First this app will not let you review it on the app review page so there’s simple advertising there. It has all these great features like sounds that would help you fall asleep however, if you use th... See more
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I use two different apps because my sleep patterns are less than ideal, and I want reliable data when I experiment with either behavior changes or supplements to attempt to change my reality. Both a... See more
It seemed pretty accurate until recently. Now I get the most random data, bad recordings and nothing helpful. I also find the new wake up music and the puppy on the screen extremely annoying. I have c... See more
I downloaded an app called ShutEye sleep tracker. It said 7 day free trial cancel at any time. I got suspicious before completing the purchase on my iPhone but it still deducted the full amount off my... See more
Company details
Written by the company
🌙 ShutEye: Transform Your Sleep, Enhance Your Well-Being 📱 Trusted by 8 Million Users Worldwide Discover the power of quality sleep with ShutEye, the leading sleep tracking application designed for both iOS and Android. With a global community of 8 million users, ShutEye is redefining the way you approach your sleep routine and overall health. Here's why ShutEye stands out: 📊 Personalized Sleep Insights: Dive into comprehensive sleep tracking that goes beyond just monitoring your sleep patterns, quality, and duration. ShutEye provides a personalized sleep diary, allowing you to track your sleep journey daily. Understand your unique sleep needs with detailed insights, enabling you to identify trends and make informed decisions for better sleep quality. Find out all the features available in ShutEye: • Sleep Diary • Sleep Score • Sleep Trends Analysis • Sleep Recommendations • Sleep Environment Monitoring • Sleep Goals • Soundscapes and Ambient Noise • Relaxation and Meditation • White Noise Generator • Sleep Stories • Dream Interpretation • Sleep Challenges and Achievements • Community and Support • Sleep Health Education Join 8 million users worldwide and upgrade your sleep routine with ShutEye. 📧Feedback Center: https://shuteye.zendesk.com.
Contact info
9 Straits View, West Tower, Marina One, 018937, Singapore, Singapore
- info@shuteye.ai
- shuteye.ai
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This app is a scam!!! Don't waste your money!!!
This app doesn't work at all!!! Last night I had a decent night sleep however the app told me that I slept 26 minutes. It does this all the time!! Save your $60 for an app that actually works!!
I didn't even create an account
I didn't even create an account, and got charged the yearly subscription fee after downloading the app. I didn't agree to sign up, nor pay. They then try to automatically continue annual subscription fees. Avoid at all costs!
Absolute load of rubbish.
Absolute load of rubbish.. the app told me I was awake from 3 till 6 am and then proceeded to record me snoring through those hours.. This happened every night.. Do not waste your money on this app..
Went for the 7 day free trial then…
Went for the 7 day free trial then realised it wasn’t for me however they charged me £59.99 in the first 48 hours and the app is rubbish
DO NOT DOWNLOAD THE APP
Misleading Subscription Practices – Be Careful!
want to warn others about my experience with ChatEye. I initially signed up for what was clearly labeled as a seven-day free trial. However, the platform automatically switched me to an annual subscription and charged me 69,99 euros without respecting the trial period I had chosen.
I feel this is a deceptive practice and not what I agreed to. Despite reaching out for a refund, I have not been able to recover my money. I want to share this so that others are aware and can avoid falling into the same trap.
Just don’t download
Just don’t download. They’ll charge you within “free trial period” before you cancel, for me it was for an expensive yearly subscription. Poor sleep score nights are nights I have good sleep, nights I have poor sleep (including literally very consciously awake for hours at a time with Apple Watch on) record as perfect night sleep.
Just don’t do it. It’s a scam. I even gave it a year go following being ripped off and charged before ending of trial period.
Completely dissatisfied with Shut eye for…
Completely dissatisfied with Shut Eye for not giving me a refund via Apple for a subscription that I never had!!! Terrible application and customer service,there is none, never used this app and was charged 59.99 for a subscription that I never had, Shut eye is the worse, do not have anything to do with it or you will be charged. Never used it and they still managed to charged me, cannot get a hold of them because they don’t have a number!!!D NOT USE THIS if you don’t want to get ripped off
Scam
Scam! They advertise 7-day trial, but charge you immediately and ignore requests for a refund.
The company is a scam it is not a free…
The company is a scam it is not a free trial. Do not download. You will be billed and it is not worth it.
It did not record my sleep properly
It did not record my sleep properly. They should have given a free trial. A total waste of a months subscription fee.
Moaning in sleep treated as SNORING
On the recording you clearly hear me moaning/mumbling and they called it snoring! Then says I am pausing in my sleep for up to 30 seconds. How do I know that's legit if the snoring is off base.
I have been trying to find when my…
I have been trying to find when my subscription ends so I could cancel. There is no way to find this info. I got no notice that the subscription was up for renewal until after they charged me. I cancelled my subscription but the won't cancel for a full year. Bad app!
I signed up for the 7 day free trial…
I signed up for the 7 day free trial and cancelled jt after 3 days and deleted the app but they have just taken 54.99 from my account. I have got in touch with PayPal and they are investigating. Scam !!!!
I used it for one night on the free 7…
I used it for one night on the free 7 day trial and didn’t feel it did what it was meant to
Then $49-99 was deducted from my account before the 7 day free trial was up
Have emailed them 3 times. No respite and no refund. What can I do now??
SCAM! 1 year with a 7 day free trial....
1 year with a 7 day free trial....
After 1 day (1 day of the free trail) I deleted the the subscription, (did not work for me, because my of old phone could and bad microphone) BUT they will still charge for a full year! Where is the free trial?
Hope this review will help me get my money back.
SCAM SCAM SCAM!!!
This is a BIG scam. Not accurate at all. Was awake most of the night tossing and turning and it gave me excellent sleep "keep up the good work!" I signed up for the 7 day free trial and they charged me $59.99 for a year subscription. Have been trying to get a refund but have gotten no where so far. Will continue to post negative reviews until they return my $59.99. Shame on them!
Impossible number of REM sleep Numbers
first says the my sleep cycle are good but only said I had 47 minutes of REM sleep in 4 day when 1.5 to 2 hrs a night is average so that shouldn't be a good sleep cycle if a person had that little amount of REM sleep in a 4 day period they would be suffering from the effect of too little REM sleep I think the app is just a tool to trick people into buying more cpap machines
Bogus data
Bogus data. Will lie awake listening to a 90 minute story and the app says I fell asleep in 13 minutes. will get up to pee 2 - 3 times ... and speak to the phone "I am awake at 1:23 " and the app has me in a sound sleep. I do find the story's and music helpful

Reply from ShutEye
Charging without a subscription
Charging without a subscription, do not download this app.
Apart from the fact that this app is useless it charges you for a subscription even if it is inactive. This is a total scam do not download

Reply from ShutEye
Offered a 7 day free trial but then…
Offered a 7 day free trial but then blocked all functionality by asking me to
Skip The 7 day trial and including more expensive options. Complete waste of time.
Avoid avoid avoid.

Reply from ShutEye
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