Shutterly Fabulous® Reviews 4,347

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, often highlighting their ability to provide excellent advice and meticulous work during both the measurement and installation processes. People are very satisfied with the quality of the products, describing the shutters as amazing, fabulous, and well-constructed, significantly enhancing the appearance of their homes. The overall service is frequently described as excellent, efficient, and seamless, with many consumers appreciating the smooth user experience from initial inquiry to final fitting. However, some people were dissatisfied with the service, citing issues like long waiting times for products and a general lack of communication. A few other people also felt that the aftercare service was poor, and in some instances, customers reported receiving damaged products or experiencing delays in locating their orders.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

People report positive experiences with service. Customers frequently praise the professionalism and... See more

Product

Users describe positive interactions with product. Customers are delighted with the quality and appearance of... See more

Quality

Consumers find quality to be positive. Many reviewers praise the exceptional quality and craftsmanship of the... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe their overall experience as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish a great experience and even better with the Blue light discount . They look amazing , much better than I envisaged I have a large window , now have many options as I got the... See more

Rated 5 out of 5 stars

Fast , efficient booking service . Chap who came to measure up was fantastic . Didn’t rush me to choose my shutters and explained everything clearly, can’t praise Shutterly fabulous enough and can’t w... See more

Company replied

Rated 5 out of 5 stars

Love the shutters but had to wait quite a long time for them. I think they are made in China (wooden ones) I do recommend you check the lead time properly before paying the ‘quicker’ delivery fee as I... See more

Rated 5 out of 5 stars

I visited John Lewis to book an appointment, this was done within 30 minutes with a Saturday appointment. Greg the consultant was going to be late however we received a phone call to let us know... See more

Company replied


Company details

  1. #4 of 39 best companies in Window treatment store

About Shutterly Fabulous®

Written by the company

As the UK's original shutter experts, we don't just sell shutters; we transform spaces with flair and precision. Since 2002, we've been setting the standard for shutters, with a reputation built on quality, outstanding service, and fabulous value.

From day one, our mission has been simple: to offer expert design advice, a seamless measure-and-install service, and care that goes beyond the final fit. That passion hasn't changed, we've just grown to bring fabulous nationwide.

With a network of local shutter specialists across the UK, we're always close by and ready to help you find the perfect fit for your home. Because when it comes to shutters, no one does it quite like Shutterly Fabulous.

We'll never be out-styled, or out-priced

Written by the company

From us, you can expect passion, precision, and our famous Price Beat Promise. Shop with confidence knowing we won't be beaten on price, because if you find you could have bought your shutters cheaper, right up until installation, we'll refund the difference (and a little extra too!)

10-Year Guarantee

Because when we say Fabulous, we mean it, and guarantee it.

We understand that choosing shutters is a big investment, so we've made it simple to feel confident in your decision. From the moment your shutters are installed, they're protected for an industry leading 10-years.

You'll receive cover for structural integrity, warping, and any significant paint or stain discoloration, because we believe Fabulous should never fade.

Contact info

Promotion box for Shutterly Fabulous®

Shutters Fitted in As Little as 2 Weeks

plus 25% off every order

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Reshad was amazing

Reshad came over to measure up, quote then fit our shutters and we couldn’t have been happier with his work. He was also amazing with our 2 year old son who was very interested in the whole process. Reshad worked tidily, was punctual and produced amazing results.
Thank you so much. Would 100% recommend.

29 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

What a lovely review to read, thank you Ellie. It’s great to hear Reshad took good care of you and your little one too.Thanks again for the recommendation, it means a lot.

Rated 5 out of 5 stars

Excellent work

Shutters were fitted by Lee McGunness,excellent service,very polite and friendly

5 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

We’ll be sure to pass your kind words on to Lee, he’ll be really pleased to hear this.

Rated 5 out of 5 stars

The process was easy from start to…

The process was easy from start to finish. Mike did a great price and a great job, highly recommended.

