I would highly recommend Siemens, because the after care is excellent. Our 12 year old Siemens washing machine had a leak and the engineer who came, within days of contacting, trouble shooted the pro... See more
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Review summary
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Issue with coffee machine that looked to be damaged when cleaned. Contacted Sieman's CS who responded within an hour with details of repair option. Thankfully machine reset itself. Contact was courtio... See more
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The first encounter I had with the lady on the phone to book a home visit with engineer was very positive,she was frendly,helpful and efficient. The engineer did a home visit the following day at 8am... See more
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The website was easy to navigate and I was able to find the spare part I needed quickly and accurately. Ordering was also straightforward and acknowledgment included an estimated delivery date. Postag... See more
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Company details
Written by the company
At Siemens we are driven by boundless curiosity, to continuously push for progress and be one step ahead. Always anticipating the need of the consumer and deliver intelligent solutions and design that make life simpler and more efficient. Explore our range of premium built-in and freestanding appliances featuring innovative features that deliver outstanding performance and results and help free your time to do the things that matter the most to you. Discover the benefits of connectivity and open up a world full of exciting possibilities. Gain better control over your busy lifestyle, with a range of selected Wi-Fi enabled home appliances, and operate your appliances easily and remotely. Use the Home Connect App to access extensive functions and additional partner services – turning your house into a connected home.
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4.7
Excellent
198 reviews
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Reply from Siemens Home Ireland
Hi, thanks for your lovely review.
We are pleased to hear that you were pleased with the service we provided.
If you need any further assistance, please do not hesitate to contact us.
Thank you, Mandy
Siemens Home Appliance Customer Service
Professional, efficient and friendly service. Timely response.
Professional, efficient, friendly service, timely response.
30 September 2025
Reply from Siemens Home Ireland
Hello, thank you for your review.
We are delighted to hear that you experienced professional, efficient, and friendly service, along with a timely response. Your satisfaction is important to us, and we appreciate your kind words.
If you need any assistance in the future, please don’t hesitate to reach out.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
Easy to identify the required spare…
Easy to identify the required spare part and then very fast delivery
18 September 2025
Reply from Siemens Home Ireland
Hello, thank you for your review.
We are pleased to hear that you found it easy to identify the required spare part and that delivery was very fast. Your satisfaction is important to us, and we appreciate your feedback.
If you need any assistance in the future, please don’t hesitate to reach out.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
Very helpful technician
Very helpful technician - phoned prior to arrival and arrived as promised. Problem solved
25 September 2025
Reply from Siemens Home Ireland
Hello, thank you for your review.
We are glad to hear that our technician was very helpful, phoned prior to arrival, and arrived as promised. It’s wonderful to know that the problem was solved. Your satisfaction is important to us, and we appreciate your positive feedback.
If you need any assistance in the future, please don’t hesitate to reach out.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
Great customer service for a quick…
Great customer service for a quick resolution to my problem. Thank you.
26 September 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for your great review.
We are thrilled to hear that you received excellent customer service and a quick resolution to your problem. Your satisfaction is very important to us, and we appreciate your kind words.
If you need any assistance in the future, please don’t hesitate to reach out.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
Prompt service in getting the spare…
Prompt service in getting the spare part shipped out
17 September 2025
Reply from Siemens Home Ireland
Hello, thank you for your review!
We’re glad to hear that you received prompt service in getting the spare part shipped out! Timely support is important to us, and it’s great to know we met your expectations.
Thank you once again for your feedback!
Sam
Siemens Home Appliance Customer Service
Excellent Service
Was easy to contact Siemens. Spoke to a very helpful person not a machine. Service was arranged within a couple of days. Service engineer contacted me with arrival time and arrived on time. Job was done quickly and left no mess.
12 September 2025
Reply from Siemens Home Ireland
Hi,
We're thrilled to hear that you had such a positive experience with our customer service and that our technician was able to help you promptly. We always strive to provide efficient and effective service, and it's great to know that our team met your expectations.
Thanks.
Siemens Home Appliance Customer Service.
Reply from Siemens Home Ireland
Hi,
Great to know your expectations have been fulfilled and you like the product.
Thanks.
