Signature Clinic Reviews 

1,362
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being friendly, caring, and professional, making them feel at ease throughout their journey. People consistently highlight the excellent service and smooth user experience, noting that everything was clearly explained. Many consumers are extremely pleased with the high quality of the results and the impeccable aftercare provided. However, some customers also noted significant dissatisfaction with customer support and aftercare, describing experiences where assistance was refused. A few other people also felt that the quality of some procedures was poor, leading to unsatisfactory results like uneven outcomes or issues with stitching and scarring.

What people talk about most

Staff

People report positive experiences with staff, with many reviewers highlighting the professionalism,... See more

Service

Users describe positive interactions with service, with many reviewers praising the professional and caring... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing dissatisfaction due to... See more

User experience

Clients share positive opinions on user experience, with many describing it as a "breath of fresh air" and... See more

Quality

Consumers are generally satisfied with the quality of the results, with many expressing happiness and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my upper eyelids done with Dr Sherif in February and am extremely pleased with the results. I have zero scars visible. I returned to the Rochdale clinic yesterday for a face and neck lift wit... See more

Company replied

Rated 5 out of 5 stars

I had an upper blepharoplasty at the Birmingham Clinic my surgeon was Dr Mohammed Abdelhady I can’t tell you how happy I am with the results. The medical team that I saw were all lovely made me feel v... See more

Company replied

Rated 5 out of 5 stars

Thank you Dr Carlo for making me feel less nervous during my facelift and for answering my questions. Also big thank you to the staff, Sana, Yakubu, Reagan and also Ryan who did my initial consultatio... See more

Company replied

Rated 5 out of 5 stars

The whole team were professional and friendly and put me at ease. The procedure (arm lift) was fast and practically pain free. Having a local anaesthetic meant I could leave soon after with all my af... See more

Company replied


Company details

  1. Plastic surgery clinic

Written by the company

Welcome to Signature Clinic, where we combine expertise and care to offer a wide range of cosmetic treatments designed around you. Our team of highly experienced, GMC-registered surgeons, including Dr Carlo Debbas, Dr Sherif Elamari, Dr Anan Ibrahim, Dr Mohamed Abdelhady, Mr Ayman Mohammad and Dr Bikram Jit Singh, specialises in blepharoplasty (eyelid surgery), gynecomastia (male chest reduction), cosmetic surgeries, and a variety of non-surgical aesthetic treatments. Whether you're looking to refresh your appearance or boost your confidence, we're here to guide you every step of the way. Our clinics, located in key cities across the UK and Ireland, are open 7 days a week, offering free consultations to help you make an informed decision without any pressure. We understand that each patient is unique, and our focus is on delivering tailored treatment plans that align with your specific goals and needs. At Signature Clinic, there are no hidden fees, just transparent, competitive pricing that you can trust. To make your journey even easier, we work with leading finance partners to offer 0% interest-free credit, ensuring your chosen treatment is as accessible as possible. From the first consultation to your post-treatment follow-ups, we prioritise your comfort and peace of mind. We pride ourselves on a no-pressure, supportive approach, giving you the time and space to explore your options with confidence. Our dedicated aftercare ensures you feel supported long after your treatment, with flexible follow-up appointments to monitor your progress.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,362)

467 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an upper eyelid surgery in april…

I had an upper eyelid surgery in april of this year with Dr Carlos at the Manchester clinic. I’m 37 and hated my saggy eyes as I felt it aged me so much. I was nervous upon arrival and the clinic was running extremely behind about 2 and half hours, there wasn’t any communication from staff as to how long we would be waiting we had to ask on several occasions which I felt a tad frustrating, Upon meeting Dr Carlos he made me feel very comfortable and asked my desired look from the procedure. The nurse in the room was so nice and offered to hold my hand throughout the procedure as she could see I was visibly nervous. My results…… WOW WOW I am beyond happy, my eyelids look amazing and scarring is barely visible at all! The aftercare team was amazing, any emails were responded to within an hour about any concerns or questions. Lastly THANKYOU!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

What can I say

What can I say, amazing absolutely so happy, my surgery and recovery was speedy and painless, amazing results, I had loads of compliments, Dr Carlos Debbas you are the best and made such a huge difference to eyes wish I had this procedure done earlier.
Thank you so much
SG

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service.

Always made to feel welcome and like an individual. Very responsive to email questions after the initial consultation to re-explain procedure and alleviate concerns. Had full confidence in every member of the team and it felt like they we all a true team working together. Was put at ease on the day of the procedure and the aftercare was excellent.

5 August 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Mark

We are delighted to hear that you felt welcomed and valued as an individual throughout your journey with us. It's wonderful to know that our team was able to answer your questions, address your concerns, and provide the reassurance you needed both before and after your procedure.

