Signomatic Reviews 

1,038
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers are overwhelmingly pleased with this company, often highlighting excellent product quality and a wide range of choices. Customers frequently praise the straightforward ordering process and the prompt, fast delivery service, with many receiving their orders ahead of schedule. The overall service experience is consistently described as excellent, as people often get exactly what they ordered. However, some customers also noted issues with product accuracy, such as receiving items with incorrect engravings or colors, or finding product images misleading. A few other people also felt that there were occasional problems with delivery, including items not being received or needing customer intervention for collection.

What people talk about most

Product

People report positive experiences with product, often receiving exactly what they ordered, with many... See more

Quality

Customers had positive experiences with quality, often describing products as great, excellent, and exactly... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Order

Clients share positive opinions on order, with many reviewers receiving exactly what they ordered and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant - Will be back for More >The website is intuitive and efficient >If an issue arises customer support are prompt and professional. Thank you, Amber Hogan!! > Extremely completive pr... See more

Rated 5 out of 5 stars

Got a sign made for my house, designed it , gave dimensions, it arrived 2 days later, a beautiful sign , exactly what I wanted in a very timely manner . Well done signomatic , will use service ag... See more

Rated 5 out of 5 stars

My first order never arrived and when contacted they had one out straight away with tracked delivery. Impressive customer care. The sign was exactly what I ordered. Excellent quality

Rated 5 out of 5 stars

The product is excellent, as is the service. I was sent a nameplate with the wrong engraving. I asked where should I return the product to. You generously apologised for the error, told me I didn’t ne... See more


Company details

  1. Home & Garden

Information provided by various external sources

Design your own sign in 2 minutes! Easy to order, quick delivery, Low prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.6

All reviews

(1,038)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Kind and Helpful Staff.

Very Kind and Helpful Staff.
We had made our order but had given the wrong sizes they helped us re-order our sign with the right size and we are very happy with the finished product thank you guys at signomatic.

6 May 2024
Rated 2 out of 5 stars

I searched car windscreen decal

I searched car windscreen decal. I ordered the decal. The decal sign is tiny about 2 inches by 1.5 inches.

6 May 2024
Signomatic logo

Reply from Signomatic

Hello,

Thank you for taking the time to leave a review, and I'm sorry to hear that the size of the decal did not meet your expectations. We strive to provide a platform where customers can design their own signs and choose specific sizes to suit their needs. It sounds like there may have been a misunderstanding or error in the selection process.

We would love the opportunity to resolve this issue for you. If you could get in touch with us, we can discuss how to make a decal that meets your expectations, perhaps in a larger size that is more suitable for a car windscreen. Your satisfaction is important to us, and we hope to make this right.

Please contact us at your earliest convenience.

 - Signomatic

Rated 5 out of 5 stars

Exactly what I wanted

Signomatic's website was easy to use to recreate a sign I was going to buy from a well know marketplace website. It arrived in good time with easy to use mounting accessories.

2 May 2024
Rated 1 out of 5 stars

Wrong measurements

Ordered I sign. There was discrepancies over the measurements. Paid 42€ with shipping for a sign that fits in the palm of your hand. From the sign they surely had to to know that the measurements were wrong. In the end we got refunded. But it took several attempts to remind them. Paid with PayPal, only for them, I don't think we would have been refunded.

19 April 2024
Signomatic logo

Reply from Signomatic

Hello,

Thank you for sharing your experience with us. We sincerely apologize for the discrepancies in the measurements of the sign you ordered and any inconvenience this may have caused.

We understand your frustration and regret that the sign did not meet your expectations. We assure you that this is not the level of service or quality we strive to deliver to our customers.

We appreciate your patience throughout the process and are glad to hear that you were refunded. We take customer feedback seriously and will use this as an opportunity to improve our processes to prevent similar issues from occurring in the future.

If there's anything else we can do to make this right or if you have any further feedback to share, please don't hesitate to reach out to us directly. We value your business and hope to have the opportunity to serve you better in the future.

- Signomatic

Rated 5 out of 5 stars

Boat stickers

I requested my boat stickers by an post ( they lost it) company sent me a DHL express new ones free of charge) they are just such a good company to work with.

4 April 2024

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