Great service from start to finish. No pushy sales, nice product at all price levels. Fitted shutters look amazing! Thanks to Bogden who fitted them was timely, curtious and cleared up leaving room... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bogdan was brilliant! Fast, efficient & a great finish. We couldn’t be happier. Michael made the sales process a breeze, as we did the job in 2 parts as it was 3 floors. Office hiccups could have been... See more
Company replied
At last the day l was waiting to have them fitted.. couldn’t be more than happy.. well worth the money too., from the time order was taken … every one was so helpful…from taking measures to explaining... See more
Company replied
Had my shutters fitted today by Bobi. Such an amazing job and very professional. Came on time and left no mess. Excellent service all round from company, from Start to Finish.
Company replied
Company details
About Shutters Factory
Written by the company
Shutters Factory is a family-run business dedicated to offering our customers high quality plantation shutters since 2010. We manufacture, sell and install made-to-measure shutters that not only enhance the beauty of your home but also offer practical benefits such as privacy, light control and insulation, making them a functional and stylish choice for your home.
Whether you're looking to add a touch of elegance to your living room, create a cosy atmosphere in your bedroom, or simply add a layer of insulation to your home, Shutters Factory has got you covered with shutters made from New Zealand Douglas Fir wood, Ash wood, or composite materials; and in all styles: full height, tier on tier, cafe style, tracked or special shapes.
Contact info
Kingston Business Centre, Fullers Way S, KT9 1DQ, Chessington, United Kingdom
- 0148 392 3825
- contact@shuttersfactory.co.uk
- shuttersfactory.co.uk
4.9
Excellent
808 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service and fitter Bogdan was…
Great service and fitter Bogdan was great
9 September 2026
Unprompted review
Reply from Shutters Factory
Thanks so much, Alex! We’re really pleased you were happy with the service and that Bogdan did such a great job with the fitting. We’ll make sure your feedback is passed on to him!
Reply from Shutters Factory
Thank you, Satnam! We’re delighted to hear you were happy with our service. We really appreciate you taking the time to share your feedback with u
Very quick response and visit
Very quick response and visit. Very happy with the service.
8 September 2026
Unprompted review
Reply from Shutters Factory
Hi Eva,
Thanks so much for your review. We’re really glad we could get back to you quickly and arrange a visit without keeping you waiting.
Lovely to hear you were happy with the service!
Best wishes,
The Shutters Factory Team
Had my shutters fitted today by Bobi
Had my shutters fitted today by Bobi.
Such an amazing job and very professional. Came on time and left no mess. Excellent service all round from company, from Start to Finish.
8 September 2026
Unprompted review
Reply from Shutters Factory
Hi,
Thanks for such lovely feedback! We’re really pleased to hear everything went smoothly from start to finish.It sounds like Bobi did a fantastic job, and we’ll make sure he sees your comments. Turning up on time, working professionally and leaving everything tidy is exactly the standard we expect from our team.
Enjoy your new shutters, and thanks again for choosing us!
Best wishes,
The Shutters Factory Team
Reply from Shutters Factory
Hi Afsin,
You’re very welcome! It was a pleasure to help, and we’re glad to have been part of your shutter project.
Thank you for taking the time to leave us a review – we really appreciate it.
Best wishes,
The Shutters Factory Team
Amazing quality and service
Bobi took his time and installed the shutters and made sure we were happy with the work throughout installation. The shutters are of good quality and complements the rooms
7 September 2026
Unprompted review
Reply from Shutters Factory
Hi Chantal,
So lovely to hear that your new shutters look right at home in your rooms! We’re especially pleased that Bobi took the time to involve you throughout the installation and make sure you were happy with everything along the way. We’ll be sure to pass your kind words on to him.
Thank you for choosing Shutters Factory – we hope you enjoy the finished look!
Best wishes,
The Shutters Factory Team
Smooth process all round
Smooth process all round. Installed very tidy and shutters look amazing! Very impressed and looking forwards to enjoying having the shutters now
7 September 2026
Unprompted review
Reply from Shutters Factory
Hi Emma,
This is great to hear! We’re so pleased the whole process was easy from beginning to end and, most importantly, that you love how your new shutters look. Thank you for the lovely feedback about the installation too. We hope you enjoy having your shutters just as much as you enjoyed seeing the finished result!
Best wishes,
The Shutters Factory Team
Reply from Shutters Factory
Hi Toyosi,
Thank you for the great feedback! We’re really happy to know you were impressed with the work carried out.It’s always rewarding for our team to see their work appreciated. Thanks for choosing Shutters Factory!
Best wishes,
The Shutters Factory Team
Excellent fitting
Excellent fitting, was completed with no issues and quick turnaround.
6 September 2026
Unprompted review
Reply from Shutters Factory
Hi Ravina,
Thank you for your feedback. We’re really pleased the fitting was completed quickly and without any issues. A smooth installation makes such a difference to the overall experience, so it’s great to know everything went exactly as it should.