Thank you for your kind words and for choosing Signature Clinic. We wish you all the very best with your continued recovery.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

My Signature experience.

Signature have been 100% professional and provided a great service, including the aftercare. I felt no pain during surgery, or after surgery and am very happy with happy with my decision to choose Signature.

11 December 2025
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Customer

We are happy to hear that you had such a positive experience with Signature Clinic. It's fantastic to know that you found our team professional throughout your journey and that you were pleased with both your treatment and aftercare.

We are delighted that you're happy with your decision to choose Signature Clinic.

Warm regards,
The Signature Clinic Team

Thank you for your kind feedback and for placing your trust in us. We wish you all the very best with your continued recovery.

Rated 5 out of 5 stars

OMG what can I say

OMG what can I say. Signature Clinic Cardiff from start to finish have been amazing!! I watched a bad review before I came and was worried but my whole experience has been positive and would definitely recommend. Dr abdelhady is amazing I’m 4 days post op from upper bleph surgery and so pleased. All the nurses were amazing too.

31 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Customer

Thank you so much for your wonderful review.

It's fantastic to know that our team helped put your mind at ease and that you felt well cared for from start to finish.

We're especially pleased to hear that you're already so happy with your upper blepharoplasty results just four days after your procedure. We'll be sure to pass your kind words on to Dr Abdelhady and the nursing team, who will be thrilled to receive your feedback.

Thank you for your recommendation and for choosing Signature Clinic. We wish you a smooth recovery and hope you continue to be delighted with your results.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

I was very anxious about having the…

I was very anxious about having the procedure, but was put at ease by all members of staff, from the receptionist and nurses to the dr, it was very quick, and honestly didn’t feel a thing.
I would definitely recommend it.

31 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Customer

We are delighted to hear that our team helped put you at ease throughout your journey. We understand that it's completely natural to feel anxious before a procedure, so it's wonderful to know that everyone made you feel comfortable and reassured.

Thank you for your recommendation and for choosing Signature Clinic. We wish you all the very best with your recovery.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

What a fantastic experience

What a fantastic experience, ! Professional before , during, and after. I can’t believe the difference in my life since I signed up for upper eyelid surgery. I just wish I had don’t it sooner . My confidence and zest for life have returned. The staff made sure you were relaxed and comfortable , and calm your nerves. Professional, caring and immaculate, I would highly recommend this establishment. Change your life , go for it❤️

17 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Greta

Thank you so much for your wonderful review.

We are absolutely delighted to hear what a positive impact your upper eyelid surgery has had on your confidence and quality of life. Knowing that you felt supported before, during and after your procedure means a great deal to us.

It's fantastic to hear that our team helped you feel relaxed, comfortable and reassured throughout your journey. Your kind words about our professionalism, care and attention are greatly appreciated and will be shared with the team.

We wish you all the best.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

I'm happy with the Signature clinic.

I'm happy with the Signature clinic.
From my 1st enquiry to my procedure. Staff i dealt with made me feel very special.
Dr Sherrif & his team gave me so much information on the procedure I was having pre & postop,the aftercare information, phone calls were 1st class.Never once did I feel uneasy.

21 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Carol

We are delighted to hear that you felt well cared for from your initial enquiry through to your procedure and aftercare. Providing clear information, ongoing support and a welcoming experience for every patient is something we strive for, so it's wonderful to know this was reflected in your journey.

We'll be sure to pass your kind comments on to Dr Sherif and the team, who will be pleased to hear that they helped you feel informed, comfortable and supported throughout.

Thank you for choosing Signature Clinic. We wish you all the very best with your continued recovery.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

It was fabulous no stress fast safe…

It was fabulous no stress fast safe procedure and my results are amazing highly recommend this clinic
The staff help with all ur questions and explain everything to u before u have any thing done after care is just as good

14 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Tracey

We are delighted to hear that you had such a positive experience with us and that you found your procedure to be smooth, safe and stress free. It's wonderful to know that you're so pleased with your results.

We're also pleased to hear that our team took the time to answer all of your questions and ensure you felt fully informed before your procedure, and that our aftercare continued to provide the support you needed.

Thank you for your recommendation and for choosing Signature Clinic. We wish you all the very best and hope you continue to enjoy your results.

Warm regards,
The Signature Clinic Team

Rated 4 out of 5 stars

Overall a good experience!

Overall a good experience!

The process to get a consultation was simple enough and the person doing the consultation really explained everything about the procedure in detail and answered any questions I had.

