Shrig Shop Reviews 253

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like prints, t-shirts, and other goods are excellent and exactly as pictured. The ordering process is frequently described as easy and smooth, and many appreciate the efficient and fast delivery service, with items often arriving sooner than expected and well-packaged. The customer service is also highlighted as exceptional, with people commending the helpfulness and prompt resolution of any issues. However, some customers experienced issues with delivery, including delayed arrivals or missing items, and a few noted that the shipping charges were excessive. There were also occasional reports of damaged packaging or products upon arrival, though these instances were often swiftly resolved by the company.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality of products,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and speedy delivery, with... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of prints,... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and personal... See more

Based on these reviews

Rated 5 out of 5 stars

First order made, couldn’t wait, unfortunately print came damaged. The shrig shop sorted it out and sent me a replacement asap! Was fantastic customer service and speedy shipping, especially from Den... See more

Company replied

Rated 5 out of 5 stars

Ordered two t shirts from Christmas presents and emailed the company to ask if they expedite shipping. I received an email the next day to say they would send out asap. The t shirts arrived withi... See more

Company replied

Rated 5 out of 5 stars

The quality of goods, speed of delivery, packaging all very good. Easy to order however only downside was I didn’t receive a confirmation of order placement and delivery so was left in the dark till... See more

Company replied

Rated 5 out of 5 stars

The most amazing customer service. I don't think I have ever had such a positive online experience with an international company. I was kept up do date on my delivery via email and instagram, and when... See more

Company replied


Company details

  1. Poster Shop
  2. Art dealer
  3. Art gallery

Written by the company

Shrig Shop is an online shop founded by artist David Shrigley and gallerist Nicolai Wallner. Together we make posters, postcards and other great stuff, created exclusively by David Shrigley and Shrig Shop, serving as an extension of his artistic practice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good Shrig!

Shrigshop are kind and prompt and the books are wonderful!

13 May 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Nawwwww thanks Dan -- it was a pleasure serving you and we're happy you love the books!

Rated 5 out of 5 stars

Beautiful Shrig lemon poster

Beautiful poster.
Wrapped and packaged extremely well - arrived in perfect condition.
No problems with postage from Denmark - arrived in a few days.
Very pleased!

7 May 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks for taking the time to review us, Puddychops!

Rated 5 out of 5 stars

I bought stuff and it was good.

Reliable delivery, quality things and stuff. Nice.

26 April 2024
Unprompted review
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Reply from Shrig Shop

Thanks a lot Paddy, we're really happy that you like the stuff you bought from us :)

Rated 5 out of 5 stars

I love this shop

I love this shop. I got some postcards, the size is great, the quality is super. The prices are so reasonable for such a quality card, which frame up beautifully. Love love love.

19 April 2024
Unprompted review
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Reply from Shrig Shop

Thank you so much Helen -- what a wonderful recommendation!

Rated 5 out of 5 stars

Fast delivery to UK

Fast delivery to UK, well packaged and good quality prints.

6 April 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Hey Fred, thank you so much for taking the time to review us on Trustpilot

Rated 5 out of 5 stars

Absolutely fabulous

Absolutely fabulous. 🌻

10 April 2024
Unprompted review
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Reply from Shrig Shop

Hey Nick, thank you so much for taking the time to review us on Trustpilot

Rated 5 out of 5 stars

Excellent - order with confidence

Order with confidence. It’s the art you love, in very high quality prints, delivered quickly, safely and securely. I ordered multiple postcards and posters; they are all fantastic, exceeding my expectations. The customer team is very kind, patient and professional. Absolutely a pleasure. Will be back for more from Shrig Shop!

26 March 2024
Unprompted review
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Reply from Shrig Shop

Thank you so much for your review Katherine -- we were delighted to read it and very happy that the products exceeded your expectations. May they bring you many years of joy!