Best wishes,
The Shutters Factory Team
Very friendly and shutters look great
Very friendly and shutters look great
4 September 2026
Unprompted review
Reply from Shutters Factory
Hi Lilliane,
Thank you for your lovely feedback! We’re so pleased you’re happy with how the shutters look and that our team made the experience a friendly one too.
We really appreciate you choosing Shutters Factory and hope you enjoy your new shutters.
Best wishes,
The Shutters Factory Team
Great job by Bogdan
3 September 2026
Unprompted review
Reply from Shutters Factory
Hi Sami,
Great to hear you were happy with Bogdan’s work! We’ll make sure your feedback is passed on to him – he’ll be pleased to know his work was appreciated.
Thanks for taking the time to leave us a review.
Best wishes,
The Shutters Factory Team
The service from Shutters Factory was…
The service from Shutters Factory was fantastic from start to finish. Bogdan our fitter was really helpful, explained the process and left the flat very tidy. I would recommend Shutters Factory to anyone looking for a quality product and great service!!
3 September 2026
Unprompted review
Reply from Shutters Factory
Hi Benedict,
Thanks so much for the recommendation! It’s lovely to hear that you had such a positive experience with us from the first step right through to the installation.
We’re glad Bogdan made everything easy, kept you informed and took good care of your home while fitting the shutters. We’ll definitely pass your kind words on to him.
Thanks again for choosing Shutters Factory – we really appreciate it!
Best wishes,
The Shutters Factory Team
My experience with Shutters Factory was excellent
My experience with Shutters Factory was very positive from start to finish. I received my shutters within the promised timeframe (in fact prior to) and all scheduling was managed professionally and efficiently. Everyone whom I dealt with at Shutters Factory from the measuring to the installation were helpful, friendly and professional. I am very happy with my shutters and highly recommend Shutters Factory.
6 August 2026
Unprompted review
Reply from Shutters Factory
Hi Tommy,
Thank you for such a thoughtful review. It’s great to know that everything came together smoothly and that we were even able to have your shutters ready ahead of the expected timeframe. We’re especially pleased that you felt well looked after by everyone you dealt with, from measuring through to installation. A well-organised process and a friendly, professional service are exactly what we want our customers to experience.
Best wishes,
The Shutters Factory Team
Arrived promptly
Arrived promptly, the fitting was really quick and smooth Everything looks great the fitter cleaned up. Would definitely recommend.
2 September 2026
Unprompted review
Reply from Shutters Factory
Hi Ian,
Thank you for the great review. We’re really pleased the fitting was quick, smooth and left you with a result you’re happy with. It’s also good to hear our fitter left everything clean and tidy afterwards. Thank you for recommending Shutters Factory – we really appreciate it.
Best wishes,
The Shutters Factory Team
Bogdan arrived promptly and did an…
Bogdan arrived prompyly and did an excellent job. Shutters fitted in under an hour.
The entire experience from beginning to end has been seamless, problem free and very professional. Very quick from initial contact to installation. Would highly recommend!
1 September 2026
Unprompted review
Reply from Shutters Factory
Hi Helen,
Thank you for such a lovely recommendation. We’re really pleased the whole experience felt easy and well organised, from your first contact with us right through to installation.It sounds like Bogdan had everything running like clockwork on the day! We’ll be sure to pass on your comments about his work.
Thanks again for choosing Shutters Factory and for sharing your experience with us.
Best wishes,
The Shutters Factory Team
Reply from Shutters Factory
Hi and thank you so much for the recommendation! We’re really happy to know you had such a positive experience with Shutters Factory. Your support and confidence in our service mean a lot to the whole team.
We really appreciate it!
Best wishes,
The Shutters Factory Team
Reply from Shutters Factory
Hi Feroza,
You’re very welcome! It’s lovely to know you were happy with the service you received.
Thank you for choosing Shutters Factory and for taking a moment to share your feedback with us.
Warm regards,
The Shutters Factory Team
I arrived on time
I arrived on time, I fitted the shutters very quickly and accurately. Very pleased with the work.Bogdan was able to complete the work before midday.
30 August 2026
Unprompted review
Reply from Shutters Factory
Hi Iqbal,
Thank you for your feedback! We’re pleased to hear Bogdan arrived promptly and had everything fitted quickly and accurately, with the job completed well ahead of schedule. We’ll make sure he knows you were happy with his work. Thanks again for choosing Shutters Factory!
Best wishes,
The Shutters Factory Team
Wonderful service!
28 August 2026
Unprompted review
Reply from Shutters Factory
Hi Sophie,
“Wonderful service” is exactly the impression we hope to leave with every customer, so it's lovely to see your feedback.
Thank you for putting your trust in Shutters Factory, it's genuinely appreciated.
Bogdan rectified all the snagging…
Bogdan rectified all the snagging issues identified was happy with the service.
28 August 2026
Unprompted review
Reply from Shutters Factory
Hi Miss Begum,
We're glad Bogdan was able to take care of the outstanding details and leave everything as it should be. Making sure a job is properly completed – including anything that needs attention afterwards – is an important part of the service we want to provide.
Thank you for sharing your experience with us.
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