OMG what can I say. Signature Clinic Cardiff from start to finish have been amazing!! I watched a bad review before I came and was worried but my whole experience has been positive and would definite... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm happy with the Signature clinic. From my 1st enquiry to my procedure. Staff i dealt with made me feel very special. Dr Sherrif & his team gave me so much information on the procedure I was havin... See more
Company replied
Highly recommend! They made me feel comfortable all way through the staff was really good the lady who took me in and got everything ready I think she called lin very good! Also the surgeon sheriff an... See more
Company replied
I had my upper eyelids done with Dr Sherif in February and am extremely pleased with the results. I have zero scars visible. I returned to the Rochdale clinic yesterday for a face and neck lift wit... See more
Company replied
Company details
Written by the company
Welcome to Signature Clinic, where we combine expertise and care to offer a wide range of cosmetic treatments designed around you. Our team of highly experienced, GMC-registered surgeons, including Dr Carlo Debbas, Dr Sherif Elamari, Dr Anan Ibrahim, Dr Mohamed Abdelhady, Mr Ayman Mohammad and Dr Bikram Jit Singh, specialises in blepharoplasty (eyelid surgery), gynecomastia (male chest reduction), cosmetic surgeries, and a variety of non-surgical aesthetic treatments. Whether you're looking to refresh your appearance or boost your confidence, we're here to guide you every step of the way. Our clinics, located in key cities across the UK and Ireland, are open 7 days a week, offering free consultations to help you make an informed decision without any pressure. We understand that each patient is unique, and our focus is on delivering tailored treatment plans that align with your specific goals and needs. At Signature Clinic, there are no hidden fees, just transparent, competitive pricing that you can trust. To make your journey even easier, we work with leading finance partners to offer 0% interest-free credit, ensuring your chosen treatment is as accessible as possible. From the first consultation to your post-treatment follow-ups, we prioritise your comfort and peace of mind. We pride ourselves on a no-pressure, supportive approach, giving you the time and space to explore your options with confidence. Our dedicated aftercare ensures you feel supported long after your treatment, with flexible follow-up appointments to monitor your progress.
Contact info
49 Crow Road, G11 7SH, Glasgow, United Kingdom
- +44 7441 918015
- hello@signatureclinic.co.uk
- signatureclinic.co.uk
4.4
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a neck lift in March in the…
I had a neck lift in March in the Glasgow clinic. From the initial consultation, pre surgery assessment to surgery I was well informed, reassured and felt safe. The aftercare consists of phone calls 1 day after surgery, 1 week after, 6 weeks after then 12 weeks, which works well for me as I live so far away. You also send photos in to make sure everything is going as planned and when you leave the clinic, you are provided with an aftercare bag with antibiotics, compression garments and bandages with literature about how to look after your wounds and a timeline of what to do and what not to do.
I had local anaesthetic for my surgery, so I was awake throughout and didn't find it too stressful. The recovery was painful for me for the first 2 weeks and I wasn't prepared for the emotional rollercoaster either as I felt at times like I was never going to look like myself again, but thats just part of the healing process and now 8 weeks on I'm over the moon with the results.
All of the staff at the clinic were lovely and the surgeon was great, I couldn't have asked for more.
The only thing I think could have improved my experience was if there was a specific recovery room that I could have gone to after the surgery, even just for an hour to compose myself and have a cuppa. Once I was given my aftercare bag, I was told I could go, even though I was waiting for my lift to arrive from Cumbria and when I asked if I could wait somewhere, the only option I was given was to sit in the fluorescent lit waiting room looking the worst Id ever looked. I hope they implement this change for future patients- I will certainly be back!
12 March 2026
Unprompted review
Reply from Signature Clinic
Dear Rebecca
Thank you so much for taking the time to share such a detailed review.
We’re delighted to hear that you felt well informed, reassured, and safe throughout your journey with the team at our Glasgow clinic. It’s also wonderful to know that our structured follow-up calls and aftercare support have worked well for you, especially given the distance you travelled.