Rated 5 out of 5 stars

Beautiful art, great quality products

Besides the art itself being unique and intriguing, the products themselves are also high quality - so far I’ve ordered a calendar, poster and postcard, the packaging is secure so the products are kept safe during delivery and the paper they are printed on are durable and high quality. Also got a keychain which is super cute and holding on very well through unkind treatment of being thrown around all the time 👍🏼 Delivery was very fast and easy too - 10/10 would recommend.

25 March 2024
Unprompted review
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Reply from Shrig Shop

Thanks so much for this lovely review Aniko -- we are very happy you love the products!

Rated 5 out of 5 stars

A very quick and friendly response to…

A very quick and friendly response to an inquiry. Everything packaged well and arrived quickly. Love all the products! I’ve had some awful experiences buying from EU since brexit but the Shrig Shop was excellent 👍❤️

23 March 2024
Unprompted review
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Reply from Shrig Shop

Thanks so much for leaving us a review, Betina -- it means a lot to us!

Rated 5 out of 5 stars

Most gorgeous postcards I’ve ever purchased

I bought postcards and an iron on patch. The items are very high quality! I love that the postcards are extra large, giving me lots of space to write a substantial message to friends (although the quality is so good that I am tempted to frame some of them and hang them as decoration). Also, I was amazed at how quickly the package was delivered to me in Canada, it took less than a week!! My one wish was that Shrig Shop calculated taxes and duty at checkout rather than me having to pay upon arrival. The extra cost isn’t the problem, it’s not knowing what the cost will be that is stressful. I am going to watch the shop and buy more cards as they come out, hopefully during a sale ;)

20 March 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Hey Laura, thanks so much for your positive review -- we're overjoyed that your stuff arrived quickly and smoothly and that you love it.

I'm afraid that for sales to Canada it isn't possible for us to set up the tax and duty any differently. The Canadian customs authorities prefer to handle this for shipments from Europe and sadly we must comply. We always deduct the Danish taxes on checkout, so it should balance out more or less.

If you ever have any questions about this, please email us on info@shrigleyshop.com and we'll be happy to help.

Rated 5 out of 5 stars

Great customer service

The customer service at Shrig Shop is second to none, so friendly and fun to deal with and seem like lovely human beings. I started out with a problem and ended up feeling better about humanity! Great products too. 100% recommended.

19 March 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks Kate, what a pleasure it was to get things sorted with you :)

Rated 5 out of 5 stars

A swift efficient service

A swift efficient service. Absolutely love my purchase ! Thank you.

1 March 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for leaving us a review, Lynne -- it means a lot to us!

Rated 5 out of 5 stars

The best stuff

Quick, easy and superb stuff. Just the best.

29 February 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for leaving us a review, James -- it means a lot to us!

Rated 5 out of 5 stars

Fabulous quality posters

Fabulous quality posters, arrived within a few days!

23 February 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for leaving us a review, Michele -- it means a lot to us!

Rated 5 out of 5 stars

Very fast shipping and great value

Very fast shipping and great value. Oh and the Art is just brilliant

20 February 2024
Unprompted review
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Reply from Shrig Shop

Thanks so much for leaving us a review, Kood -- we really appreciate that!

Rated 5 out of 5 stars

Amazing

Amazing! Fabulous print, quickly shipped, and excellent customer service when UPS let us both down. Would definitely order again.

16 February 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for leaving us a review, Kate -- we really appreciate that!

Rated 5 out of 5 stars

Safe

Safe, fast and delivered in good shape!

15 February 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for leaving us a review -- we really appreciate that!

Rated 5 out of 5 stars

Elongated Thumbs Up!

After having David Shrigley’s YOU ARE ALL A BUNCH OF TW@T$ AND YOU ARE TOTALLY DOING MY HEAD IN coaster I have grown fond of the random acts that become his works. My wife and I have always tended to bypass Valentines Day and the fact that she’s lasted 20 years is testament to her deep love...
So I purchased a 60cm x 80cm printed work from Mr Shrigley’s Shop’s archive to subliminally show my appreciation.
Newman was extremely helpful, the work arrived in good time and as expected the print was superb.
Elongated Thumbs Up..

12 February 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for leaving us a review, Brock -- we really appreciate that!

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