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4.2
228 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
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Pretty bad quality products. Glued on fake leather casing that comes loose fast. Quality of letters is also not great and rubs off in a couple of months.
Pretty products though and quite cheap.
Horrible quality to a ridiculous price. Looks nothing like the picture, DONT BUY
Reply from Signofsweden
Hi,
We take reviews seriously, but we have not been able to identify any order connected to the name shown on Trustpilot — across any of our stores/systems.
If you have placed an order with Sign of Sweden, please email hello@signofsweden.com with your order number and the email address used at checkout so we can confirm the purchase and investigate properly. If you can’t find the order number, the email used at checkout is enough for us to look it up.
If the item doesn’t match your expectations or differs from the product photos, we want to make it right
I orderd a laptopcase on the 18th of December and I did not received my package yet…
We are the 6th of January?? They say fast delivery…
They also do not answer on my emails..
The track and trace does not work!!!
Reply from Signofsweden
Hi Sara,
Just a quick note first: if you emailed the no-reply address (it’s an automated mailbox), we unfortunately won’t see it — which would explain why you haven’t received an answer.
Please email us at hellosignofsweden@gmail.com with your order number, and we’ll help you right away.
I’ve also checked your order and you chose our standard/free shipping option, which is untracked, so the tracking link won’t show updates.
Thanks for your patience — we’ll make this right.
They are very fast to answer on their mail. So good
Reply from Signofsweden
Thank you Eira! Kind regards Sign of Sweden
I have been ordering here for years now and I’m always very happy with the phone cases they sell. The one time I got a case that was a new model that I didn’t like. The customer service was so nice and actually sent me a new one Of the older model for free! I always get the case with the built-in card holder and it has saved my phone many times :) Highly recommend ordering your phone case here!
Reply from Signofsweden
Thanks for your review! kind regards Ella
This website is a real and good place to order stuff to your phone! I orderes the wring phone case, and the only thing i had to do was write them a mail and we got it fixed up! I really appreciate theie custom service and theie helpfull workers☺️
Reply from Signofsweden
Perfect! Thanks for your review! Kind regards Victoria
We are very happy with the items we ordered as gifts to employees. We also had some problems with one out of two packages due to a delivery mistake from Postnord. But after contacting customer service, they solved this promblem quickly for us and gave excellent service, which I really appriciated! I can really recommend SignofSweden and there products!
Reply from Signofsweden
Thanks for your review! Kind regards Sign of Sweden
Had a mixup with my order, something went wrong, sent an email and the customer service was great on how they solved it! I have ordered from the website other times as well and always been greeted with good customer service
I ordered my laptop case on July 25 and have not received it. First they answered, now they do not answer anymore. FRAUD
Reply from Signofsweden
Hey Romy! Thank you for your message, we will of course help you! What email did you send to? Please provide us with this and I will contact customer service right away for you! Kind regards Ellen
Still waiting for my cover😡…15 days and have heard nothing. Money was taken 2 minuter after ordering
130924: update recieved my money back since i have not recieved the cover due to problems with the delivery so Big thanks for that.
Reply from Signofsweden
Hi Anna, september: (I now understand why we could not find you, the order was in another name). Thanks for sending the info! :) You have been re payed since the parcel could not be delivered twice.
July: thank you for contacting us! Would it be possible that you send your order number? Can not find any Anna in the system that has an order that is not sent, so please send the number and we will help you today! :) Kind regards ELLEN
The price was high for the quality. It started breaking after one year of normal use. Would not recommend.
Reply from Signofsweden
Hi! Thanks for the review, if you are not happy witht he item, please contact us and we will help you :) Kind regards Ellen
14. August 2023:
I ordered a card holder and chose the option to have a 5 letter name printed/embroided on it. I recieved an order confirmation on e-mail and the Money was instantly charged from my bank account.
16 august - i get an e-mail telling me the order had already Been made and send With post nord.
In the terms and condition from SignOfSweden i see the normal delivery time is 5-9 work days but in some occasions up to 15 work days.
Yesterday was the 15th work day from ordering and i havent recieved anything and customer service promised me delivery 1. September.
I have requested a Money refund or that my package Will be delivered monday next week - i havent recieved an answer and i start to Think its a scam and i Can see almost every review from others are similiar.
Reply from Signofsweden
Hi Mads, we have tried to reach you, please provide us with your order number, and we will ofcourse help you :) Thanks! Ellen
Wayyyy too overpriced for bad, cheap quality. Breaks easily even when careful. Looks already beaten up and half-assed on arrival. Could get better on Shein
Reply from Signofsweden
Hi Sara, Thanks for your honest review, we are very sad to hear that you had a bad experience, please contact us and we will help you with a new product, ofcourse, we want you to be happy with the item! Kind regards ELLEN
Ordered two cases almost 3 weeks ago. After several mails and instagram dm’s, I still haven’t got any updates on the order. Didn’t receive the order either. Don’t buy here, I don’t recommend.
Reply from Signofsweden
Hi! Please send us an email, unfortunately, we are not able to have costumer service on Instagram, everything needs to go via our costumer service team - info@signofsweden.se - looking forward hearing from you! ELLEN
Don't buy from this site. You won't get your cover, and they will charge you. I keep getting emails about if i want to change the color of an ordered case, as the one I bought is sold out. I want to cancel the order if I can't get the one I paid for, but they are not able to cancel orders...
Reply from Signofsweden
Hi! Because of technical issues, it was possible to order cases that were out of stock :( This is not possible anymore and we are so sorry that this made the shopping experience really bad :( have a good day!
Looked lovely when I first bought for myself, but now the edges have started to tear away and I’m in need of a new case only 7 months later.
Quality of the product is really bad, waste of money
Bought 2 phone covers and a laptop protector. One of the phone covers was broken on arrival. I sent a message that day with the pictures but only got automatic responses and after several mails a generic mail that I could get a replacement but would have to pay 9 euros extra myself. Not fair and I would like to be reimbursed for the phone protector that was broken on arrival.
Awfull quality!!!
I just wasted €45.
The phone case looks cheap, is poorly made and stinks of plastic.
I got sent the wrong sized case as well.
The customer service is terrible.
I was in contact with Richard, who was unfriendly and arrogant.
It was supposed to be a Christmas present for my mom, but would be ashamed to gift it to her. Never again!!
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