The Shutter Supplier Reviews 24

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Shuttersup, Amazing!. This is my second lot of shutters from them, both experiences where excellent their arrived on time for the initial appointment, their where very professional, friendly and infor... See more

Rated 5 out of 5 stars

I found The Shutters Supplier incredibly user-friendly, and their customer service advisors are exceptionjally knowledge. Measuring was a bit of a hassle, but the savings compared to having someone el... See more

Rated 5 out of 5 stars

I can only speak to the ordering process at this point, but it has been excellent. Following the website's guidance made measuring a breeze. Ordering online was straightforward, and I really appreciat... See more

Rated 4 out of 5 stars

Although the ordering system seems user-friendly, you cannot expect everyone will know how to do it. I am not a techy person and was having a hard time navigating through the website. The customer ser... See more

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars

Shuttersup. Best experience every.

Shuttersup, Amazing!. This is my second lot of shutters from them, both experiences where excellent their arrived on time for the initial appointment, their where very professional, friendly and informative. Their talked me through everything and did all the measuring so I didn't have to worry. When the installation date came I was kept information as to who was coming and what time the technician would be arriving. Warren arrived on time got straight to work, he was very professional, friendly and informative. The shutters are BEAUTIFUL I will most definitely be using shutters up again, and will recommend them to all my family, friends and colleagues. Thank you Shutters up.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Very comprehensive advice on measuring

I've been really impressed with the thorough advice on measuring and the detailed order checking process. Everything has been incredibly efficient so far. Now, I'm eagerly awaiting the arrival of my shutters. Looking forward to seeing how they turn out!

3 July 2024
Rated 5 out of 5 stars

Amazing product and service!

I've been blown away by the product and service from The Shutter Supplier-it's truly amazing. They've been there every step of the way, from initial inquiries to after-service support, always willing to help whenever I've needed it. Their dedication to customer satisfaction is really impressive and makes me confident in recommending them to others.

20 July 2024
Rated 5 out of 5 stars

Fantastic company to deal with

The aftercare service was fantastic! There was a minor issue with my order, but the Customer Service team promptly addressed it and ensured I was completely satisfied. Highly recommended! Plus, the shutter looks great too! 👍

10 July 2024
Rated 5 out of 5 stars

Excellent customer service

The Shutters Supplier's customer service has never failed to impress. Recently, we encountered an issue with the shutters but it was handled swiftly and efficiently. Their commitment to resolving problems promptly reaffirmed why we continue to trust and recommend them wholeheartedly.

11 July 2024
Rated 5 out of 5 stars

User friendly website and value for money

I found The Shutters Supplier incredibly user-friendly, and their customer service advisors are exceptionjally knowledge. Measuring was a bit of a hassle, but the savings compared to having someone else do it are definitely worth it. Now, I'm eagerly waiting for them to arrive and hoping I can get some help with the fitting! Can't wait to see how they look!

15 July 2024
Rated 5 out of 5 stars

Really Good Customer Service

I had such a positive experience with their customer service! They were incredibly helpful in ensuring I got the right size for my window. The communication throughout the entire ordering process was excellent. I really can't fault them at all!

12 July 2024
Rated 5 out of 5 stars

Excellent product and very easy to fit

I'm really impressed with the product—super easy to fit, and the instructions available on the website made measuring a breeze. You can see how they will look like with the illustrations provided beforehand. They arrived in record time too! I'd absolutely recommend them without hesitation.

16 July 2024
Rated 5 out of 5 stars

Great customer service

I absolutely love their products-they're top-notch and come at a great price. Whenever I've needed advice and called their team, they've been incredibly helpful. I wish as smooth and pleasant as it is with them.

14 July 2024
Rated 5 out of 5 stars

Just placed a second order

I've just placed my second order with them. The first order was absolutely perfect—impeccable packaging, everything arrived in pristine condition. All seven sets of shutters fitted perfectly and they look absolutely amazing. I couldn't be happier with every aspect of their service.

11 July 2024
Rated 5 out of 5 stars

First class comapnay

This is now my third time ordering from them, and I just can't say enough about their customer service—it's truly exceptional. They go above and beyond every time, and nothing seems to be too much trouble for them. I highly recommend them! 😄👍

9 July 2024
Rated 5 out of 5 stars

Outstanding Service

Steve and the entire team at The Shutter Supplier have been absolute lifesavers for me. Their knowledge and willingness to offer advice and suggestions have been invaluable. I genuinely give them a 5-star + rating in everything they do. The service they provide is impeccable, from the very start of my journey with them to the very end.

14 July 2024
Rated 5 out of 5 stars

Top quality DIY product

I've used this company before, and with summer right around the corner, it was the perfect time to purchase from them again. Just like before, their website is user-friendly and their response time is impressively quick. Their attention to detail in follow-up ensures that specifications are error-free before production starts. I know from past experience that the final result will be well worth the wait.

17 July 2024
Rated 5 out of 5 stars

So helpful

They were incredibly helpful throughout the process. Despite making multiple changes, their customer service remained excellent. Their communication was prompt, and everything was very well organized. It made the whole experience smooth and stress-free.

16 July 2024
Rated 5 out of 5 stars

An excellent very personal service from

Rosan provided us with an excellent and highly personalized service. She was thorough in going through our order and even sent us samples for color matching, which was very impressive. Her attention to detail and dedication made a significant difference in ensuring everything was just right.

15 July 2024
Rated 5 out of 5 stars

Recommended

The measuring instructions were easy to follow, and their website was incredibly user-friendly. After that, I had the pleasure of working with Darren, who provided a confirmation and alteration service. He patiently went through everything with me until I was completely satisfied. The service was absolutely fabulous. My neighbors recommended them to me, and now I understand why. I'm eagerly awaiting the arrival of my order—thanks so much for everything!

13 July 2024
Rated 5 out of 5 stars

Great company

I'm thoroughly impressed with this company. Their window measuring instructions are far better than what I've seen from other companies, and the follow-up phone call to ensure everything was correct showed excellent customer service. We were unsure about the color, so they sent us samples at no cost before finalizing the order. It's clear they care about getting things right for their customers, and I really appreciate that personal touch.

10 July 2024
Rated 4 out of 5 stars

My experience with The Shutter Supplier has been excellent.

Although the ordering system seems user-friendly, you cannot expect everyone will know how to do it. I am not a techy person and was having a hard time navigating through the website. The customer service, however, walked me through the whole process and I was really impressed. I'm looking forward to seeing the final product!

12 July 2024

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