Very pleased once again with my experiences with Sidequest TGC .. Great products at really great prices, speedy delivery, well packaged & quick responses if you have a question or request! What more c... See more
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Excellent service. I had bought three of four limited edition Pokémon anniversary figures for my son for his birthday but they had sold out of the final one. I found you by chance and not only was the... See more
Company replied
Customer service was amazing!! Couriers lost our 1st package. But Sidequest kept me informed every step of the way. My little one open his package today and he was delighted. Will definitely be orde... See more
Cannot rate these guys highly enough. They have bent over backwards to help me from start to finish. Updating my deliver address when the package was already on its way, getting the courier to deliver... See more
Company replied
Company details
Written by the company
Sidequest TGC is devoted to bringing our customers some of the very best Toys, Games and collectibles. Offering great prices all year round as we look for unique collectibles, exciting toys and immersive games. We beileve in excellent customer service and will do everything we can to offer a excellent customer service.
Contact info
United Kingdom
- 01442 967129
- contact@sidequesttgc.com
- sidequesttgc.com
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Good customer service
I made two separate orders in one day. The company combined the order and refunded one delivery charge without being asked. This is good customer service.
11 January 2023
Reply from Sidequest TGC
Hi Alison, We like to think we are always looking out for our customers and their best intrests. Thank you very much for leaving us a review and we look forward to having you shop with us again soon.
Reply from Sidequest TGC
Hi Dawin, thanks for leaving us a review and glad to hear your item arrived with you on time.
Excellent service
Although initially there was a problem with delivery, it was not Sidequest's fault. Once I identified the issue their customer service was brilliant, item was resent by 24hr delivery and has now been received.
11 January 2023
Reply from Sidequest TGC
Hi Pete, thanks for taking the time to leave us a review. We're glad that we could get the issue sorted quickly and get you your item to you as quick as we could. Thanks for shopping with us.
Super fast delivery
Super fast delivery! The outside Box came a bit damaged but the boxes inside were secured and safe! Thank you !
9 January 2023
Reply from Sidequest TGC
Hi Katarzyna. We know what couriers are like so we try to pack all items to keep them safe and secure. Thanks for leaving us a positive review and we look forward to having you shop with us again.
Reply from Sidequest TGC
Hi Mark, Thanks for leaving us a review and we're glad to hear you were happy with your shopping experience.
I made a purchese of One piece Card and…
I made a purchese of One piece Card and got them the day after with the 1-2 day delivery and it was the english ver which is what i was looking for
16 December 2022
Unprompted review
Reply from Sidequest TGC
Hi Jay, thanks for the review. Glad to hear you had a great shopping experience. We look forward to having you shop with us again soon!
Was quick and easy to use
Was quick and easy to use. Delivered when said it would be. Would use again
9 December 2022
Reply from Sidequest TGC
Hi. Thanks for the review and glad to hear you were happy with the service and that you would shop with us again!
Reply from Sidequest TGC
Hi Lorraine. Thanks for the thumbs up and great to hear you were happy with everything. Thanks for leaving us a review
Reply from Sidequest TGC
Hi Janet, Thank you for taking the time to leave us a review! Great to hear you were happy with your shopping experience!
Great buying experience
I had some queries about the delivery and they answered me quickly and efficiently every step of the way. Products arrived on time and a great customer service experience.
25 October 2022
Reply from Sidequest TGC
Hi, Thank you for leaving us such lovely feedback! Great to hear you were happy with our level of customer service and were happy with the overall experience. We look forward to having you shop with us again.
Great fast delivery great company
Great fast delivery great company, have ordered from before and will most definitely do again! Highly recommend Thankyou!
5 October 2022
Reply from Sidequest TGC
Hi Georgie, Thank you so much for taking the time to leave us a review. Glad to hear you are enjoying our service and thank you for shopping with us again, we really appreciate your custom.
Order came fairly quickly but box was…
Order came fairly quickly but box was battered was left with neighbour nothing thru my door or msg left to say where package was luckily item inside not damaged as is Christmas gift for 1 of my Grandsons
6 October 2022
Unprompted review
Reply from Sidequest TGC
Hi Rita,thank you for taking the time to leave us feedback. Really sorry to hear that the courier has let us down enough for you to leave us a 3 star review and let you down by delivering your parcel to a neighbor with no communication. On the plus side I'm glad our packing saved your item from being damaged by the courier. We hope your grandson enjoys his Christmas present, which I'm sure he will because it was a good choice! We really appreciate your business and thank you for shopping with us.
A quick and efficient service thank you
7 September 2022
Reply from Sidequest TGC
Hi Ruth, glad you found our service to be quick and efficient and thank you for your feedback.
Excellent product, superfast delivery
Superfast delivery - excellent product, exactly as described thank you 😊 would highly recommend.
6 September 2022
Reply from Sidequest TGC
Hi Lynne, thank you for your wonderful feedback and we are so happy to hear that you would highly recommend us!
Reply from Sidequest TGC
Hi Heidi, Thank you for taking the time to leave us positive feedback. Glad to hear you were happy with the service.
Easy to order online
Easy to order online. Item received quickly and well packaged. Cannot fault any aspect of this purchase. Highly recommended
28 August 2022
Reply from Sidequest TGC
Hi Rebecca. Thank you for highly recommending us! Happy to hear that you had a great shopping experienece with us and we look forward to you shopping with us again.
Excellent service
Excellent service. I had bought three of four limited edition Pokémon anniversary figures for my son for his birthday but they had sold out of the final one. I found you by chance and not only was the figure the exact one I needed the price was the same as I had paid for the payment there, the shipping was more than reasonable, the information on dispatch etc was awesome and it arrived in time for his birthday! Thank you so much for your amazing service my 23 year old little boy will be delighted:)
31 July 2022
Reply from Sidequest TGC
Hi Emma, We're so glad you found us and got the item you needed for your sons birthday. Thank you for taking the time to leave a review and we very much look forward to you shopping with us again.
Reply from Sidequest TGC
Hi John, Great to hear that you will be shopping with us agin in the future. Thank you for your positive feedback
Happy with the price,the quality of the…
Happy with the price,the quality of the toy and the swift delivery
24 June 2022
Reply from Sidequest TGC
Hi, Thank you for taking the time to leave feedback. Very happy to hear that you had a great experience with us and we look forward to having you shop with us again.
A proper decent honest retailer. Others should take note.
Wonderful company.
Very impressed.
My son picked up a Luigi plush at Comic Con and really wanted the Mario one as well, but they had sold out.
His birthday was coming up so looked everywhere for one and all I found was the wrong size or dodgy fake knockoffs.
I stumbled across Sidequest and not only did they have this item, but it was genuine, the size I was after and at a great price.
I thought I had left it too late to have it delivered before his birthday.
But it arrived less than 2 days later, and even over a bank holiday weekend.
Other retailers need to take notice of Sidequest with their genuine products, good pricing and fast delivery.
If this was a game sidequest then you definitely won!
Really impressive, and made a 7 year old very happy.
Would highly recommend and will be shopping here again.
4 June 2022
Unprompted review
Reply from Sidequest TGC
Hi David, Thank yo so much for such an amazing review, we really appreciate you taking the time and effort to write such a detailed review.
We are very happy to hear that you had such a great shopping experience with us and we hope your son had a wonderful birthday. We look forward to having you shop with us again soon.
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