Sigma Car Stereo Reviews 

164
•
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

I have bought two units off Sigma car stereo. Both for Mercs. The units are not fully plug and play as described. I had to liaise on numerous occasions for issues, that included needing wires spliced... See more

Rated 4 out of 5 stars

Extremely happy with my New Hyundai i30 Head Unit. Awesome little Unit. Fits perfectly. Excellent follow up Communication from Khan before Purchasing. Took a month to arrive to Australia, how... See more

Rated 4 out of 5 stars

Quick response from Khan to questions regarding Android system for BMW Z4. System arrived well boxed and secure and able to track delivery. Install took only a morning to install. Large touch screen g... See more

Rated 4 out of 5 stars

Purchased an Android radio for FIAT and it works perfectly. Decent 4GB of RAM is enough to keep Android working smooth. Wiring harness was included so installation was easy and fast. Touchscreen works... See more

Company details

  1. Car Stereo Shop

Written by the company

Welcome to Sigma Car Stereo, your trusted online destination for high-quality car stereo systems, Android head units, Apple CarPlay and Android Auto upgrades, and a wide range of car audio accessories. We specialize in providing plug-and-play car stereo solutions that are compatible with most vehicle makes and models, including Toyota, Honda, Mazda, BMW, Mercedes, and more. Whether you’re looking to upgrade your factory radio, add a backup camera, or enhance your vehicle’s sound system, we’ve got you covered. Our products are carefully selected for their reliability, performance, and ease of installation. At Sigma Car Stereo, we pride ourselves on excellent customer service, fast worldwide shipping, and expert support. Thousands of customers trust us for their car audio needs—from wireless CarPlay head units to fiber optic audio adapters. If you’re searching for the best car stereo store online, look no further. Experience the difference in quality and service with Sigma Car Stereo.


Contact info

3.9

Great

TrustScore 4 out of 5

164 reviews

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No recent history of asking for reviews

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3.9

All reviews

(164)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

I cant believe It came so quickly

I cant believe It came so quickly, Did it actually come
from China Can't believe!!!!! But just question or two
1. Hope the IGO PRimo is installed No indication that it is in the paper instructions. If not can you send Micro card with it on it. I was told you would install it.
2.THere are no instructions on How to install the unit. Any Help there?

1 November 2022
Unprompted review
Sigma Car Stereo logo

Reply from Sigma Car Stereo

Hello, Please contact our support team via email or whatsapp. Trustpilot is for the customers’ reviews. We don’t know what order you are referring to. /Björn

Rated 5 out of 5 stars

Thank you very much

In general, I'm pretty happy with the product and customer service. I learned that the communication over WhatsApp is more efficient than email. I wish guys would provide better documentation especially on head unit plugs definitions and pinouts including Canbus, it would make my installation much faster. Other than that , everything works now and thank Sigma Car Stereo Team.

23 October 2022
Unprompted review
Sigma Car Stereo logo

Reply from Sigma Car Stereo

Dear Vladimir, Our tech team is always available on Whatsapp, email, WeChat, YouTube and facebook messenger. We have more than 1000 models and we do have a pinout and plugs definition for all of our units. We also have installation videos and photos for many of our models. We record videos as soon as we get a chance of a new model car.
Thank you for your honest reviews. We hope you are happy with your purchase.
/Khan

Rated 1 out of 5 stars

Bought a unit for my bmw

In reply to your reply

So let me get this straight
You sold a product with a manufacturing and design fault
And your idea of service and quality
Is to tell the customer to fix it himself
Because that’s the cheapest for YOU?

1 October 2022
Unprompted review
Sigma Car Stereo logo

Reply from Sigma Car Stereo

Please understand that it’s an electronic item. Faults can occur but we are always available and happy to help. In your case a small component needs to be changed. That’s extremely easy DIY type. That will save us shipping cost. If you want us to fix it you can ship it to us. We have a repair workshop in Sweden, Germany and China. You can ship it to any of our warehouse so that one of our technician can fix and ship it back to you. We have hundreds of happy customers, you can read their reviews below. We do our best to provide you the best quality products with a fastest after sale support. We guarantee our quality and price.