We’re very pleased that you are now 8 weeks on and over the moon with your results, and that you felt supported by both your surgeon and the wider clinic team during your recovery.
We also sincerely appreciate your constructive feedback regarding your post-operative experience in clinic. We are sorry that you did not have access to a more comfortable recovery space while waiting for your lift. Your comments have been noted and will be shared with the management team, as we are always looking for ways to improve the patient experience.
Thank you again for your recommendation and for highlighting both the positives and areas for improvement. We truly value your feedback.
Warm regards,
The Signature Clinic Team
Fantastic surgeon Mr Ahmed Alsayed
Fantastic surgeon Mr Ahmed Alsayed , truthful consultation discussing what could be achieved , I felt very confident that he would do a fantastic job , which he has , It is only 3 and a half weeks since my procedure , but the results are starting to show and I’m absolutely delighted with them .
My surgery was done under local anaesthetic , it was pain free and Dr Ahmed and his team made me feel so comfortable during it .
The Aftercare Team were fantastic , phoning regularly and discussing anything that concerned me , reassuring me that this was part of the process and they were so caring , they were correct , it was the process of healing and I’m absolutely delighted with my results and thoroughly recommend Signature Clinic !
11 April 2026
Unprompted review
Reply from Signature Clinic
Dear Stuart
We’re delighted to hear that you had such a positive experience with Mr Ahmed Alsayed. It’s great to know that you felt confident and well-informed during your consultation, and that your procedure was comfortable and pain-free under local anaesthetic.
We’re also very pleased that you felt well supported by our team throughout your surgery and recovery, and that our Aftercare Team were able to provide reassurance and regular follow-up during your healing process.
It’s fantastic to hear that you are already seeing great results and are so happy with your outcome. We truly appreciate your recommendation and kind words.
Warm regards,
The Signature Clinic Team
Staff very nice and helpful
Staff very nice and helpful, lovely clean clinic, really happy with my procedure scaring is minimal.
10 February 2026
Unprompted review
Reply from Signature Clinic
Dear Jeanette
We’re very pleased to hear that you found our staff helpful and welcoming, and that you were pleased with the cleanliness of the clinic. It’s also wonderful to know you’re really happy with your procedure and that your scarring is minimal, as patient satisfaction and results are very important to us.
We truly appreciate you taking the time to share your experience.
Warm regards,
The Signature Clinic Team
Really pleasant staff and doctor had…
Really pleasant staff and doctor had upper eyelid bleph which i am very happy with was a good experience was looked after well
6 April 2026
Unprompted review
Reply from Signature Clinic
Dear Margaret
We’re delighted to hear that you had a positive experience and are happy with your upper eyelid blepharoplasty results. It’s great to know that our staff and doctor made you feel well looked after throughout your journey, as providing attentive and supportive care is very important to us.
We really appreciate you taking the time to share your feedback.
Warm regards,
The Signature Clinic Team
My surgeon was Dr Carlo Debbas for my…
My surgeon was Dr Carlo Debbas for my facelift which I had 7 days ago.
Most definitely deserves 5 stars he is a amazing surgeon.
Very lovely people who work in the London clinic very friendly polite and professional.
Definitely would go back there if I needed anymore treatment.
Thank you
30 April 2026
Unprompted review
Reply from Signature Clinic
Dear Michelle
Thank you so much for your wonderful review. It’s fantastic to know that you felt well cared for by our friendly, professional, and supportive staff throughout your journey.
We truly appreciate your kind words and your trust in us, and we’re so pleased that you would consider returning to us in the future.
Wishing you a smooth recovery and continued healing.
Warm regards,
The Signature Clinic Team
Great service
Great service
I’ve had a number of treatments & always treat with dignity whilst listened to. Much safer than traveling abroad with prices not greatly inflated
7 May 2026
Unprompted review
Reply from Signature Clinic
Dear Debbie
Thank you for your kind review.
