Shurgard Self Storage - Wellingborough Reviews 47

TrustScore 4.5 out of 5

4.5

19-21 Whitworth Way, NN8 2EF Wellingborough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent! Very easy to set up and to use the app. Friendly helpfull staff. Will100% use Shurgard in Wellingborough again.

Rated 5 out of 5 stars

Jordan has been consistently so helpful and patient with me over some complicated issues my end and he has always given great service with excellent solutions. A lovely team here at Wellingborough. Th... See more

Rated 5 out of 5 stars

Have been a customer of these guys for several years now and they have always been a joy to deal with . Jordan has been most accomodating and helpful as have all of the team there to help and look aft... See more

Rated 3 out of 5 stars

Access in what is the most convenient times, weekends, they lock the big doors and no one on site. Signage says they are cleaning inside and to call a mobile number which doesn't get answered so waste... See more

Company replied


Company details

  1. Self storage facility
  2. Storage facility
  3. Warehouse

About Shurgard Self Storage - Wellingborough

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 19-21 Whitworth Way, NN8 2EF, Wellingborough, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

47 reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent!!

Excellent! Very easy to set up and to use the app. Friendly helpfull staff. Will100% use Shurgard in Wellingborough again.

13 April 2026
Unprompted review
Rated 3 out of 5 stars

nit very customer friendly

I do not like their bossy attitude towards customers. I must use their system to pay with no guarantee of its security - no other method permitted as one example

1 December 2025
Unprompted review
Shurgard Self Storage - Wellingborough logo

Reply from Shurgard Self Storage - Wellingborough

Hello Andrew, we are sorry to hear you didn't have a positive experience at Shurgard as many customers find our staff to be helpful and professional. We will make sure to pass your feedback on to the team. We hope you're having a positive storage experience at Shurgard.
Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Rated 5 out of 5 stars

The staff at Wellingborough Shurguard…

The staff at Wellingborough Shurguard went over and above helping remove the unit lock I had lost the key for by removing it at no cost and finding me a smaller unit for my needs at a very reasonable price They are amazing .

29 October 2025
Unprompted review
Rated 1 out of 5 stars

I have not been able to enter the…

I have not been able to enter the building or use my storage since paying for the storage as I work I can only go there out of work hours but can't get in so not happy at all

30 September 2025
Shurgard Self Storage - Wellingborough logo

Reply from Shurgard Self Storage - Wellingborough

Hello Ian, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly. Your Shurgard Team

Rated 5 out of 5 stars

Easy booking online

Easy booking online, very straightforward and quick. Upon arrival on a Saturday, everything was ready even at short notice. Better experience than expected tbh.

23 September 2025
Rated 5 out of 5 stars

Just what I was looking for

Just what I was looking for size wise, close to home, good transport links & a good price too.
Lauren made this so easy for us, by phone and on site. Ben & Chris where also very helpful on the phone.

8 July 2025

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