Rated 5 out of 5 stars

GREAT COMPANY

Great products, brought a bespoke unit for my Porsche, had couple of issues installing but Khan is great, replies quickly and gives links to videos etc on how to resolve. Great sounding unit with miles more features than factory unit

15 September 2022
Unprompted review
Rated 1 out of 5 stars

Customer service

Ordered a stereo for a mini. Did not notice where you should click to add CarPlay so had to get the dangle to connect. Your stuck buying their very expensive dangle as it’s the only one that works with this stereo. Tried to work around this without success or help from the company. Got the dangle with no app or link to the app. Sent multiple emails to get the app and received a link that went no where. Now I get no response nor the app and have paid a lot of many for something I can’t use and a stereo I can’t use as intended. Was planning on ordering another stereo but after this ordeal I will order nothing.

2 September 2022
Sigma Car Stereo logo

Reply from Sigma Car Stereo

Dear Cory - If you did not notice where to add carplay from that’s not our fault. After we ship the head unit it’s not possible to add built-in carplay. There is no way to integrate the chip inside the head unit. You have to use dongle via USB port.
And what???? You have sent us multiple emails but no reply? We have a team of professionals replying on whatsapp, emails, facebook, instagram etc. Our last email was that we sent you carplay app and after that we haven’t heard anything from you. If you have any genuine issue please contact us and we will try our best to solve your issue. If we could’t, we will make a refund. After your reviews here, we sent you multiple emails asking about your issue but you have not replied to any of our emails. We have thousands of satisfied customers and we don’t leave any issue unsolved, nor we leave any email not replied.

Rated 5 out of 5 stars

Super service & communication

Although they unfortunately did not have a head unit for my S5 I had ordered one and paid with a dash cam they double checked my order and found it was not suitable , they took the time and effort and refunded me with out question and did so promptly ! I thank Khan so much for his help .

19 August 2022
Unprompted review
Rated 5 out of 5 stars

I purchased a auto media system for my…Fiat 500

I purchased an auto media system for my Fiat 500 from Sigma Car Stereo. Th customer service was excellent. They answered the myriad of questions that I had before my purchase. I bought the system from them at a reasonable price. It was delivered to me very quickly. It was completely pre-wired with a plug and play harness. It took no more than an hour to install. They answered some questions immediately about the installation. Now it is working great. I highly recommend Sigma!

19 August 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely banging service from…

Absolutely banging service from delivery to technical help from the guys.
Had a few issues installing the product on my audi q3 (totally my fault) after a couple of emails I was told what I'd done wrong and they had me up and running in a matter of minutes 100% recomend this upgrade to anyone looking to add more features to the car or just looking for a better quality screen ect

16 June 2022
Unprompted review
Rated 5 out of 5 stars

Great product, great support.

I don’t leave reviews unless I’ve had very bad or very good service. The service from Sigma has been spot on. They answered a lot of questions up front to identify the right head unit and then supported me during the install by answering questions via the WhatsApp link on their page. Can’t fault them. Head unit was for an Mini Countryman R60.

6 June 2022
Unprompted review
Rated 5 out of 5 stars

I'm very happy with the product and service

I'm very happy with the product and service provided by Khan, he is always online and keen on helping and answering any questions. I highly recommend this product, I tested it for 2 months before writing this review. Many thanks Khan! All the best

23 May 2022
Unprompted review
Rated 5 out of 5 stars

Purchased a radio upgrade for our 2009…

Purchased a radio upgrade for our 2009 Mini Cooper from Sigma Car Stereo. The experience was excellent! Extensive information provided on their website about available products, along with very detailed photos and descriptions to ensure customers select the correct product configuration. Communication with the company staff was also outstanding. The product arrived promptly and fit perfectly after installation. Our 2009 Mini now has up to date technology that works beautifully. And a backup camera was included for free! All in all an excellent choice!

15 May 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! They ensure that you are buying a unit that is specifically made for the make, model, and year of your vehicle. Would definitely recommend purchasing from them!

12 May 2022
Rated 5 out of 5 stars

Excellent communication and Speedy delivery

Excellent communication and responsiveness. I ordered the Toyota Avensis 2003-2007 Aftermarket Radio Upgrade DAB (Free Backup Camera), and it came in 3 days before expected original delievery date....was quite surprised by such a speedy shipping! Part works very well. Will definitely look here first if I need anything in the future.

10 May 2022

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