Sif Jakobs Jewellery Reviews 

483
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning jewelry designs, stating that the pieces are beautifully crafted and sparkle wonderfully. Consumers are also very happy with the exceptional quality and lovely presentation, noting that items arrive safely in gorgeous packaging. However, some people mentioned frustrating experiences regarding delivery delays and unhelpful courier services that caused considerable inconvenience. Additionally, some reviewers observed that certain items turned out to be much smaller than anticipated or had unexpected sizing inconsistencies. People buying these products as gifts found these unexpected sizing and delivery hiccups rather disappointing.

What people talk about most

Product

Consumers find product to be filled with satisfaction, frequently highlighting the beautiful quality and... See more

Quality

Clients share positive opinions on quality, frequently praising the beautifully crafted jewellery and... See more

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised fast shipping within a... See more

Order

Reviewers mention mixed feedback about order experiences, highlighting both smooth transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really beautiful jewellery that I get many compliments on. I’ve got a few pieces now and all beautifully crafted. I bought two wave rings for stacking, which in the end turned out not to suit, but t... See more

Rated 5 out of 5 stars

First time I ordered from this company. The customer service is first class and very helpful, plus the items I ordered were well made and of great quality . I am sure that the earrings purchased as... See more

Company replied

Rated 5 out of 5 stars

Beautiful ring, great quality and delivered really quickly. So pleased with my purchase and wouldn’t hesitate to buy from this designer again… 🥰🥰🥰

Rated 5 out of 5 stars

Beautiful jewellery and fantastic customer service. I love the ring I purchased and I will be using this company in the future. There was a mix up with delivery and the staff at sif jakobs fixed it in... See more

Company replied


Company details

  1. Jewellery shop

Written by the company

Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...

Sif Jakobs Jewellery

Written by the company

Let Yourself Shine
Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.

Place your order as usual

We take care of the import duties & VAT!

Don't worry about import duties and VAT. Simply place your order as usual and we will take care of the import duties & VAT!

Contact info

4.1

Great

TrustScore 4 out of 5

483 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(483)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Beautiful Ring and excellent service and quick delivery! I will be back again

12 January 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Jennifer,
Thank you for your review. We are pleased to hear your satisfaction and your experience with us and the joy for the ring. We look forward to assisting you again.
We wish you a good day.
Kind regards,
Emilie from Sif Jakobs.

Rated 1 out of 5 stars
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Karen, we can see via the tracking that the package is scheduled for delivery today. You are always welcome to contact us by email if you have any questions.
We wish you a nice day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Delightful silver ring

I bought this silver ring for my wife for Christmas and she is thrilled to bits with it. Lovely design and really nice quality that arrived quickly in nice gift wrapping.

13 December 2025
Rated 4 out of 5 stars

Julia piccolo necklace

Bought as a gift .. Necklace was very dainty
Smaller than anticipated
Chain was shorter & recipient had to add an extender chain

18 December 2025
Rated 2 out of 5 stars

I was disappointed with my wifes Xmas presemt

I was disappointed with my wifes Xmas present.
The packaging was well provided for - double boxed - tissue paper - gift bag - all the trimmings,
But, this was a false impression of whay was to follow - when opening up the box the earings were a total let down, The Wave design seen on the website were robust and the stones looked like jewels - it looked amazing. The actuals were just two very thin wire like wavey rings and the stones were so minute - and uncrecognisable.
The photos on the website were false and totally misleading. Robbed!!!!

16 December 2025
Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery and fantastic customer service. I love the ring I purchased and I will be using this company in the future. There was a mix up with delivery and the staff at sif jakobs fixed it in no time

17 September 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Linda, thank you for your review. It is lovely to read about your satisfaction and joy with the jewelry. We look forward to assisting you again. Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Beautiful

Easy to order, regular updates on delivery. The product is beautiful quality and very well designed and priced.

2 December 2025
Rated 5 out of 5 stars

I am very angry

I am very angry. UPS have been terrible. The parcel has been sent by UPS from Denmark on 02/12 to Germany where it has stayed until now. I have asked for a full refund.

2 December 2025
Rated 1 out of 5 stars

Ordered 2 weeks ago still waiting for…

Ordered 2 weeks ago still waiting for it to arrive. Emailed for help and i was advised UPS are very busy,you will get parcel when they get to it ! Shocking customer service

2 December 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Jane,
We always do our very best to provide the best possible customer experience. We apologize that the delivery time is longer and that there is a longer waiting period. We are doing everything we can to ensure that all packages reach our customers as quickly as possible. You are always welcome to contact us at online@sifjakobs.com.
We wish you a lovely day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Stunning jewellery

Stunning jewellery. I have several pieces. Well made and very good quality. Good customer service and fast delivery. Very happy customer!

2 December 2025
Rated 5 out of 5 stars

Beautiful Ring

Extremely happy with my purchase of the Biella Piccolo ring in silver. Perfect fit and looks stunning. Great service from Sif Jakobs.

26 November 2025
Rated 1 out of 5 stars

It’s not arrived

It’s not arrived

28 November 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Beverley,
We apologize for the extended delivery time of your package. The shipping companies are particularly busy during this period, but we always do our best to deliver the jewellery to our customers as quickly as possible. You are always welcome to contact us at online@sifjakobs.com
Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.

Rated 4 out of 5 stars

Need to use different courier

I have only given 4 stars because of the 3 days UPS not even trying to deliver my parcel to my chosen access point,finally got my parcel today.The ring I have bought for a Christmas present for my wife is good quality and well presented in a nice box.Sif Jakobs sort your couriers out they are letting a good company down.

12 November 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Lee, we can see that your package is scheduled for delivery later today. We apologise for the extended delivery time with UPS. You are always welcome to contact us at online@sifjakobs.com.
We wish you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.

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