Between the consultation and procedure I felt like communication could have been improved. For example, I was given one time for a second video consultation then given two other different times and had to ring up to confirm which time was the correct one. This consultation ended up being just a phone call and was also over an hour late to the time I was given and felt very rushed, literally like a 1 min conversation.

Similarly, I was told someone would be in touch for a prescription of diazepam but had to call up 2 days before my appointment to actually get this. In the end I didn't even end up taking the diazepam because I was instructed to wait to be told to take it but no one did, so that was a waste of £20 and it went unused.

However, the staff on the phone/over email were very helpful and the clinic staff were lovely. The nurse looking after me (I think Jessica at Birmingham clinic) was very kind and explained the aftercare well.

I started to feel a bit lightheaded during the procedure as it was slightly delayed so had been a while since I ate by the time I got it done (labiaplasty so you can imagine) but all of the clinicians did their best to put me at ease, fetching me a snack and sugary drink as well as giving me an ice pack for my neck which helped me feel much better.

The procedure itself was easy, quick and painless. The Dr explained what was happening at each step and the clinicians offered lots of reassurance. I’m currently recovering so can’t speak on final results but I’m very happy with how it’s looking so far and the healing process.

The 24 hour and 7 day check ins were very welcome and helped put my mind to ease and answer any questions I had.

Overall a good experience, I would rate 4.5 if I could just deducting 0.5 for sometimes having to chase for clarifications but couldn’t fault the staff, very helpful and no question felt like an inconvenience to them despite how silly it may be.

17 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Shauna

Thank you for taking the time to leave such a detailed review and for sharing your experience with us.

We are delighted to hear that you found the consultation informative and that our clinical team helped you feel comfortable and reassured throughout your procedure. It's especially pleasing to know that the team at our Birmingham clinic, including Jessica, provided compassionate care and supported you when you felt unwell.

We also appreciate your honest feedback regarding the communication leading up to your procedure. We are sorry to hear about the confusion surrounding your consultation appointments, the delay to your pre-operative call, and the inconvenience you experienced in obtaining your prescription. This is not the level of service we aim to provide, and your comments will be shared with the relevant teams so we can review our processes and improve the patient experience.

We're pleased to hear that your procedure was straightforward, that you felt well supported during your recovery, and that our follow-up care has helped to put your mind at ease.

Thank you once again for your balanced and thoughtful feedback. We wish you a smooth continued recovery and hope you remain happy with your final results.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Excellent clinic with very friendly…

Excellent clinic with very friendly staff. Everyone was welcoming, professional, and made me feel completely at ease throughout my visit. I would highly recommend this clinic.

30 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Joanne

Thank you for taking the time to leave such a lovely review.

It's wonderful to know that our team made you feel welcome, comfortable and well cared for throughout your visit. Providing a friendly, professional environment where our patients feel at ease is something we strive for every day.

Thank you for your recommendation and for choosing Signature Clinic. We wish you all the very best and look forward to welcoming you again in the future should you need us.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

What can I say just excellent

What can I say just excellent, every step of the way everything was explained the follow-up was exceptional and as for the procedure it was over in a flash I was a bit dubious about local anaesthetic but seriously nothing to worry about all done and dusted under 2 hours and also absolutely no bruising which amazed me I have recommended the company and my surgeon to family and friends we will definitely all be back!!

15 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Andrea

We are delighted to hear that you had such a positive experience from start to finish. It's wonderful to know that you felt well informed throughout your journey, that your follow-up care exceeded your expectations, and that the procedure itself was a comfortable experience for you.

We're especially pleased to hear that your recovery went so well and that you experienced no bruising. Thank you for sharing your experience with others and for recommending both Signature Clinic and your surgeon to your family and friends.

Your kind words mean a great deal to our team. We look forward to welcoming you and your family back in the future should you choose to return.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Face and neck lift

Face and neck lift. Very professional
Friendly and approachable
Explained everything thoroughly at the outset
Very pleasing results
Competitive prices

11 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Rebecca

We are delighted to hear that you had such a positive experience with your face and neck lift. It's great to know that you found our team professional, friendly and approachable, and that you felt fully informed throughout your treatment journey.

We're especially pleased that you are happy with your results and felt our pricing offered good value. Your kind feedback means a great deal to the team.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

I had Dr Carlos do my upper…

I had Dr Carlos do my upper blepharoplasty from start to finish I had excellent results good after care the only thing I would ask if the London clinic had better waiting facilities after your surgery very tiny area but all in all 100% recommend this clinic

25 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Tracy

We are delighted to hear that you are pleased with the results of your upper blepharoplasty and that Dr Carlos and the team provided you with excellent care throughout your journey, including your aftercare.

We also appreciate your feedback regarding the waiting area at our London clinic. Patient feedback is invaluable to us, and we will share your comments with the relevant team as we continually look for ways to improve our facilities and the overall patient experience.