We’re so pleased to hear that you have consistently had positive experiences with us and that you have always felt listened to, respected, and treated with dignity throughout your treatments. Providing safe, high-quality care and support to our patients is extremely important to us.
We truly appreciate your recommendation and your trust in our team.
Warm regards,
The Signature Clinic Team
Absolutely amazing clinic ,
Absolutely amazing clinic ,
I had an arm lift I couldn't be happier from start to finish it was amazing fabulous staff, and the aftercare is second to none highly recommended
22 January 2026
Unprompted review
Reply from Signature Clinic
Dear Mrs Ward
We’re delighted to hear that you are so happy with your arm lift results and that you had such a positive experience from start to finish. It’s fantastic to know that our team and aftercare made such a great impression on you, as providing exceptional patient care is always our priority.
Thank you again for your recommendation and for taking the time to share your experience.
Warm regards,
The Signature Clinic Team
Great experience with Dr Carlo
7 May 2026
Unprompted review
Reply from Signature Clinic
Dear Ho
Thank you for your review. We’re delighted to hear that you had a great experience with Dr Carlo.
Warm regards,
The Signature Clinic Team
Felt safe and comfortable from arrival…
Felt safe and comfortable from arrival . All staff made me feel comfortable. Dr Carlo was fantastic- he’s very informative and approachable. Great experience
6 May 2026
Unprompted review
Reply from Signature Clinic
Dear Chloe
Thank you so much for your lovely review.
We’re delighted to hear that you felt safe and comfortable from the moment you arrived and that our team helped make your experience a positive one. It’s especially wonderful to hear your kind feedback about Dr Carlo.
Thank you again for taking the time to share your experience with us.
Warm regards,
The Signature Clinic Team
labiaplasty w Dr Carlo Debbas
i had a lovely experience with signature clinic - all the staff were so friendly and nothing was too much. Dr Carlo Debbas was my surgeon I felt very comfortable throughout my time here and everything was explained clearly including the aftercare would 100% recommend. thank you !!🩷
5 May 2026
Unprompted review
Reply from Signature Clinic
Dear Mia
We’re delighted to hear that you had such a positive experience with Dr Carlo Debbas and the team. It’s great to know that you felt comfortable throughout your time with us and that everything, including your aftercare, was clearly explained.
We really appreciate your recommendation and kind words about our staff. Thank you again for taking the time to share your experience.
Warm regards,
The Signature Clinic Team
PEOPLE OF COLOUR SHOULD STAY AWAY FROM THE GLASGOW SIGNATURE CLINIC
I would give zero stars if I could. My experience at Glasgow Signature was extremely poor.
On arrival, the receptionist didn’t acknowledge me and simply pointed to where I should sit. I waited nearly two hours with no update—only to be told they were running late after I went back to ask.
There was further confusion when my name was called incorrectly, and the situation was handled unprofessionally. Although one doctor was polite, the overall service was disappointing and pathetic!
During my consultation, Dr Ahmed was dismissive and did not take the time to listen to my concerns. I was told I would receive an email to book for the 25th, but this never happened.
Overall, the lack of communication and professionalism was unacceptable. The way I was treated made me feel discriminated against, which is deeply concerning.
*My Advice to this Glasgow Signature is to Highlight on your Website That you Treat Certain Races so that We wont Waste Our Times Visiting Your Clinic!*
11 April 2026
Unprompted review
Reply from Signature Clinic
Dear Customer
Thank you for taking the time to share your feedback. We are very sorry to hear that your experience at our Glasgow clinic did not meet your expectations.
We sincerely apologise for the delays, communication issues, and the manner in which you felt you were treated during your visit. We understand how frustrating this must have been, particularly after waiting a significant amount of time without updates.
