I would highly recommend Siemens, because the after care is excellent. Our 12 year old Siemens washing machine had a leak and the engineer who came, within days of contacting, trouble shooted the pro... See more
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Review summary
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Issue with coffee machine that looked to be damaged when cleaned. Contacted Sieman's CS who responded within an hour with details of repair option. Thankfully machine reset itself. Contact was courtio... See more
Company replied
The first encounter I had with the lady on the phone to book a home visit with engineer was very positive,she was frendly,helpful and efficient. The engineer did a home visit the following day at 8am... See more
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The website was easy to navigate and I was able to find the spare part I needed quickly and accurately. Ordering was also straightforward and acknowledgment included an estimated delivery date. Postag... See more
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Company details
Written by the company
At Siemens we are driven by boundless curiosity, to continuously push for progress and be one step ahead. Always anticipating the need of the consumer and deliver intelligent solutions and design that make life simpler and more efficient. Explore our range of premium built-in and freestanding appliances featuring innovative features that deliver outstanding performance and results and help free your time to do the things that matter the most to you. Discover the benefits of connectivity and open up a world full of exciting possibilities. Gain better control over your busy lifestyle, with a range of selected Wi-Fi enabled home appliances, and operate your appliances easily and remotely. Use the Home Connect App to access extensive functions and additional partner services – turning your house into a connected home.
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4.7
Excellent
198 reviews
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Friendly & professional service 👍
5 June 2026
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review
We are really pleased to hear you found the service friendly and professional. It is great to know you had a positive experience.
Thank you for your feedback
Becki
Siemens Home Appliance Customer Service
Answer to my question within a couple…
Answer to my question within a couple of hours via WhatsApp. Agents helpful.
11 June 2026
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review
We are pleased to hear you received a quick response via WhatsApp and that our agents were helpful in supporting you. It is great to know your query was dealt with promptly.
Thank you for your feedback
Becki
Siemens Home Appliance Customer Service
Always a very positive experience when…
Always a very positive experience when required, from the friendly and efficient call centre to the professional engineers delivering service ...would recommend this great support for Siemens products
29 May 2026
Reply from Siemens Home Ireland
Hello, thank you for your review.
We are delighted to hear you've had a consistently positive experience with us, from our friendly and efficient call centre team to our professional engineers. We appreciate you recommending our service.
Thank you again for your feedback,
Becki
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for your review.
We're so glad to hear that you had a wonderful experience with us.
Thanks,
Becki
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for your review.
We're glad you found ordering parts easy with our clear diagrams and that you received a quick delivery.
Thanks,
Brett
Siemens Home Appliance Customer Service
Top class service from start to finish. The communications right through the…
The communications right through the process were excellent. The service engineer John was top class.
21 April 2026
Reply from Siemens Home Ireland
Hello, thank you for your review.
It's great to hear you found our communication excellent and that our service engineer was top-class.
Thanks,
Brett
Siemens Home Appliance Customer Service
Very efficient turnaround and issue…
Very efficient turnaround and issue fixes promptly
13 April 2026
Reply from Siemens Home Ireland
Hello, thank you for your review.
We're pleased to know you experienced an efficient turnaround and that your issue was fixed promptly.
Thanks,
Brett
Siemens Home Appliance Customer Service
Issue with coffee machine that looked…
Issue with coffee machine that looked to be damaged when cleaned. Contacted Sieman's CS who responded within an hour with details of repair option. Thankfully machine reset itself. Contact was courtious and helpful, as well as speedy in response.
17 April 2026
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for your review.
We're glad your coffee machine is working again and that you found our customer service team to be courteous, helpful, and speedy in their response.
Thanks,
Brett
Siemens Home Appliance Customer Service
Quality and speed of problem
The first call was made to Siemens on bank holiday just after Easter. Call was answered immediately & a repair man was out next day! Told us what problem was.
In a.few days returned with the parts & job was done!
10 April 2026
Reply from Siemens Home Ireland
Hello, thank you for your review.
It's wonderful to hear we were able to provide such a quick and efficient repair service, especially over a bank holiday weekend.
Thanks,
Brett
Siemens Home Appliance Customer Service
trust worthy experienced reliable
making contact with a kind considerate phone person
able to guide us thru
9 April 2026
Reply from Siemens Home Ireland
Hello, thank you for your review.
We're delighted to hear you had a positive experience with our kind and considerate phone staff.
Thanks,
Brett
Siemens Home Appliance Customer Service
Excellent response to my WhatsApp query
Excellent response to my WhatsApp query and knowledgeable agent offered a solution.
8 April 2026
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for your review.
We're glad our knowledgeable agent was able to provide an excellent response and a solution to your query via WhatsApp.
Thanks,
Brett
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for your review.
We're happy to hear you received a quick response and found our service to be efficient and friendly.
Thanks,
Brett
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for your review.
We appreciate you taking the time to leave positive feedback about our customer service.
Thanks,
Brett
Siemens Home Appliance Customer Service
The ladies I spoke with to arrange an…
The ladies I spoke with to arrange an engineer were excellent to deal with.
The engineer who called and sorted the problem was a very nice man and I was extremely pleased with everything.
20 March 2026
Reply from Siemens Home Ireland
Hello, thank you for your review.
We're extremely pleased to hear you had an excellent experience with both our phone team and the engineer who resolved the issue.
Thanks,
Brett
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for your review.
We're glad your product arrived on time and was well packaged.
Thanks,
Brett
Siemens Home Appliance Customer Service
Excellent Repair Service
Very professional service from booking to repair of our washing machine.
11 March 2026
Reply from Siemens Home Ireland
Hello, thank you for your review.
We're happy to know you found our service professional from the moment of booking right through to the repair.
Thanks,
Brett
Siemens Home Appliance Customer Service
Quick Call Out Repair Service
Quick Call Out Repair Service (Engineer)
Repair Man Tom Was Very Friendly And Listened To Me When I Was Explaining The Problems To Him
Siemens Ireland Replaced The Siemens Washing Machine
With A New One The Old Would Have Cost To Much To Repair
Thanks You Siemens Ireland
10 March 2026
Reply from Siemens Home Ireland
Hello, thank you for your review.
It's great to hear you had a positive experience with our quick call-out service and friendly engineer, and we're glad we could provide a suitable resolution with a new washing machine.
Thanks,
Brett
Siemens Home Appliance Customer Service
Service works perfectly
20 February 2026
Reply from Siemens Home Ireland
Hello, thank you for your review.
We're glad to hear our service is working perfectly for you.
Thanks,
Brett
Siemens Home Appliance Customer Service
Efficiency from 1st contact to…
Efficiency from 1st contact to resolution of the problem
Both engineers were efficient in resolving the issues and very pleasant people
3 March 2026
Reply from Siemens Home Ireland
Hello, thank you for your review.
We're delighted you found the entire process efficient from start to finish and that our engineers were pleasant and effective.
Thanks,
Brett
Siemens Home Appliance Customer Service
Parts for my 15 year old Siemens…
Parts for my 15 year old Siemens XLM1400 Washing Machine were great value and quality. Compared to the general e spares website. (Main drum bearing kits).
I will definitely be using this site again and again. Parts also delivered next day!!
23 February 2026
Reply from Siemens Home Ireland
Hello, thank you for your review.
It's fantastic that you were able to find great value, quality parts for your 15-year-old washing machine and that they were delivered so quickly.
Thanks,
Brett
Siemens Home Appliance Customer Service
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