Shuttercraft - Bedford Reviews 99

TrustScore 5 out of 5

4.9

Brickhill Drive, MK41 7PH Bedford, England, GB


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Rated 5 out of 5 stars

We are very pleased with the shutters fitted by Ben. The shutters are super and have made a real difference in our rooms. They arrived within the time that Ben had stipulated and were installed ef... See more

Company replied

Rated 5 out of 5 stars

We recently had 9 shutters fitted throughout our home by Shuttercraft and couldn’t be happier with the experience. From the initial quotation through to measuring, ordering, fitting, and afte... See more

Company replied

Rated 5 out of 5 stars

From the get go Ben was professional, friendly and honest. The Shutters and blinds arrived within the time quoted and were installed in a few hours. I must say I was really impressed with the qu... See more

Company replied

Rated 5 out of 5 stars

Out of all the sales representatives we have dealt with, Ben stands out as the most genuine and approachable. There was no sales pitch, gimmicky discount offers, or pressure to buy. He was professiona... See more

Company replied


Company details

  1. #5 of 39 best companies in Window treatment store

About Shuttercraft - Bedford

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
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Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Brickhill Drive, MK41 7PH, Bedford, England, United Kingdom

  • 01234 731 146

4.9

Excellent

TrustScore 5 out of 5

99 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Quality shutters at a great price

We recently had 9 shutters fitted throughout our home by Shuttercraft and couldn’t be happier with the experience.

From the initial quotation through to measuring, ordering, fitting, and aftercare, the communication was outstanding at every stage. Ben kept us fully informed throughout the process, and any questions we had were answered promptly and professionally.

The shutters themselves are excellent quality and have transformed the look of our home. The fitting was completed to a very high standard, with great attention to detail and minimal disruption.

What impressed us most was the combination of quality, service, and value for money. The price was very competitive compared to other quotes we received, yet there was no compromise on product quality or customer service.

We would highly recommend Shuttercraft to anyone considering shutters and would not hesitate to use them again in the future.

4 June 2026
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you were pleased with both the quality of your shutters and the service you received throughout the process.

Providing excellent craftsmanship and value for money is extremely important to us, so it's great to know that your experience reflected this. We will be sure to pass your kind comments on to the team.

Thank you for your recommendation and choosing us for your home improvement project. We hope you enjoy your shutters for many years to come!

Rated 5 out of 5 stars

What a difference the shutters make in our room

We are very pleased with the shutters fitted by Ben. The shutters are super and have made a real difference in our rooms.
They arrived within the time that Ben had stipulated and were installed efficiently in a few hours.
We had blackout blinds fitted with them too and were very impressed with the effect of these.
As well as being a quality product, Ben himself was a pleasure to deal with as he was knowledgeable, didn't give us the sales pitch and clearly explained everything. We would recommend Shuttercraft Bedford.

13 April 2026
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your lovely review! We’re so pleased to hear how happy you are with your new shutters and blackout blinds, and that they’ve made such a difference to your rooms. It’s great to know everything was delivered and installed smoothly, and that you felt well informed throughout the process. Your recommendation really means a lot to us, thank you again for your support!

Rated 5 out of 5 stars

Love my Shutters!

From the get go Ben was professional, friendly and honest.
The Shutters and blinds arrived within the time quoted and were installed in a few hours. I must say I was really impressed with the quality of all the products.
If you want to brighten up tired windows inside - and outside looking in - then I would highly recommend Shuttercraft Bedford.
I love them! Thanks Ben

7 April 2026
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for your kind words! We’re delighted to hear you had such a positive experience from start to finish. It’s great to know you’re happy with both the quality of the shutters and the installation process. Your recommendation means a lot to us, and we’re so pleased we could help transform your windows. Thanks again for your support!

Rated 5 out of 5 stars

Delighted

Excellent service and attention to detail. We are delighted with our shutters. Highly recommended.

3 April 2026
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your wonderful feedback. We're delighted to hear you're so pleased with your shutters and the service you received. Your recommendation is greatly appreciated.

Rated 5 out of 5 stars

Great service from Ben

Great service from Ben @Bedford. We felt well supported during the whole process from initial engagement, through to installation. Shutters look great and standard of work is excellent. Thank you Ben.

14 February 2026
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your kind review. We’re really pleased to hear you felt well supported throughout the whole process and that you’re happy with the shutters and installation. We truly appreciate your feedback.

Kind regards
Ben

Rated 5 out of 5 stars

Great Quality and Service

We had a great experience since the beginning. Ben was very attentive and helped us choose the best shutter option for our home. The installation was quick and neat. We love our shutters and blackouts(built in the same frame). We definitely recommend Shuttercraft Bedford!

16 February 2026
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for the lovely review! We’re so pleased you had a great experience from the start and that we could help you find the perfect shutters for your home. We really appreciate the recommendation and enjoy your new shutters!

Rated 5 out of 5 stars

Top class service and products.

Top class service and products.

From initial enquiry to installation. Everything was handled in a timely and profesional manner.

All product and price options were clearly explained. Quotation and meaurements quick and installation straightforward. Ben made sure everything was explained to me about maintenance going forward, leaving the installation room clean and tidy and removing all packaging. I would have no hesitation in recommending this company to others. 5 stars .

6 January 2026
Unprompted review
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Reply from Shuttercraft - Bedford

Thanks for the lovely review Ian! We’re really pleased you were happy with the service from start to finish and that we took great care during the installation. Thanks so much for the recommendation, it really means a lot to us!

Rated 5 out of 5 stars

Our park home has been transformed

Our park home has been transformed with top quality shutters.
Ben made an excellent job of fitting the shutters which are first class.