4 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

Thank you for sharing your feedback. We’re really pleased everything felt straightforward and that you’re happy with both the service and the result.

Rated 5 out of 5 stars

10/10!

We had Sergej come and measure up for our shutters, and then install. Couldn't be more pleased with both the service and how they look.

He was so helpful on the initial day when he came to measure and walk us through the different options, making recommendations.

Also, 10 year guarantee is unheard of these days!

10/10! Would definitely recommend!

5 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

Love this, thank you for taking the time to share it. Sounds like Sergej really helped you get everything just right from the measuring visit through to installation, which is exactly what we like to hear. Even better that you’re so happy with how the shutters look in your home.

Rated 5 out of 5 stars

Excellent workmanship by Lee McGuinness…

Excellent workmanship by Lee McGuinness very professional I highly recommend him to fit your shutters AAAAA

5 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

That’s really kind of you to say, thank you. We’re so pleased Lee looked after you so well and delivered such a high standard of work. We’ll make sure he sees this, it’ll mean a lot to him.

Rated 5 out of 5 stars

Shutterly Fabulous experience!

I had shutters fitted today by Shutterly Fabulous, and I couldn’t be happier with the result. Kevin, who initially came out to meet me and measure up, also carried out the installation, which made the whole experience feel very seamless and personal.

From the moment I met him, I knew he was the right person for the job—he immediately gave me confidence. He was absolutely fantastic throughout: professional, polite, and clearly highly skilled at what he does.

He took great care with the fitting, worked efficiently, and left everything neat and tidy. The shutters look beautiful and have completely transformed the rooms.

I would highly recommend Shutterly Fabulous, especially if you’re lucky enough to have Kevin looking after your installation.

4 May 2026
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Reply from Shutterly Fabulous®

It sounds like Kevin really made the whole experience feel easy and reassuring for you, especially being there from the initial visit right through to installation. That kind of continuity can make such a difference, so it’s great to hear it felt seamless and personal.

Rated 5 out of 5 stars

Really good quality at affordable…

Really good quality at affordable price, have used before and the quality and service was really good,and they told you at the point of ordering and delivery, were some companies tell you there half price but half price of what as don’t tell you until you order. If you’re looking for shutters I would recommend this company 100% from the first meeting to the fitting highly recommended

2 May 2026
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Reply from Shutterly Fabulous®

Really glad to hear you’ve come back to us and had the same positive experience again, that says a lot.

It’s great that everything felt clear and upfront from the start too, especially around pricing and timings. We really focus on keeping things straightforward so you know exactly what to expect.

Rated 4 out of 5 stars

Personable person

The person from Shutterly who came to commence the process was fantastic in his explanation of what could be done, made our decision easy. He returned to fit the shutters and his engagement, workmanship was second to none. Perfect job. If you get the chance ask for Nevil, strongly recommend.

4 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

That’s really great to hear, especially that the initial visit made things feel straightforward and helped you feel confident in your decision. Even better that the fitting lived up to that first impression. We'll make sure Nevil hears your fabulous feedback.

Rated 5 out of 5 stars

Excellent service and quality

From the online estimator to the appointment booking to the fitter coming round to measure and advise on shutter types, the service so far has been brilliant. I’ve been advised that it will take 12 week so that my expectations are set and I’m happy with everything so far.

1 May 2026
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Reply from Shutterly Fabulous®

Thank you, Melaine. We're really pleased to hear you’ve had such a smooth experience so far and that everything has felt clear and well managed from the start. That’s exactly how it should feel. We’ll make sure the team know your feedback.

Rated 5 out of 5 stars

What a great experience excellent…

What a great experience excellent customer service and fitting with Josh Glover.
The process was made so easy by reliable and trustworthy service through out.
Through ordering to fitting in so so please.
I would recommend.
Thank you.

4 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

We’ll be sure to pass your kind words on to Josh, he’ll be delighted to hear this. Thanks for the recommendation too, we really appreciate it.

