Shurgard Self Storage - Putney Reviews 164

TrustScore 4.5 out of 5

4.6

70 Putney Bridge Rd, SW18 1HR Putney, GB


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Rated 5 out of 5 stars

Gareth was very helpful and professional.I was in a very difficult situation and really needed professional advice to find the right locker, He was very empathetic and patient. He presented high sens... See more

Rated 5 out of 5 stars

Anthony and Caroline were exceptional. We came to clear out our storage unit due to moving away and they made it such a smooth and stress free experience. It’s great to know such lovely and helpful in... See more

Rated 5 out of 5 stars

Gareth was very helpful and friendly - showed us around a couple of different size units, made sure we got a good deal and explained how everything worked. He even got me a trolley so I wouldn’t have... See more

Rated 5 out of 5 stars

Highly recommend - needed storage unit for short period while moving house & this was provided at great rates. Also, the opening hours to access the units was excellent as it stayed open until 11pm mo... See more


Company details

  1. Self storage facility
  2. Storage facility
  3. Warehouse

About Shurgard Self Storage - Putney

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 70 Putney Bridge Rd, SW18 1HR, Putney, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

164 reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fantastic service, very happy

I was helped by a lovely lady called Semira, she explained me all in details and ensured that understand all contact details and choose the right service. The place is modern clean, just with app you could navigate all the storage access. Very happy 😊

16 July 2023
Unprompted review
Rated 3 out of 5 stars

Was average but good enough

The checking in process online was a nightmare. The booking I made was a special rate with no minimum term, however the documents came back saying a 2 month minimum term. They corrected it once I emailed them but I wouldn’t be surprised if they caught a lot of people out. Our units light also did not work which was not good but otherwise it was clean. What I would note is that if you are booking a ground floor unit in Putney, not all the units can you reverse into as it is quite tight.

9 July 2023
Shurgard Self Storage - Putney logo

Reply from Shurgard Self Storage - Putney

Hello, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.

Rated 5 out of 5 stars

Helpful and friendly service

Semira was incredibly helpful and friendly. She provided a 5-star service and helped us move into the Putney store.

Gareth helped us setting in and showed the facility. Very polite and outstanding service.

9 July 2023
Unprompted review
Rated 5 out of 5 stars

Gareth - fantastic staff member

Gareth who served me was absolutely fantastic! I had been given the runaround by both Park Royal and Wandsworth branches about changing my address and he helped me to effect the change in a few minutes, explaining the process clearly and concisely.

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Gareth was fab !

First time using a storage facility and can say that Gareth was great and more then helpful, customer service was great,
Will definitely be using this place again.

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Semira

Semira. Was fantastic. Sooo helpful. Went out of her way to help me. She showed me all the various sizes of units. She was verypatient and made it a good experience. She is a 🌟 Pl ask promote her.

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Gareth - Superstar

Gareth was really helpful, provided all the information i needed. He sorted out my enquiry and booking in less than 10minutes.

Very well done!

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Having been a Shurguard customer for a number of years now, I will will continue using Shurguard for my storage needs.

A recent query was dealt with swiftly by Semira at the Putney branch. I appreciated the ongoing communications with me, ensuring I was kept up to date throughout the process.

14 June 2023
Unprompted review

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