The company stored my stuff, as I would expect them to do. Nothing more, nothing less. The only irritating thing about the whole experience, as with everywhere now, was their blatant attempt to lull m... See more
Company replied
Location
Switch location50 Willis Way, BH15 3SY Poole, GB
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See what reviewers are saying
The app access system has improved significantly as time has gone on. It is always promising when companies bother to improve their equipment. The staff are always working to keep the space clear,... See more
Very accessible location. Staff are always lovely. The reception and facilities are always spotless. I've had a unit here for a long time now
In this day it’s very hard to find decent customer service. However it’s a pleasant surprise to deal with the staff at Shurguard ( Poole ) any issues are dealt with expeditiously and profess... See more
Company details
About Shurgard Self Storage - Poole
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
50 Willis Way, BH15 3SY, Poole, United Kingdom
4.9
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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They do what’s written on the tin. Big deal!
The company stored my stuff, as I would expect them to do. Nothing more, nothing less. The only irritating thing about the whole experience, as with everywhere now, was their blatant attempt to lull me into a 5-star review!
16 July 2026
Unprompted review
Reply from Shurgard Self Storage - Poole
Hi Patrick, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this. Your Shurgard Team
Amazing service from Shurgard Poole
Amazing service from Shurgard Poole, easy access, ample parking and the staff in the office are incredibly helpful!
17 July 2026
Unprompted review
Highly recommend as a secure storage facility
Very accessible location. Staff are always lovely. The reception and facilities are always spotless. I've had a unit here for a long time now
16 July 2026
Unprompted review
Gina was very efficient and welcoming
Gina was very efficient and welcoming. An excellent experience so far and great rates too
7 July 2026
Unprompted review
Michelle and Gina are always a pleasure…
Michelle and Gina are always a pleasure to deal with
7 July 2026
Unprompted review
Gina was so helpful
Gina was so helpful and thorough with the onboarding. Very knowledgeable and made it so easy to set up.
6 July 2026
Unprompted review
Excellent Friendly service
Excellent Friendly service, was made nice and simple and always at hand and extremely helpful
6 July 2026
Unprompted review
Gina was absolutely amazing
Gina was absolutely amazing! She made the entire process incredibly easy and took her time to explain everything clearly. The pricing was fantastic too. Highly recommend!
3 July 2026
Unprompted review
Jeana and Michelle are always so polite…
Jeana and Michelle are always so polite and helpful
30 June 2026
Unprompted review
Amazing helpful staff
Amazing helpful staff. Gina and staff always welcoming and happy to help. Always supportive whenever I needed any help
5 June 2026
Unprompted review
Incredible experience and exceptional…
Incredible experience and exceptional service!
24 June 2026
Unprompted review
The staff at Sureguard were really…
The staff at Sureguard were really helpful in showing my options for long term storage. Thanks so much!!!
19 June 2026
Unprompted review
Great customer service from Gina and…
Great customer service from Gina and michelle. Answered all my questions and was a brilliant help.
16 June 2026
Unprompted review
Excellent service
Excellent service, great access and really friendly staff. Made my home move way easier than it was going be.
16 June 2026
Unprompted review
Staff are very friendly and helpful
Staff are very friendly and helpful. Units are reasonable priced
16 June 2026
Unprompted review
Consistent service and improvement…
The app access system has improved significantly as time has gone on. It is always promising when companies bother to improve their equipment.
The staff are always working to keep the space clear, clean and accessible.
Friendly and smiley people.
Good units with lots of internal air flow.
16 June 2026
Unprompted review
Gina at Shureguard was so helpful and…
Gina at Shureguard poole was so helpful and friendly when we came to collect our key and access our storage. Many of my family and friends have recommended this place to store our stuff whilst we are between places and now I see why. Felt very welcome and assisted.
10 June 2026
Unprompted review
Fantastic service and very helpful…
Fantastic service and very helpful staff
15 June 2026
Unprompted review
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