sicsock.com Reviews 

523
TrustScore 3 out of 5

3.2

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Rated 4 out of 5 stars

Incorrect order. I contacted customer service but no-one replied. Ordered 8 pairs in early Aug, swift delivery. Very good quality socks. Happy overall. One pair( our county colours) didn't arrive.... See more

Rated 1 out of 5 stars

I ordered socks on April 1st. It's May 16th and I have no socks. No one picks up the phone. No one responds to my attempts to connect through the "Contact" feature on the website. No one responds... See more

Rated 5 out of 5 stars

My order was delayed in the post by 18 days,I contacted Sicsock to make them aware that I had not received my order,they replied back every time and assured me the order had been dispatched...they eve... See more

Rated 3 out of 5 stars

My socks have actually arrived! Not had a great experience as they were ordered on 24 November with express delivery, but took till yesterday to get here. Been in touch with them and to be fair to... See more

Company replied

Company details

  1. Clothing Shop
  2. Football shop

Written by the company

Premium Quality Interest Based Socks. Retro Football Socks. Hiking Socks.


Contact info

3.2

Average

TrustScore 3 out of 5

523 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.2

All reviews

(523)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

Order not received. No contact

Ordered on the 18th December and still not arrived. Emailed 24th December and 7th Jan to chase, no response. No response on live chat or Instagram. I wonder if the company has gone bust...?

10 January 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Ordered two pairs of sock boxes. Both gifts for family. One pair of spurs and one pair of Manchester United sock boxes. When delivery arrived only one pair were delivered and it even says on receipt that one pair is out of stock. Emailed four times and no reply. Tried the chat bot and it says order fulfilled. Absolutely shocking customer service.
Don’t buy from this joke of a company or you won’t get your order.
Don’t think I’ll receive my order or even a reply
Time to highlight all over social media for people to stay away from them at all costs

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Ordered two boxes on the 12th December

Ordered two boxes on the 12th December. Order hasn’t arrived nearly a month later, they don’t respond to any emails or messages and the WhatsApp number they advertise on Facebook doesn’t exist if you try to use it. It would appear to me this is scam company

12 December 2024
Unprompted review
Rated 1 out of 5 stars

Socks haven’t arrived and impossible to get hold of anyone

Bought a pair of Argentina socks and a box of Tottenham socks, just received the Argentina socks and the Spurs box of 3 socks did not arrive. I’ve emailed several times now and still no reply. Exceptionally disappointing, such a lack of care and in not sending what I had paid for I feel cheated. Avoid this company.

30 December 2024
Unprompted review
Rated 1 out of 5 stars

Ordered some socks on 10th December as…

Ordered some socks on 10th December as a Christmas present for someone. Nearly two weeks later and they’ve still not been dispatched, i have emailed three times and live chatted to see if they will turn up in time for Christmas and still no response!!! Absolutely shocking. Avoid like the plague.

10 December 2024
Unprompted review
Rated 1 out of 5 stars

No item sent and poor service

Ordered easily but then no update following confirmation and order not sent, no response to emails or chat online. Appreciate it is a busy time of year but this was meant to be a Christmas present (which i ordered in plenty time) and now would appear they are not coming.

Ordered through Paypal so can claim money back but very poor service and very disappointing, especially as it seemed a good company to support.

2 December 2024
Unprompted review
Rated 3 out of 5 stars

Delivery very slow

21 October 2024
sicsock.com logo

Reply from sicsock.com

Hi Sarah it absolutely is we have had issues with our courier but we are planning on switching courier soon to improve our delivery times we are also getting a lot of new stock soon so keep your eyes peeled thank you for your order

Rated 1 out of 5 stars

Bad stock control

Awful experience as order was placed and mentioned they are shipped within a couple of days. I had to email customer service for an update on my order and it took them 3-4 days to come back to me to confirm they did not have the particular socks I ordered in stock however this was not stated when the order was placed.

Conor infairness was very apologetic with regards to the situation but stock should not be available to order if it is not available.

6 September 2024
Rated 1 out of 5 stars

Ordered 4 pairs of socks

Ordered 4 pairs of socks, got my confirmation email and an email to say my order was completed to find out 5 days later on my shofify account that my order was cancelled, had to email looking for my refund and even that took 4 days to be issued

28 August 2024
Unprompted review

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