Siemens Home Appliance Customer Service.
all good all good
16 September 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re delighted to hear that everything went well! Your satisfaction is our priority, and we appreciate your positive feedback.
Kind regards,
Sam
Siemens Home Appliance Customer Service
Great products and great after care
Great products and great after care. Got great help when trying to find a replacement part for an older oven.
29 August 2025
Reply from Siemens Home Ireland
Hi,
Thanks for your great review concerning your recent customer service experience.
We really appreciate your feedback.
Thanks.
Siemens Home Appliance Customer Service
Fantastic service and support quick and…
Fantastic service and support quick and easily to get the right part. Delivery really fast too.
5 September 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We are thrilled to hear that you received fantastic service and support, with a quick and easy process for getting the right part. It’s great to know that delivery was fast as well. Your positive feedback is greatly appreciated.
Thank you once again for sharing your thoughts.
Em
Siemens Home Appliance Customer Service
Great service
25 August 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We are delighted to hear that you experienced great service. Your positive feedback is greatly appreciated and encourages us to continue delivering high-quality support.
Thank you once again for sharing your thoughts.
Em
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for your review!
We’re delighted to hear that you received a fast reply and found our team very helpful. Providing prompt and supportive service is what we aim for, and it's great to know we met your expectations.
Thank you again for your feedback.
Sam
Siemens Home Appliance Customer Service
Amazing service and prompt response and…
Amazing service and prompt response and problem fixed
15 August 2025
Reply from Siemens Home Ireland
Hello, thank you for your wonderful review!
We’re thrilled to hear that you experienced amazing service along with a prompt response, and that your problem was fixed. It’s fantastic to know that we were able to resolve your issue swiftly and effectively.
Thank you again for your kind words.
Sam
Siemens Home Appliance Customer Service
Repair
My microwave oven stopped working. I rang customer service and it was fixed within the week .
15 August 2025
Reply from Siemens Home Ireland
Hello, thank you for your review!
We’re glad to hear that your microwave oven was fixed within the week after contacting our customer service. We understand how important it is to have your appliance up and running again, and it’s fantastic to know we could help you so swiftly.
Thank you again for your feedback.
Sam
Siemens Home Appliance Customer Service
Good service and fitter kept me…
Good service and fitter kept me informed. Well mannered and sorted the problem quickly.
5 August 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We are delighted to hear that you received good service and that the fitter kept you informed throughout the process. It’s great to know they were well-mannered and efficiently resolved the problem. Your positive feedback is very much appreciated.
Thank you once again for sharing your thoughts.
Em
Siemens Home Appliance Customer Service
Mandy was very helpful.
Mandy was very helpful and patient.
She persevered will my random descriptions and photos and found the part I needed.
18 August 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We are pleased to hear that Mandy provided you with helpful and patient service while assisting you in finding the part you needed. Her dedication in understanding your descriptions and photos is truly commendable. Your positive feedback is greatly appreciated.
Thank you once again for sharing your thoughts.
Em
Siemens Home Appliance Customer Service
Satisfied customer
Siemens followed on my concerns and resolved everything to a high standard
21 August 2025
Reply from Siemens Home Ireland
Hi Margaret ,
Thank you for leaving your review.
We appreciate your feedback and are sorry to hear about the incorrect part and the lack of follow-up. We will investigate the communication breakdown to improve our service.
I have escalated your case for a manager to contact you as soon as possible.
Once again, please accept our apologies.
Becki
Siemens Home Appliance
Fridge repair
Fridge repair - job done!
Prior day call received as promised with time box. Engineer called in advance to say he was on his way and a couple of requests in readiness of his visit. Came, went, left everything tidy. Issue resolved. Job done!
1 August 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We are delighted to hear that your fridge repair was completed efficiently and to your satisfaction. It's great that our engineer communicated well and left everything tidy after resolving the issue. Your positive feedback is greatly appreciated.
Thank you once again for sharing your thoughts.
Em
Siemens Home Appliance Customer Service
Exactly what we needed, very straight forward
Exactly what we needed, delivered quickly, no fuss..
25 July 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're glad to hear everything was straightforward and delivered quickly, just as you needed, with no fuss.
Thank you again for your feedback.
EJ
Siemens Home Appliance Customer Service
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