Shuffle 

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Rated 5 out of 5 stars

Hands down, the best online casino and sportsbook I've used so far. Super smooth app, really fast payouts, great odds, an excellent loyalty program with tons of ongoing bonuses and rewards that actual... See more

Company replied

Rated 1 out of 5 stars

I withdrawed a total of 2600€ in usdt, all withdrawals have been placed "in review" since 1 year. I haven't been able to cancel my withdrawals or approve them. Upon seeing my previous review... See more

Company replied

Rated 1 out of 5 stars

Banned for no reason so they won’t pay me my VIP bonuses. I’ve been trying for months to get an explanation, but they refuse to give any (most likely because there isn’t one). They blocked my payout... See more

Company replied

Rated 5 out of 5 stars

The best Shuffle support agent I’ve ever had the pleasure of dealing with helped me a lot Ethel. From start to finish, she was incredibly patient, knowledgeable, and genuinely committed to resolving m... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Gaming services

Written by the company

The next generation in online casinos - play all of your favourite games on Shuffle, with the best rewards!


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Illegitimate casino

Every time I play here I get super aggravated and pissed off because it's just loss loss loss. The house games are 100% rigged too much. You can tell they are changing the result in real time due to there being a delay in the game result. I will test game in demo mode and win a lot. Then switch to a bet and all of sudden I can't win a single time.

This casino is not legitimate at all. You can put any address you want when you sign up, any fake address that does not even exist and you will still be accepted. If a casino allows things like this then they are crooked and obviously will do things like cheat the player out of their money.

I have closed my account and will never go back. I wish I read the reviews here sooner.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

SHUFFLE.COM is amazing

SHUFFLE.COM is amazing! Fast deposits and withdrawals, responsive support, and great bonuses. The interface is easy to use and the overall experience is smooth. Highly recommended!

azahari👍🏻👍🏻❄️🎁

18 December 2025
Unprompted review
Shuffle logo

Reply from Shuffle

Thanks for sharing your positive experience! We’re happy to have you with us and hope you continue to enjoy Shuffle.

Rated 5 out of 5 stars

Best CRYPTO casino on the market

Best CRYPTO casino on the market. Not a lie.... SpeedyJ

16 December 2025
Unprompted review
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Reply from Shuffle

Thank you for your positive review! We’re pleased to hear you’re enjoying Shuffle and appreciate your support.

Rated 1 out of 5 stars

No one responds to live support and…

No one responds to live support and you're referred to email. When you send an email, none of these scammers respond.

Day 33 no respons

Interesting, because I wrote you an email to which you barely responded, and then just nothing more... today is day 32. Yes, 24/7 if you've clicked through the AI. Scammer.

11 December 2025
Shuffle logo

Reply from Shuffle

We have requested you to make contact but you have provided an email that is not associated with a Shuffle account.

At Shuffle, we provide 24/7 live support and constantly respond to emails and complaints promptly.

Rated 1 out of 5 stars

Total scam with worst Halloween and…

Total scam with worst Halloween and Christmas graphics, they always try new way to scam people, everyone losing because of their useless lottery thing, just scamming to stable shfl token, also banning people who are winning is shameless in this site, live support and email support don't answer, and when they answer that is useless mostly, also you can't withdraw big wins here, noah is just making people fool. Trust pilot use to remove bad reviews on the direction of shuffle management, they email to response on reviews but how to response on a review? Strange online scam.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Nice casino

Nice casino. Good reward, weekly and monthly. Withdraw imediatly.

16 December 2025
Unprompted review
Shuffle logo

Reply from Shuffle

We’re glad to hear you’ve had a great experience on Shuffle. Thank you for taking the time to leave a review.

Rated 1 out of 5 stars

Imagine still playing in this shit site…

Imagine still playing in this shit site in near 2026, i do nothing wrong but still banned me from live casino

14 December 2025
Unprompted review
Shuffle logo

Reply from Shuffle

We have requested you to make contact but you have provided an email that is not associated with a Shuffle account.

At Shuffle, we provide 24/7 live support and constantly respond to emails and complaints promptly.

Rated 5 out of 5 stars

Shuffle is an amazing platform

Shuffle is an amazing platform! I recently left another platform to come play here. I have been very happy with Shuffle and their payouts. I hit a 600x keno today and it was a great payout ! And I have hit many others, too. I really like their slots, too. And their bonuses. Their live support team has also been amazing !!

