Shuttercraft - Henley Reviews 52

TrustScore 5 out of 5

4.8

Chiltern House, 45 Station Rd, RG9 1AT Henley-on-Thames, Oxfordshire, GB


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Rated 5 out of 5 stars

From measurement to installation, the process couldn't have been managed more professionally. Ours was quite a large job - shutters in four rooms - and Giles worked tirelessly and cheerfully to fin... See more

Company replied

Rated 5 out of 5 stars

So happy with our shutters! Giles was great he wasn’t pushy at all and we were happy with the price so went ahead and the twelve week wait for installation gave us time to decorate. They arrived pra... See more

Company replied

Rated 5 out of 5 stars

We are so pleased with our shutters! Giles was friendly and efficient, as well as the best price out of all our quotes. It was a really easy process and no sales pressure. Would not hesitate to recomm... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Shuttercraft enough for the supply and installation of our Shutters. Jim from his initial sales visit to yesterday’s installation was thoroughly professional in all that he did. He too... See more

Company replied


Company details

  1. #4 of 38 best companies in Window treatment store

About Shuttercraft - Henley

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Chiltern House, 45 Station Rd, RG9 1AT, Henley-on-Thames, Oxfordshire, United Kingdom

  • 01491 529 810

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Flawless process

From measurement to installation, the process couldn't have been managed more professionally. Ours was quite a large job - shutters in four rooms - and Giles worked tirelessly and cheerfully to finish the whole installation in one day. We're delighted with the quality of the fittings and would recommend Shuttercraft Henley without reservation.

28 January 2025
Unprompted review
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Reply from Shuttercraft - Henley

Dear Catherine, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

So pleased with our shutters!

We are so pleased with our shutters! Giles was friendly and efficient, as well as the best price out of all our quotes. It was a really easy process and no sales pressure. Would not hesitate to recommend Shuttercraft, thank you Giles!

16 December 2024
Unprompted review
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Reply from Shuttercraft - Henley

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

So happy with our shutters

So happy with our shutters! Giles was great he wasn’t pushy at all and we were happy with the price so went ahead and the twelve week wait for installation gave us time to decorate. They arrived practically 12 weeks to the day and were fitted with minimal fuss. Giles took into consideration my specific requests and the end result is just what we hoped for. Can’t recommend enough.

18 September 2024
Unprompted review
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Reply from Shuttercraft - Henley

Dear Carol, our staff always enjoy reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Giles was very helpful from the…

Giles was very helpful from the beginning, not pushy and very approachable. On installing the shutters he was very tidy and thorough. We are delighted with the results.

16 September 2024
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Reply from Shuttercraft - Henley

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Top Class Service and Quality.

I cannot praise Shuttercraft enough for the supply and installation of our Shutters. Jim from his initial sales visit to yesterday’s installation was thoroughly professional in all that he did. He took time to explain what was required to install the blinds and assured us that he would be on hand for any questions we had to ask. This is the third set of Shutters we have and I would say the quality of the Shuttercraft blinds is superior to the other two. I have no hesitation in recommending Jim and Shuttercraft to you.

1 July 2024
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Reply from Shuttercraft - Henley

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us, with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Lovely shutters at a great price, with excellent service

Giles installed shutters in my living room this week. He was polite, tidy and efficient. The shutters look great (and so much more practical) and I am a very happy customer too. Quality shutters at a price I was happy to pay.

10 July 2023
Unprompted review
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Reply from Shuttercraft - Henley

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Thoroughly Impressed 👍🏻

We have been really impressed by Shuttercraft and the beautiful blinds that we have had installed. Giles was a pleasure to work with. He was helpful and friendly and the installation was quick, clean and completed to an excellent level of quality.

Our experience was exemplary from start to finish and I would not hesitate to recommend! Thanks Giles.

6 June 2023
Unprompted review
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Reply from Shuttercraft - Henley

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Great experience with Shuttercraft.

