in the dark till... See more

Company replied

Rated 5 out of 5 stars

The most amazing customer service. I don't think I have ever had such a positive online experience with an international company. I was kept up do date on my delivery via email and instagram, and when... See more

Company replied


Company details

  1. Poster Shop
  2. Art dealer
  3. Art gallery

Written by the company

Shrig Shop is an online shop founded by artist David Shrigley and gallerist Nicolai Wallner. Together we make posters, postcards and other great stuff, created exclusively by David Shrigley and Shrig Shop, serving as an extension of his artistic practice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Let’s stop body shaming cats.

So ace, like all things Shrig. My sister and her partner moved to Brighton with their eccentric cat, Ronnie. (My bro-ski said the rescue centre saw them coming when they steered them away from another cat, and towards Ron). So this card was their leavinggoodluckhappynewfun card. It’s huge so it was ok to triple-up on messages. Was well received. (Though Harry said he was a bit overstimulated, trying to read the card and listen to the music at the same time - maybe try listening to music first [it’s worth it], then read). I haven’t heard how it went down with Ron, but assumed he hated it.
Great experience, 5 stars, would buy again.
Great quality card, envelope, speedy posting.

8 October 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Nice one Alexandra, thanks for your lovely review

Rated 5 out of 5 stars

Easy!

Easy to order, clear updates during the process, and sensible delivery time. Would happily recommend and use again.

12 October 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much Mr Evans!

Rated 5 out of 5 stars

Incredibly cheeky, creative, and quality

The shop portion of the website was easy to navigate, the quality of the items and art I putchased is absolutely fantastic, and the cheekiness of it all resulted in consistent chuckling

28 October 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks Betsey, we're glad the works give you so much pleasure!

Rated 5 out of 5 stars

More than delighted - really good!

I ordered a beautiful print and some postcards (and got a free embroidered patch as it was my first order). I was kept informed and it was safely delivered to a nearby UPS locker. I was so impressed with the care that had been taken with the packaging of the large 50x 70 cm print and the postcards. Travelled all the way from the Shrig Shop in Denmark and arrived immaculately. So happy with my vibrant print.

25 September 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

What a wonderful review -- thanks Julia!

Rated 5 out of 5 stars

Fast delivery & super friendly customer support

Had some issues within the ordering process but received very quick and super friendly support! :)

Everything went smooth + fast delivery!

8 October 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks a lot Anna, it was a pleasure getting things resolved for you

Rated 5 out of 5 stars

Top notch

Neato website, simple ordering process, magnificent products and ridiculously lovely admin correspondents.

19 September 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Naaaaaa, thanks for this lovely review Lorien!

Rated 5 out of 5 stars

Great!

Great!
:D :D

9 October 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for taking the time to review us, Nicholas

Rated 5 out of 5 stars

Great experience

When I made my order, I contacted the team to let them know I needed it to arrive in time for my partner's birthday. They were really helpful and I recieved my order in plenty of time.

We love David Shrigley's work so we're very pleased with the print. It was packaged well and felt high quality.

2 October 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks for your review Meg and great that your partner got their birthday gift in time :)

Rated 5 out of 5 stars

Could not be better

Could not be better. Rushed my order as it was a gift, arrived in plenty of time! WELL RECOMMENDED

10 September 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks Ant!

Rated 5 out of 5 stars

I recently purchased two zodiac posters…

I recently purchased two zodiac posters from the Shrig Shop, and I couldn’t be more thrilled! The artist's interpretation of the starsigns is vibrant, creative, and truly one-of-a-kind. The colors are bold and eye-catching, making the posters a perfect addition to any space. The quality of the prints exceeded my expectations – they feel premium and well-made. Communication throughout the process was excellent, and the posters arrived exactly when they said they would. Overall, a fantastic shopping experience – I highly recommend the Shrig Shop for unique, high-quality artwork!

25 September 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Wow, what a fantastic review -- thanks Heather! We hope the posters give you pleasure for many years to come.

Rated 5 out of 5 stars

Order arrived today

Order arrived today! Prior to order I had asked a question on email and found the commination to be excellent on assisting me. When the order arrived it was well protected and I am very pleased with the quality. I can't wait to frame them and get them up. Love David Shrigley, his art makes me smile and feel happy!

19 September 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for reviewing us on Trustpilot -- we really appreciate it

Rated 5 out of 5 stars

Great posters

Great posters - good price and efficient service.

7 September 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for reviewing us on Trustpilot, Sue

Rated 4 out of 5 stars

Good Stuff

Shrig brings a smile to your face. Website and purchase process is simple. Order arrived very promptly, clear info about delivery costs- although this was quite pricey!

6 September 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for reviewing us on Trustpilot

Rated 5 out of 5 stars

Great shop, fantastic service.

Shrigley's art is legendary but the online store team was awesome. I had some trouble with the delivery and they were super prompt, helpful and kind. 12/10 recommend!

23 August 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thank you so much -- it was such a pleasure getting things resolved with you. Thanks for being so proactive as well :)

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