12 December 2025
Unprompted review
Shuffle logo

Reply from Shuffle

Congratulations on the nice hit!

We appreciate your review and are delighted you’re enjoying Shuffle. Thank you for playing with us.

Rated 1 out of 5 stars

Extremely Unsafe Casino – No Account Protections, No KYC, and Allowed 30+ Duplicate Accounts

I’m writing this review to warn other players. Shuffle Casino has been one of the most unsafe and poorly regulated gambling platforms I’ve ever encountered.

I was able to create over 30 accounts using the same payment methods, same wallets, and the same personal details. At no point did Shuffle Casino flag this, block it, or request KYC verification — even when accounts were active for days and processing multiple deposits and withdrawals.

Any legitimate casino should immediately detect duplicate accounts based on:
• identical withdrawal wallets
• repeated deposit methods
• matching personal details
• device/IP activity

Instead, Shuffle Casino allowed everything to go through with zero checks. This is a major failure of responsible gambling protections and basic security. No other operator I’ve ever used has allowed this.

I also have video evidence showing full personal profiles, successful deposits, and withdrawals to the same wallets. Despite this, Shuffle Casino continues to deny any responsibility.

Because of their lack of safeguards, I ended up losing a very large amount of money that could have easily been prevented if the casino had even minimal protections in place.

My advice to anyone considering this casino: avoid it completely. Their systems are unsafe, unregulated, and do nothing to protect players from harm.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

No loyalty to VIP members

I’ve been an active Shuffle user since August 2024 and have wagered over $1.9M in that time. Despite this, I’m honestly shocked at the lack of loss-back bonuses, VIP support, or any meaningful rewards. The rakeback sits at around 0.98%, and both the weekly and monthly bonuses keep getting worse.
Even after taking heavy losses, there’s barely any acknowledgment or goodwill bonus. It’s frustrating, and it really makes you question how they’re still operating the way they do. Shuffle’s support feels robotic, the platform’s coin is underwhelming, and the overall experience has dropped to the point where a 3-star rating feels generous — it should be negative.
If you’re looking for somewhere better, check out Razed Casino. Their bonuses are solid, and the rakeback system actually feels rewarding.

#THANKSSHUFFLEFORNOTHINGYOUROBBINGCUNTS

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam Casino nr1

11 December 2025
Unprompted review
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Reply from Shuffle

Hi there — thanks for taking the time to leave a review.

Unfortunately, there isn’t much detail in your feedback for us to respond to or use to improve Shuffle. We’re also unable to find a Shuffle account linked to the email address provided, so it’s not clear whether you’ve used the platform.

If you’ve experienced any issues or have specific feedback, our Customer Support team would be happy to help and look into things further.

Rated 5 out of 5 stars

BEST CASINO I HAVE EVER EXPERIENCED

BEST CASINO I HAVE EVER EXPERIENCED

2 October 2025
Unprompted review
Shuffle logo

Reply from Shuffle

Thanks for your kind feedback! We’re happy you’re enjoying the platform, and our support team is always available if needed.

Rated 1 out of 5 stars

Shuffle Flagged Me for “Promotion Abuse” and Now Ignores All Support

Shuffle suddenly flagged my account for “promotion abuse” after leveling up and now refuses to pay the reload bonus.

I’ve sent emails with no reply, and live chat is fully blocked (only the bot responds). No explanation, no human support, nothing.

Anyone else dealt with this? How is this acceptable from a licensed casino?

Looking for advice or similar experiences.

7 December 2025
Unprompted review
Shuffle logo

Reply from Shuffle

We understand how frustrating this situation can be. When an account is flagged for promotion abuse, it’s reviewed in line with our promotional terms, which apply to all players to ensure fair use of bonuses. These reviews can sometimes result in bonuses being withheld if activity falls outside those terms.

If you haven’t already, please make sure you’ve contacted support using the email address registered on your Shuffle account, as we’re only able to discuss account-specific matters through verified channels. The team will be able to provide clarity once the review is completed.

We appreciate your patience while this is looked into.

Rated 1 out of 5 stars

Biggest scam site there is

Biggest scam site there is. I made 40$ to 400$ on sports. Then hell starts, needed to do verify id, proof of adress, proof of funds, livness check. And they took each step at a time to try to scam took 2 weeks to get my money. And why ask for proof of funds for 40$ they want to scam you only. Now it takes 20 sec to place a sport bet and can only bet 20$. If 400$ profit is much for them wtf is this casino.

7 November 2025
Unprompted review

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