Great experience with Shuttercraft. Really professional service provided. The shutters are incredible. They are so well made and have changed the whole room. We plan to have these shutters in every room now and have placed another order! Thank you so so much.

22 May 2023
Unprompted review
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Reply from Shuttercraft - Henley

Dear Tricia, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

Rated 5 out of 5 stars

Shuttercraft Henley SimplyThe Best.

I cannot praise Giles and Shuttercraft Henley highly enough. From Giles first visit to measure up to then installing our shutters everything was great.
The quality of the shutters is to the highest standard as is Giles workmanship when installing. Thank you Giles we are so pleased with the finished result.

26 April 2023
Unprompted review
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Reply from Shuttercraft - Henley

Dear Margaret, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Amazing service from start to finish…

Amazing service from start to finish from Giles.
Great guidance as to what to go for in terms of style, fit and finish etc.

The shutters look amazing and make a whole world of difference.

Highly recommend Shuttercraft and would definitely use again.

Thank you for everything.

24 March 2023
Unprompted review
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Reply from Shuttercraft - Henley

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Great service

Great service, very happy with our new shutters thank you

14 December 2022
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Reply from Shuttercraft - Henley

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Excellent work from Giles

Excellent work from Giles, very very pleased, the shutters look stunning.

11 August 2022
Unprompted review
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Reply from Shuttercraft - Henley

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Lovely Shutters

Although there was 15 week lead time when we ordered, it was worth the wait. The shutters look fab and exactly what we wanted. Everyone compliments on them!

27 July 2022
Unprompted review
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Reply from Shuttercraft - Henley

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Excellent service

An excellent, reliable service from Shuttercraft. Very pleased with the shutters and the fitting by Giles. I would highly recommend this company.

6 July 2022
Unprompted review
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Reply from Shuttercraft - Henley

Dear Gabrielle, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent.

Excellent work by Giles, again. I’ve now had four shutters and one roller blind fitted by Giles from Shuttercraft. All work done to the highest standard. In my previous house I had six shutters fitted from another branch of the company and again I was very pleased with the result.

23 June 2022
Unprompted review
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Reply from Shuttercraft - Henley

Dear Francis, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

Rated 5 out of 5 stars

Excellent Quality and service

No doubt they provide excellent service and quality. We have approached and placed an order with them about an year back. Giles was their representative who was in touch with us from the start to end and he has been excellent and provided all the necessary info and made sure it was all smooth. Happy with their service and definitely recommend them

21 June 2022
Unprompted review
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Reply from Shuttercraft - Henley

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Fantastic service, experiance and outcome

Giles provided excellent service end-to-end. Great advice/help making the right shutter choice for the look, utility and style we wanted to acheive; profesionally fitted; very efficient/tidy install and always arrived exactly as arranged. Highly recommend. We had quotes from all the main suppliers. Going with Shuttercraft was certainly the right choice and, per their many reviews, my experience adds another 5 Star review as we are delighted with the service and outcome.

5 June 2022
Unprompted review
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Reply from Shuttercraft - Henley

Dear Andrew, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Giles arrived on time and was very…

Giles arrived on time and was very efficient in taking measurements of my windows for some plantation blinds. He provided samples of various blinds and colours which helped enormously in making the right selection for my house. Temporary blinds were installed for the manufacturing period and when the blinds arrived they were installed cleanly and professionally and all packaging removed from my property. I thoroughly recommend Giles and Shuttercraft Henley.

18 May 2022
Unprompted review
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Reply from Shuttercraft - Henley

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Giles did a brilliant Job

Giles did a brilliant Job. My shutters look fab ! He is very professional, quick and efficient and very neat and tidy. I would definitely highly recommend. Thank you !

11 May 2022
Unprompted review
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Reply from Shuttercraft - Henley

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Great looking shutters!

Great looking shutters! Really good quality, reasonably priced. Friendly and helpful sales person. Shutters were delivered in good time and installation was quick and smooth. I will definitely recommend them to my friends and family.

17 March 2022
Unprompted review
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Reply from Shuttercraft - Henley

Dear Elena, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again

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