We also apologise if you felt that your concerns were not fully listened to during your consultation, and for any confusion regarding follow-up communication and booking arrangements.
We would also respectfully state that we do not agree with the suggestion that patients are treated differently based on race or ethnicity. Signature Clinic is committed to providing the same standard of care, professionalism, and respect to every patient who attends our clinics, regardless of their background.
We would welcome the opportunity to look into your concerns further. Please contact us directly on reviews@signatureclinic.co.uk with your details so that we can review your experience thoroughly and address the issues you have raised.
Warm regards,
The Signature Clinic Team
I had a great experience with dr carli…
I had a great experience with dr carli and the team, both the nurses shifana and sana were great they had a good energy about them they were very caring and informative in regards to the procedure and after care. Dr carlo was fantastic from beginning to end, very polite informative and helped me make the best decision in terms of surgery choice. The procedure it self was quick he was reassuring through out and put my nerves at ease. Genuinely a lovely Dr. I would be happy to remember him for lower beloved surgery to anyone who needs it. on. I cannot wait to see the results .
5 May 2026
Unprompted review
Reply from Signature Clinic
Dear Mo
We’re delighted to hear that you had such a positive experience with Dr Carlo and the wider team. It’s wonderful to know that you were made to feel well cared for and fully informed throughout your journey.
We’re especially pleased that Dr Carlo helped you feel at ease and supported you in making the right decision, and that your procedure was a comfortable and reassuring experience.
Thank you for your recommendation, it truly means a lot to us. We look forward to seeing your results develop and wish you a smooth recovery.
Warm regards,
The Signature Clinic Team
Amazing experience
Amazing experience, super quick and very professional. Would absolutely recommend Dr Carlos Debbas!
5 May 2026
Unprompted review
Reply from Signature Clinic
Dear Chxrlei
Thank you for your wonderful feedback.
We’re delighted to hear that you had such a positive experience and found the process quick and professional. It’s especially great to know that you would recommend Dr Carlos Debbas, we will be sure to pass on your kind words.
Thank you again for your recommendation.
Warm regards,
The Signature Clinic Team
An excellent experience all round
I’m now on day 5 post procedure (upper bleph) and I want to say a huge thank you to the team at Signature Clinic Birmingham. My dealings with the company from the very start have been so positive. The customer service is excellent. I was very well looked after by Dr Abdelhady, nurses Rose and Mary with the support of Gian. Everything was explained to me so well that my blood pressure actually lowered on the table! The op was painless. I look forward to the next few weeks and months when I know I’ll see a good result thanks to these guys.
30 April 2026
Unprompted review
Reply from Signature Clinic
Dear P French
Thank you so much for taking the time to share your experience.
We’re delighted to hear that your journey with Signature Clinic Birmingham has been so positive from the very start. It’s great to know that you felt well looked after and supported throughout your procedure.
We’ll be sure to pass on your kind words to Dr Abdelhady and the team, they will be very pleased to hear your feedback. We’re especially glad that you felt at ease during your procedure and that everything was clearly explained.
Wishing you a smooth recovery, and we look forward to seeing your results develop over the coming weeks and months.
Thank you again for your lovely review.
Warm regards,
The Signature Clinic Team
I am a mature lady
I am a mature lady, after stresfull times throughout my life I decided it was time for me to do something for me. I had slight creasing under my eyes and slightly hooding on my eye lids, also the start of crepey neck. I was 66 at the time so looked good for my age.
I decide to go ahead and have the treatment done,after an online interview I paid half the deposit of £10.000 pounds. I was excited as the work being done was a full
face eye lift including eyes and neck. After the operation I feel a little dissapointed as I had this treartment to make my face tighter and get rid of under eye laughter lines but I am now suffering worse than before the operation as I still have water retention under my eyes which will cost thousands of pounds to treat and my forehead was never touched so I still have lines there. The surgeoen told me to have a laser treatment to remove the water retention that was not present before I had the face lift. I wish I had just had a laser treatment insead of the face lift as It would of worked out much cheaper and so much better for my skin
Regards
Joanie Coupe
Hi Thank you for your responce I look forward to hearing from you. Just to say the satff and surgeon are supper its to do with I had the face lift to remove excess skin but I am still left with what looks like bags under my eyes.
