Shurgard Self Storage - Aldershot Reviews 39

TrustScore 4.5 out of 5

4.6

255 Ash Road, GU12 4DD Aldershot, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I hire the store form Carol .She is friendly and always helpful. i would always recommend her to ask anything.

Rated 5 out of 5 stars

It's a very professional operation. Pricing on the website is transparent non of this phone for a quote rubbish. On arrival It was tricky to get in but once I worked out the app it was easy. The bu... See more

Rated 5 out of 5 stars

Receiving a phone call from the member of staff once I had booked a storage room, as I was having difficulties attaching my identity documents was great as I was able to pop down there to give them in... See more

Rated 5 out of 5 stars

Outstanding Service… Great as LoknStore and just as good as Shurgard… each single time I needed to work through things there was a straight forward answer to how best do it…


Company details

  1. Self storage facility
  2. Storage facility
  3. Warehouse

About Shurgard Self Storage - Aldershot

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 255 Ash Road, GU12 4DD, Aldershot, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

The lovely ladies at Aldershot Shurguard go above and beyond everything we have had a need. Their customer service is second to none and try to ensure we have the best deal we need at the right time.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Storage

Carol was very welcoming and helpful when organising my storage arrangements at Shurgard Aldershot.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Five star review

Receiving a phone call from the member of staff once I had booked a storage room, as I was having difficulties attaching my identity documents was great as I was able to pop down there to give them in person. This member of staff was very helpful in explaining what I needed to do and how to access the building, etc.

28 August 2025
Rated 5 out of 5 stars

It's a very professional operation

It's a very professional operation. Pricing on the website is transparent non of this phone for a quote rubbish.
On arrival It was tricky to get in but once I worked out the app it was easy.
The building itself was very clean and easy to navigate. I can sleep easy knowing my items are safe and secure.

14 August 2025
Rated 5 out of 5 stars

No complaints

Very happy with Shurgard so far. Signed up for a six month storage unit a few days ago, and the process was straightforward and painless. The price was slightly lower than a nearer storage company were quoting, so I also saved some money, which was helpful. Building access is by a phone app, which has worked perfectly so far.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and well priced storage

Competitively priced, good modern facility. Entry/exit app really useful. Contract and ID verification process, all very efficient/straightforward. Really helpful, service orientated staff at the Aldershot storage facility.

27 June 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look