Excellent service from start to finish, Martin was extremely professional and friendly, the shutters look stunning, we are 100% happy with our lovely new shutters.
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Excellent service from start to finish, Martin was extremely professional and friendly, the shutters look stunning, we are 100% happy with our lovely new shutters.
Company replied
What an amazing experience! From coming out to quote to installation the process has been smooth and friendly. Martyn and Liz are fantastic and answer all questions with kindness and understanding.... See more
Company replied
Absolutely in love with my shutters. Martin was professional, experienced and able to advise us appropriately on the style and type of shutters we needed, rather than just taking an order. There was... See more
Company replied
Shutter craft have been incredible to deal with. From their first visit to installation they were faultless. Martin took the time to talk me the product ranges, prices, wait times and everything i... See more
Company replied
Written by the company
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Newdown Farm, SO21 3BT, Micheldever, England, United Kingdom
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Excellent service from start to finish, Martin was extremely professional and friendly, the shutters look stunning, we are 100% happy with our lovely new shutters.

Reply from Shuttercraft - Hastings
What an amazing experience!
From coming out to quote to installation the process has been smooth and friendly. Martyn and Liz are fantastic and answer all questions with kindness and understanding. I found both Martyn and Liz were able to work around my circumstances and find solutions with ease.
Thank you so much - they look wonderful!!!

Reply from Shuttercraft - Hastings
I am delighted with my blinds.
The whole process was completed with ease and professionalism
Great service- I would definitely recommend Shuttercraft to others.

Reply from Shuttercraft - Hastings
Absolutely in love with my shutters. Martin was professional, experienced and able to advise us appropriately on the style and type of shutters we needed, rather than just taking an order. There was about a 12 week wait for the shutters to be made so bear that in mind, but installation was quickly arranged and completed over two days. All rubbish was cleared. I would definitely use Shuttercraft Hastings again.

Reply from Shuttercraft - Hastings
From start to finish this was a faultless service. Communication was excellent and most importantly the finished job was superb. Would highly recommend these guys. Thank you.

Reply from Shuttercraft - Hastings
Excellent service, prompt and friendly. Quality of shutters is fantastic they have totally transformed our home - giving privacy, insulation and style. 100% recommend.

Reply from Shuttercraft - Hastings
Fantastic service from start to finish from Martyn and Liz. Shutters look amazing and are of great quality. Highly reccomend.

Reply from Shuttercraft - Hastings
Excellent!! So happy with our new shutters and blinds!
From the first enquiry to installation, Martin and Liz have been so helpful and professional.
Would definitely recommend.

Reply from Shuttercraft - Hastings
Excellent product and attention to detail
Would definitely recommend

Reply from Shuttercraft - Hastings
So pleased I chose Shuttercraft to install my shutters. Liz was very helpful from my first enquiry and supplied a quote the same day that Martyn attended to undertake the initial survey. Various options were explained with no hard sell and Martyn spent a long time measuring up so an accurate quote could be supplied with no second visit necessary. Shutters arrived when Liz said they would and I was very pleased with Martyn’s professional and meticulous workmanship. Work undertaken to a very high standard and I would not hesitate to recommend them.

Reply from Shuttercraft - Hastings
Shutter craft have been incredible to deal with. From their first visit to installation they were faultless.
Martin took the time to talk me the product ranges, prices, wait times and everything in between.
And the products themselves (I went for blinds throughout) are outstanding. The finish and the quality are second to none.
They are better than what ever you can find on the high street.
Thanks Liz and Martin

Reply from Shuttercraft - Hastings
We were so impressed with Martins work he was very clean working and the fitting is fantastic. Martins wife Liz very helpful when I phoned her to ask a question a good team. Thank you so much

Reply from Shuttercraft - Hastings
From the first enquiry to installation, Martin and Liz could not have been more helpful and professional.
The advice over style and colour to installation. And on the day of installation, Martin was extremely tidy and meticulous in the fitting.
The quality of the blinds is excellent.

Reply from Shuttercraft - Hastings
Liz and Martyn were wonderful. We are loving our new blinds and shutters. No nonsense, honest and helpful. In addition they were great value for money beating their competitors.

Reply from Shuttercraft - Hastings
Shuttercraft are extremely professional, friendly and customer focussed. The attention to detail in the survey and install was very impressive and I would highly recommend them.
Fantastic shutters,great quality and not over priced. They came within the timeframe we agreed and Martyn who quoted and fitted is a great guy and cleans up after himself. Highly recommend
I am very pleased with the quality of the product and the excellent installation.
Martin took his time to make sure it was a perfect fit.
Top marks all round and I'll be using them again
Martin and his wife were a joy to work to work with and I am totally delighted with the result.
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