11 November 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for your kind words! We’re delighted to hear that you’re thrilled with your new shutters and how they’ve transformed your park home. It’s wonderful to know you’re enjoying the quality and finish.

Rated 5 out of 5 stars

Excellent communication, quality and fitting.

Very pleased with the quality of the shutters and service from Ben. They were on time and there was good communication throughout the process. The most important factor in my recommendation is the fitting which makes all the difference in an older property.

27 October 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your fantastic feedback! We’re so glad to hear you’re pleased with the quality of your shutters and the service you received. We truly appreciate your recommendation!

Rated 5 out of 5 stars

We had suttercraft do our blinds Ben…

We had suttercraft do our blinds Ben was very professional and very knowledgeable .
Came on time and did a fantastic fitting nothing was a problem .
I highly recommend Ben have also passed his contacts to friends and family.

1 August 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for your kind words! I’m glad you’re happy with your blinds and the fitting. It means a lot that you’ve recommended me to friends and family!

Best regards,
Ben

Rated 5 out of 5 stars

Choose Ben at Shuttercraft

After comparing quotes, we chose Ben for our shutters because he was knowledgeable, reassuring, and not pushy. He handled everything himself, installing shutters on all 27 windows in our 4-bedroom home, including two French windows. The results look fantastic and really open up the space. Ben’s pricing is reasonable, he offers a guarantee, and we highly recommend him.

30 September 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for the amazing review Jayne! I’m delighted you’re pleased with the shutters and the overall service. It was a real pleasure to work with you from start to finish. Enjoy your new shutters!

Rated 5 out of 5 stars

Great service, great shutters

Would highly recommend. Ben was friendly and professional. Communicated well throughout, apologising and advising of a delay outside of his control.
The shutters look fantastic and were competently and efficiently installed by Ben. Very happy, thank you!

6 October 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Hi Harrison,

Thank you so much for your kind words! I’m really pleased you’re happy with your shutters and the installation. It was a pleasure working with you.

Kind regards,
Ben

Rated 5 out of 5 stars

Brilliant service all round

Really happy with our new shutters Ben is very friendly, helpful and happy to give advice if needed. Customer service was excellent from start to finish. We can't fault the workmanship and would definitely recommend. Thank you Ben

24 September 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for your kind words. I’m really pleased to hear you’re happy with your shutters and the service you received from start to finish. We truly appreciate your recommendation and enjoy your new shutters!

Rated 5 out of 5 stars

Really delighted

Really delighted with my new shutters. Ben was great to work with, he was very accommodating to my timescale and other trades in the house. Ben worked in a very limited space to fit the shutters! I really appreciated his patience!

27 August 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Hi, thank you for your lovely review. It was a pleasure helping you find a solution for your home. I'm glad you love your shutters!

Rated 5 out of 5 stars

Very professional

Ben was very professional from beginning to the end. His workmanship was fantastic and so tidy and respectful of our property.
We are really pleased with our shutters and certainly keeps the heat out. Hopefully in the winter keeps the heat in and the cold out.

The only thing we wished is that the blackout blinds pulled up rather than down. The reason we say this is because we like to have the little window open but cannot feel a breeze once the blinds are down, if they went up we can pull it part up and have a nice breeze coming in.

Not a fault with Ben as he does not design them. Just a little feedback.

Would definitely recommend Ben to others.

27 May 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you, Niki, for your feedback. Your comments about the blackout blinds are really helpful, and we truly appreciate you taking the time to share your thoughts. Thank you again for your recommendation and kind words!

Rated 5 out of 5 stars

Ben was terrific a great help..

Ben was a great help ,and I am in love with our shutters they have changed the whole look of the house inside and out .He did a great job in fitting them and made the whole process painless .Plus they have helped to keep the heat from the windows down on hot days.Both my husband and I our over the moon best choice to go with and many thanks :-)

27 July 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much Derrick for your wonderful feedback. We’re thrilled to hear how much you love your shutters and the difference they’ve made to your home, both in style and comfort. We really appreciate you choosing us!

Rated 5 out of 5 stars

fitted on time and professionally

fitted on time and professionally. Really made a big difference to the kitchen and bathroom. Very pleased

17 July 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your feedback. We’re delighted to hear your shutters were fitted on time and that you’re so pleased with the difference they’ve made to your kitchen and bathroom. It’s wonderful to know you’re enjoying the results!

Rated 5 out of 5 stars

Fantastic customer service from start to finish…

Fantastic customer service from start to finish.
Would highly recommend.

25 August 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your lovely feedback! We’re so pleased to hear you had such a positive experience from start to finish, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Love the look…

My son had used Ben and recommended him. Ben was very professional and there was no pressure to buy. The finish is excellent and Ben was efficient and tidy. I initially had all the front windows done and then later got the back bedroom windows done. Love the look.

21 February 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much Tricia for your kind words and for choosing us following your son’s recommendation. We’re delighted to hear how pleased you are with your shutters and the finish!

Rated 5 out of 5 stars

Out of all the sales representatives we…

Out of all the sales representatives we have dealt with, Ben stands out as the most genuine and approachable. There was no sales pitch, gimmicky discount offers, or pressure to buy. He was professional, knowledgeable, and took the time to explain everything clearly. The shutters are fantastic and have truly made a difference in our home. We were so impressed with both the shutters and Ben's service that we invited him back to place another order!

18 July 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your wonderful feedback Debbie! We’re so pleased to hear how happy you are with both your shutters and the service provided. We’re delighted you’ve chosen to order again, that’s the best compliment we could receive!

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