Shuttlefare.com Reviews 

1,987
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

One star is way too much for this rating! My originating flight was delayed which caused me to miss my connection in Charlotte and therefore my Shuttlefare pickup in Fort Lauderdale. No one answe... See more

Rated 1 out of 5 stars

Booked a round-trip van transportation between airport and hotel. Pickup from airport went very well and we were happy. However, for the return, the van never showed up, no texts/emails about cance... See more

Rated 5 out of 5 stars

Haven't ridden yet (that's next month!), but the on-line reservation process was straightforward & easy. It's nice to know that we have a ride secured, after a long day of travel to an airport that w... See more

Rated 5 out of 5 stars

Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. S... See more

Company details

  1. Car accessories shop

Information provided by various external sources

ShuttleFare.com AIRPORT SHUTTLE SERVICE - Compare shuttle rates for more than 65 US Airports. Now offering SuperShuttle Blue Van service.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2k reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(1,987)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So easy to reserve

The process for the shuttle reservation online was so easy; no membership or app to download. Also, the price and car are an outstanding value.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Very Helpful

I had to make a last minute arrangement and they needed 24 hours notice but they communicated and fit me in. Just what I needed.

29 June 2023
Unprompted review
Rated 4 out of 5 stars

Making reservations online was great, but

Making reservations online was great. My only issue was it took me a few minutes to find the icon that allows you to change the pickup location from the airport to a home/other address. Otherwise, it was an easy job to book a roundtrip pickup.

25 June 2023
Unprompted review
Rated 5 out of 5 stars

Great rates, reservations pre-scheduled, AWESOME

I worried about pre-scheduling a ride to the airport for 5 adult passengers with luggage. I looked for options online and found Shuttlefare. What a relief! Registration and scheduling a ride from home to the airport was a painless process. Rates and options were listed. I was able to choose the best rate and option to fit our need. I received immediate confirmation of the transaction. Thanks very much!

23 June 2023
Unprompted review
Rated 5 out of 5 stars

My Uber driver was excellent and…

My Uber driver was excellent and professional in every way. I asked him to drop an additional passenger off at a different location along the way with no problem.

Thank you so much. 🙏

17 June 2023
Unprompted review
Rated 1 out of 5 stars

I was expecting a person to wait for me…

I was expecting a person to wait for me at arrivals. But they made me walk half a mile and then wait for five minutes at Uber stop and then sent a Uber.

Costed by 4x the Uber cost. I had paid the premium so that someone will help me with luggage and I do not have to wait.

6 June 2023
Unprompted review
Rated 1 out of 5 stars

Left us stranded in Rome airport

Left us stranded in Rome airport! Had a reservation for 8 non speaking Italian people from Rome to Sorrento. Trip was booked/paid several months ago and again confirmed on May 19th. No one was there to pick us up, could not get thru using the number they provided. No one could help us. Finally a nice Italian man called and got thru. They said they sent an email and cancelled our pick up 3 days prior. I never received an email. We struggled to get to sorrento all day. Took taxis, trains and it cost us time and money. Not to mention lugging suitcases up and down. I will NEVER use or recommend shuttlefare.com to anyone!

27 May 2023
Unprompted review
Rated 5 out of 5 stars

Smooth and efficient

As soon as the plane landed, I received text giving instructions to catch the Lyft ordered. The plane arrived 30 min early. We were shortly with the driver to our destination. The key point for this smooth operation was due to the dispatcher who was in constant communication. The pick up area was 31B.

31 May 2023
Unprompted review

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