Rated 5 out of 5 stars

A very positive experience all round

A very positive experience all round. Surveyor/fitter Bradley was very accommodating, knowledgeable and explained all the options, which simplified the process greatly. We were originally looking at one room to fit shutters, but finished ordering for the majority of the house. Looking forward to having them fitted soon.

25 April 2026
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Reply from Shutterly Fabulous®

This is such a fabulous review! We're so pleased that the process felt clear enough to turn a single room into most of the house! We’ll make sure Bradley hears your feedback, he’ll be really pleased.

Rated 5 out of 5 stars

Excellent service, great Shutters

Excellent service from Spencer. Great job - quick, efficient and tidy.

Good quality shutters, well fitted - just the job!

29 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

We’re really pleased you’re happy with the shutters and that Spencer delivered a quick, tidy, efficient service. We’ll make sure he sees your feedback.

Rated 5 out of 5 stars

Great service!

From the initial quote to the installation, Reshad Allymamod has been brilliant. We’ve had a great service and been really happy with the end result. I would definitely recommend.

30 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

We’re so pleased Reshad looked after you so well from quote through to installation, and even better that you’re happy with the finished result. We’ll make sure your feedback is passed on to him.

Rated 5 out of 5 stars

Never had shutters before so wasn’t…

Never had shutters before so wasn’t sure if they would be suitable for my kitchen. Arranged an appointment and Neil came out pretty much straight away. He explained everything really well and advised me on which shutters were best for me. Really friendly and not at all pushy, was very happy and am looking forward to having my new shutters fitted.

17 April 2026
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Reply from Shutterly Fabulous®

It’s lovely to hear that Neil was able to guide you through everything and help you feel confident about the right choice for your kitchen, especially as it was all new to you. We’ll make sure he sees your feedback.

Rated 5 out of 5 stars

Great service from Shutterly Fabulous

Great service from Shutterly Fabulous. We were given a window period for arrival by our fitter Daniel Frohlich, the day before and confirmation on the morning. The fitter arrived punctually and was super friendly and explained the process / time frame. A bay window and normal window were fitted with a walk round performed by Daniel after completion. The standard of the fitting was excellent and we are so happy with our shutters! Daniel couldn’t have been more helpful and told us if we had any questions after, we could reach out to him. Highly recommended Shutterly Fabulous and Daniel!

2 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

We're really glad to hear everything went so smoothly on the day and that Daniel kept you well informed throughout.

It’s great that you’re happy with the finish too, especially on a bay window, which can be a tricky one to get just right.

Rated 5 out of 5 stars

James Coneyworth is a credit to the…

James Coneyworth is a credit to the company. He was very knowledgeable and a pleasure to deal with when he came to do the survey for the new shutters.

28 April 2026
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Reply from Shutterly Fabulous®

We’re really pleased James made such a positive impression and helped you feel confident with everything during the survey. We’ll make sure he hears your feedback, he’ll really appreciate it.

Rated 4 out of 5 stars

Obi Very professional Att to detail

Obi Very professional Att to detail
Very personable but at the same time business like

15 April 2026
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Reply from Shutterly Fabulous®

We’re really pleased Obi made such a strong impression and struck that balance of being professional, detail-focused and easy to talk to.

Rated 5 out of 5 stars

Fabulous service from initial contact…

Fabulous service from initial contact to the visit to measure my windows

16 April 2026
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Reply from Shutterly Fabulous®

We really appreciate you sharing your feedback. It’s great to know the whole process felt smooth right from the first contact through to the measuring visit.

Rated 5 out of 5 stars

Fabulous

Had my shutters fitted yesterday by Colin, who also done the survey.
I am absolutely delighted with them.
Colin was excellent, very informative, arrived on time and done a lovely job.
So glad I went ahead with purchase.

1 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

This is great to hear! When the same person handles everything from survey through to fitting, it really helps keep things smooth. We’re really pleased you’re so happy with how it all turned out, and we’ll make sure Colin hears your feedback.

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