Thank you for your recommendation. We wish you all the very best with your continued recovery and future.

Warm regards
The Signature Clinic Team

Rated 5 out of 5 stars

Dear Dr Sherif and Team,

Dear Dr Sherif and Team,

Thank you so much for your magic.

For as long as I can remember, I have been self conscious about my neck. Since losing five stone, I became even more aware of it, and it affected everything from the clothes I chose to wear to whether I felt confident enough to wear my hair up.

I know you told me not to look in the mirror for a few weeks, but I couldn’t help myself. When I finally did, I cried tears of joy. Seeing a firm, defined neck for the first time has been overwhelming in the best possible way. I can already feel my confidence returning, and it’s an incredible feeling.

Thank you will never be enough. The professionalism, skill, kindness, and compassion that you and your team have shown throughout this journey have been priceless. From the very beginning, I have felt completely cared for and supported.

I can’t wait to see the final results, but even at this stage I know this has been life changing. Thank you again, Dr Sherif. You haven’t just changed my neck, you’ve changed the way I feel about myself, and for that I will be forever grateful.

29 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Laura-Jane

Your words truly mean the world to us. We are absolutely delighted to hear how much your neck lift has impacted your confidence and that you're already feeling so happy with your results. Knowing that you now feel able to wear the clothes and hairstyles you've always wanted is exactly why we do what we do.

We'll be sure to share your incredibly kind message with Dr Sherif and the entire team. They will be deeply touched to know that their professionalism, skill, kindness, and compassion made such a positive difference to your journey.

Thank you for placing your trust in Signature. It has been our privilege to be part of your transformation, and we wish you continued healing and every happiness as your results continue to develop. Your confidence is the greatest reward we could hope for.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Gynaecomastia surgery

Went in for gynaecomastia surgery on 25th June with Dr Carlo Debbas at signature clinic in Cardiff and I'm so happy with the results. I finally have confidence with my t-shirt off. I was extremely nervous but all the staff were extremely welcoming and did their best to calm my nerves. I had the money saved up for a couple years before finally deciding to go ahead with it and I'm so glad I did, my only regret is that I didn't do it sooner! If you're like me and are nervous about the procedure trust me go ahead with it, you won't regret it. The procedure was completely painless and over within 45 mins. I would definitely recommend signature clinic.

25 June 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Nathan

We're delighted to hear how pleased you are with your gynecomastia surgery and that you're already enjoying the confidence your results have given you. Knowing that you now feel comfortable taking your T-shirt off is exactly the kind of life-changing outcome we strive to achieve for our patients.

Thank you once again for placing your trust in Signature. We wish you all the very best with your continued recovery and hope you enjoy your results for many years to come.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Thanku staff is very good and polite…

Thanku staff is very good and polite Good service

26 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Mr Pagani

We're delighted to hear that you had a positive experience and found our team to be polite, friendly, and professional. Providing excellent service and making our patients feel welcomed and well cared for is always our priority.

Thank you for choosing Signature.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Lovely staff

Lovely staff , after care very good they answer any questions , ring up to check everything is ok, affordable prices. Care package is great. Im a returning customer and will be going again next year

23 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Lynette

Thank you so much for your lovely review and for choosing Signature once again.

It's wonderful to know that you found our aftercare helpful, with the team readily available to answer your questions and check in on your recovery. We're also pleased that you feel our care packages offer great value.

The greatest compliment we can receive is a returning patient, and we're honoured that you've chosen to come back to us. We look forward to welcoming you again next year.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Blepharoplasty upper eyelid

I can honestly say the whole experience was made so easy by Signature. The staff were excellent, helpful, friendly, professional and caring, and extremely knowledgeable. I was very nervous but they made me feel calm and relaxed. I am overjoyed with the results

26 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Sarah

We're delighted to hear that your experience with Signature was such a positive one. It's fantastic to know that our team made you feel supported every step of the way and helped you feel calm and relaxed during what can understandably be a nerve racking experience.

We're especially pleased to hear that you are overjoyed with your results. Your kind words mean a great deal to the entire team, and we'll be sure to share your feedback with them.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

So glad i chose Signature Clinic

Ive had a great experience with Signature Clinic and i would definitely recommend them.
Everyone that I have had contact with has been professional, friendly and supportive.

26 July 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Julie

Thank you so much for taking the time to leave us such a lovely review.

We're delighted to hear that you had a great experience with Signature Clinic and that every member of our team made you feel supported throughout your journey.

Thank you for choosing Signature, and we wish you all the very best with your continued recovery and results.

Warm regards,
The Signature Clinic Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look