Signal.org Reviews 

68
TrustScore 2 out of 5

2.1

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Rated 4 out of 5 stars

Cool app! I regularly use it to talk to my friends. Personally, I'd much prefer it over Discord, Teams, et. al. as it's much more secure with its end-to-end encryption. I'll deduct a point for... See more

Rated 1 out of 5 stars

The groups dimension to this app facilitates child porn and the Signal Foundation obviously knows that. There are groups that overtly call themselves 'CP...', 'Children' etc., and the group administ... See more

Rated 1 out of 5 stars

Between the poor customer service and the errors in filling orders, Signals.com should be avoided. This fall I placed two fairly big orders from the site, after receiving their catalog. I was shopping... See more

Rated 1 out of 5 stars

Stopped trusting them when they implemented shady, untrusted shitcoin MobiCoin as a sole payment method in the app, to send transactions between users, which doesn't work properly to this day, and Mob... See more

Company details

  1. Software company
  2. Internet Service Provider
  3. Software Vendor

Information provided by various external sources

Signal Messenger, LLC, is a software organization that was founded by Moxie Marlinspike and Brian Acton in 2018 to take over the role of the Open Whisper Systems project that Marlinspike founded in 2013.


Contact info

  • East 96th Street 450, 46240, Indianapolis, United States

  • signal.org

2.1

Poor

TrustScore 2 out of 5

68 reviews

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2.1

All reviews

(68)

14 reviews in the last 12 months

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Rated 1 out of 5 stars

only a chatbot for support is not even close to enough

I can't transfer my old chats without scanning a QR on my old phone. Problem is the camera of my old phone doesn't work and the only answer I got from their support was one by a chatbot that didn't respond to my actual problem. So please if there is any other way of transferring my chats without having to scan this QR code I'd be happy to hear from signal by a real person.

4 September 2022
Unprompted review
Rated 1 out of 5 stars

This is the email I had with signal…

This is the email I had with signal customer support :

me - I can't increase the volume, it's very low.

Signal - What happens when you try to use the volume buttons on your phone? What text, images, or behavior do you see on your screen? Is this for voice messages or during audio or video calls?

me - No, the messages sound is fine. It's the ringing for voice calls and video calls. The sound is extremely low.

signal - Got it. Is your overall phone volume adjusted high enough before these calls come in?

me - Yes everything is as high as it can go.

signal - Does this happen with every single contact you call?

me - It's not when I call,it's when they call me, that's when the phone rings right? Your phone doesn't ring when you call others, it rings when others try to call you, since the first phone was invented ...right? Are you sure you are signal support ?

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Going Strong

It's got some catching up to do, but I'm already very, very happy with the service.
Cross-platform application with audio+video call support, the open source software with strong end-to-end encryption and Signal protocol, and surprisingly good audio/video call quality for a company that runs on donations.

The UX could be better, but a designer could tell that it's built for accessibility and not for aesthetics. That doesn't mean the UI couldn't be more pleasing. Signal is still my preferred app, and will remain so, but I hope they keep improving the UI alongside other features.

While Signal still has ways to go, I'm very confident in their ability to build on top of their already excellent product.
Having said that, I'd appreciate an Apple Watch app though. :D

9 May 2021
Unprompted review
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