KImndest regards
Joanie Coupe
30 June 2025
Unprompted review
Reply from Signature Clinic
Dear Ms Coupe
Thank you for taking the time to share your experience.
We are truly sorry to hear that you feel disappointed with your results, particularly after making the decision to undergo treatment following what you described as a difficult period in your life. We understand how important this was for you, and we regret that your outcome has not met your expectations.
It is important to clarify that surgical procedures such as a facelift and blepharoplasty are designed to address skin laxity and structural concerns, rather than all aspects of skin quality, such as fine lines or skin texture. Treatments like laser therapy are sometimes recommended as complementary procedures to further enhance results where appropriate.
That said, we would very much like the opportunity to review your case in detail. Patient care and satisfaction are extremely important to us, and we want to ensure that your concerns are properly assessed and addressed.
I will ask a member of our aftercare team to contact you directly so that we can arrange another full clinical review with your surgeon and discuss the most appropriate next steps for you.
Thank you again for your feedback.
Warm regards,
The Signature Clinic Team
Reply from Signature Clinic
Dear Sophie
We’re delighted to hear that you found our team friendly, efficient, and knowledgeable. Providing a positive and professional experience for our patients is very important to us, so it’s great to know this was reflected in your visit.
Warm regards,
The Signature Clinic Team
Great care & quick setvice
27 April 2026
Unprompted review
Reply from Signature Clinic
Dear Sarah
We’re really pleased to hear you were happy with the care you received and the prompt service. Your comments are greatly appreciated.
We look forward to supporting you again if you ever need us.
Warm regards,
The Signature Clinic Team
Had my surgery with dr Carlo
Had my surgery with dr Carlo, was an amazing experience, no issues and everything flowed smoothly throughout. Highly recommend
27 April 2026
Unprompted review
Reply from Signature Clinic
Dear Zack
We’re so pleased to hear that your experience with Dr Carlo was such a positive one, and that everything went smoothly from start to finish. Your recommendation truly means a lot to us.
Wishing you all the best with your continued recovery.
Warm regards,
The Signature Clinic Team
I would like to thank dr ahmed alsayed…
I would like to thank dr ahmed alsayed for my revision surgery he did free of charge even though he did not perform original facelift. Results are brilliant and only been 4 weeks. He is amazing
Helen oakley
29 March 2026
Unprompted review
Reply from Signature Clinic
Dear Helen
Thank you for taking the time to share your experience.
We’re delighted to hear that you’re so pleased with your results just four weeks after your revision procedure. It’s wonderful to know that Dr Ahmed Alsayed was able to support you and deliver such a positive outcome.
Your kind words will be shared with him and the team. Wishing you continued healing and enjoyment of your results.
Warm regards,
The Signature Clinic Team
I had skin boosters
I had skin boosters, botox and lip filler done with Dr Ahmed Shedid and his service was perfect. He was so professional all the way through and showed extreme precision when he was doing treatments on me. I would 100% recommend going and getting treatments done off him he was amazing at what he was doing and super kind, inlove with how it all looks now.
27 March 2026
Unprompted review
Reply from Signature Clinic
Dear Monika
Thank you so much for taking the time to share your experience.
We’re delighted to hear how happy you are with your results and that you felt well looked after throughout your treatments. Dr Ahmed Shedid takes great pride in delivering professional, precise, and patient-focused care, so it’s wonderful to know this came across during your visit.
Your kind words and recommendation mean a great deal to us. We’re so pleased you love your results, and we look forward to welcoming you back again in the future.
Warm regards,
The Signature Clinic Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.