I mean it’s different but once I got done with my prescription basically I was going to Kroger and they’re not a network so I had to pay for my prescription and they did give me a quarter of it back w... See more
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Sidecar Health is an ACA-compliant employer sponsored major medical plan with no networks, no prior auths, and no surprise costs.
Contact info
United States
- (877) 653-6440
- sidecarhealth.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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Talk to a person who was very helpful…
Talk to a person who was very helpful answering questions made everything easier
Loved my time with Sidecar
Loved my time with Sidecar, and when I needed to cancel, my phone call was literally less than a minute long. A real person answered the phone, didn't try to talk me into keeping coverage, and was very kind. Thanks Zack!
Stay away
Not happy at all as constant issues with providing supporting documents. Such a waste of time! It took 3 months and they never explained properly what was missing. I am with clients all day and don't have time to keep calling. They made everything difficult and they did not cover my lab work so I had to pay a lot of extra money.

Reply from Sidecar Health
Very fast review for a prescription…
Very fast review for a prescription purchase
Great plan
Once you have their process down, this is the best health plan we've had in years! Love Sidecar!!!
So easy to work with
So easy to work with! I have been able to hit all my appointments, turn in the bills and there has not been any issues so far! I highly recommend going this route when it comes to being able to afford going to the doctor!
sidecarhealth is cost effective…
sidecarhealth is cost effective insurance. you can go to any doctor and not bound to network.
This is the worst insurance
This is the worst insurance. Do not get this insurance! They do not cover anything! I had labs done that cost $2700, they only paid $400. I had to pay $2300 out of pocket! This insurance is a joke!

Reply from Sidecar Health
Sidecar is the best!
I can honestly say I've never "enjoyed" talking with my health insurance company, but Sidecar makes everything so easy. They are always very helpful and quick to respond. I've been with them for a few years now, and it has been a great experience.
Sidecar always has the best customer service
Sidecar always has the best customer service. The chat feature on the website has been great. If I have a question or I am not sure of what to do. I can go and ask a live person without having to deal with a bunch of malarky. Overall I have been very happy with my coverage through Sidecar.
Great Experience!
It does take quite a bit of work to obtain an itemized invoice from your service providers but once you do, Sidecar Health makes it super easy to upload your documents and they'll take care fo the rest for you. After we've submitted our documents, sometimes we're left with credits on our plan that leave us paying less which is great! And their customer service is awesome and always available!
This company sucks
This company sucks! My husband has called numerous times and always gets stuck with a person who cannot speak good English! It’s a total ripoff! Would NOT RECOMMEND!!

Reply from Sidecar Health
Great Health care! Used a few times over the past year and…
Used a few times over the past year and was easy to navigate the system. Nice to be able to submit EOB's online through the mobile application.
A bit confused on why Chiropractors are listed as a question on the initial application. Over a decade of research has shown that their treatments are highly effective at a lower cost than M.D's and PT's for musculoskeletal complaints.
Highest quality and best value!!
I’ve been a valued customer for over 5 years. This has been the best coverage and cost effective health insurance plan I’ve ever had!!!
Sidecar Health is reshaping the way healthcare is accessed
I've had excellent responses from doctors and pharmacies. The website dashboard is easy, and seamless to use. I believe Sidecar Health is reshaping the way healthcare is accessed. The most appealing aspect is the empowerment it offers, allowing individuals to have complete control over their choice of healthcare providers.
TOTALLY MISLEADING
EDIT: I am replying here to the message below to side car health. My original comment follows this unedited.
The problem has nothing to do with what is possible and what is not possible with your "coverage". The biggest problem is NO WHERE on your website before you buy the coverage are you warned that no matter what, you'll pay 20 percent.
Sorry to break it to you this is indeed a co pay and or a deductable, you just try advertising the contrary through semantics. Further, no where, even after you've purchased the coverage are you warned that you could end up paying most of it, just to "shop around for the best prices" which brings me to the next point, THERE IS NO DIFFERENCE BETWEEN "shopping around for best prices" and being in a "network" that either covers you or not. They are the same, and differ in name only.
And last, but certainly not least : for the one thing I used the card for YOU DIDN'T EVEN COVER AS MUCH AS THE MONTHLY PAYMENT that I would have been paying had I remained on the plan. In short I paid you 245 dollars and you covered 223 of it.
To summarize, all of the things you advertise as benefits of using this type of insurance over others don't exist. Even if you "don't have co pays and deductibles" your customers will ALWAYS be paying out of pocket. And shipping for cash prices is the same as being in a network. Even if there is a way to benefit from your "scheme" I was completely unaware of how because of the obfuscation of your site, your system and quite frankly your customer service. FURTHER your company made NO ATTEMPT to look into this before you tried to flag my review as false and made me verify.
TOTALLY MISLEADING. The website states "no copays, no deductible" wrong, you pay 20 percent the minute you use their card. then they will hit you for the rest after the services. i had bloodwork done and they paid 222 dollars from 890 dollars, leaving me with the rest.
This essentially means I pay 250 month to take 223.80 off a single medical expense. IN WHAT WORLD DOES THIS MAKE SENSE?
Then they tell you can shop around for different cash prices, but advertise "NO NETWORKS!", what is the difference? if I have to shop around for better cash prices, it is no different than shopping round for doctors in a network. I TRULY believe that any positive ratings are false there is no way, logically , anyone can benefit from this scheme.

Reply from Sidecar Health
We have had over 300 claims on this plan
I have had this plan for almost a year and a half now. To date my family has had over 300 claims, so I would consider myself very familiar with the plan at this point. My family has used it for doctor's visits, specialist visits, surgeries, emergency room visits, telehealth visits, mental health, prescriptions, specialty prescriptions etc. In the past I have had plans with Blue Cross and United. At this point I can honestly say that this is my favorite plan by far. I am able to go to whatever doctor I choose without a referral, I have a clear benefit amount that I can easily find on the app which allows me to know ahead of time whether I will owe money or possibly receive a credit which I have received plenty of! I overall feel much more in charge of my healthcare. I also love having the app with all of my medical records and appointments available at any time I need to go back and look at anything. This is definitely the way Healthcare should be.
The experience is always great with…
The experience is always great with Sidecar. I love this health plan.
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