Signzworld Reviews 

926
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Also trading under Also selling under the name of homepetessentials Woodpecker Premises Belfont Trading Estate Mucklow Hill Halesowen B62 8DR 0121 550 4909 Avoid like the plague, placed an or... See more

Rated 1 out of 5 stars

Ordered a double mug press on 3rd May, advised it was despatched on 4th and given tracking number.... phoned today as no movement on the tracking to get a message back saying out of stock. Advised I c... See more

Rated 5 out of 5 stars

Signzworld were extremely helpful answering all my questions with reference to which machine would suit me best. I did not feel hurried or feel awkward asking. Parcel came next day. I would highly re... See more

Company replied

Rated 4 out of 5 stars

Excellent customer service. Instructions could be more informative, ie the fact that it is programmed to Fahrenheit and not Celsius, what to do if it doesn’t open when it should, ie press the red b... See more

Company replied

Company details

  1. Dyeworks
  2. Art Handcraft

Written by the company

SignzWorld is the premium choice for all things cutter and vinyl. We operate Independently to provide you with the greatest choice at amazingly low prices.


Contact info

1.9

Poor

TrustScore 2 out of 5

926 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(926)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Consistently great service!

I have now used Signzworld several times both on eBay and direct, and they have always provided a rapid and efficient service.

21 September 2021
Signzworld logo

Reply from Signzworld

Thank you for the great review and feedback, see you again soon, SW

Rated 5 out of 5 stars

Regular purchase

Regular purchase. Always quick delivery and great products

21 September 2021
Signzworld logo

Reply from Signzworld

Thank you for the great review and feedback, see you again soon, SW

Rated 5 out of 5 stars

Forth order from signzworld

Forth order from signzworld, and no problems, quick service as always.

13 September 2021
Signzworld logo

Reply from Signzworld

Thank you for the great review and feedback, see you again soon, SW

Rated 5 out of 5 stars

Once again

Once again, great products and dispatch.

12 September 2021
Signzworld logo

Reply from Signzworld

Thank you for the great review and feedback, see you again soon, SW

Rated 5 out of 5 stars

Great service and products

The team is very helpful, the product quality hasn’t let me down.

8 September 2021
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Reply from Signzworld

Thank you for the great review and feedback, see you again soon, SW

Rated 3 out of 5 stars

The wrong vinyl was sent

I have always had good service from them and always found them very helpful. The wrong vinyl was sent. The faf to send it back wasn’t worth it. They Wanted a picture or the item plus picture of the package label emailed before they decide what to do. Wasn’t damaged (in which case I could understand pictures) just the wrong item sent. Since writing the revue they have called me and apologised for the service received. They have also reimbursed me for the product without return. Well done.

2 September 2021
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Reply from Signzworld

Thank you for the great review and feedback, Sorry for the pictures request as it is used to show our warehouse and suppliers for improvements, see you again soon, SW

Rated 5 out of 5 stars

always great to deal with

always great to deal with. They sort out any problems quickly and politely. Can't fault this company!

28 August 2021
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Reply from Signzworld

Thank you for the great review and feedback, see you again soon, SW

Rated 5 out of 5 stars

Although one of the items sent was not…

Although one of the items sent was not correct, meaning I received the same item twice. They were able to explain that the same stock must be in two different locations. So of course that is no problem? (irony alert)

23 August 2021
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Reply from Signzworld

Thank you for the great review and feedback, see you again soon, SW0

Rated 5 out of 5 stars

Very happy customer

Very happy customer. Great customer service and communication. Would highly recommend.

20 August 2021
Unprompted review
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Reply from Signzworld

Thank you for the great review and feedback, see you again soon, SW

Rated 5 out of 5 stars

PROBLEM SOLVED

Had a problem, now resolved thanks to Martin. Would now recommend. Good customer service

20 August 2021
Unprompted review
Signzworld logo

Reply from Signzworld

Thank you for the great review and feedback, see you again soon, SW0

Rated 1 out of 5 stars

Poor aftercare

Got to say I am severely disappointed with the customer service from Signzworld. A year ago I bought a press, after 10 uses or so the press started to become impossible to use. It was taking two people to clamp it down if we dared to press more than one product.

It took over a month of speaking to them before they would accept the return. Owing to COVID and other issues, the press is now back with them and they have sent a video, of the press apparently working. Despite it being switched off in the video and not in real time scenario.

Absolutely disgusted with how I've been treated.

18 August 2021
Unprompted review
Signzworld logo

Reply from Signzworld

Hi Ste.

I'm sorry you felt the need to leave this review and as discussed in detail on the telephone and the correct operation for the adjustment of the press which did not have any issues once our technicians inspected and tested it, I hope everything was explained to your satisfaction and the returned press is still operating as it should, if you have any further questions please feel to contact us and we will be more than happy to advise.
Thanks
Rob Lloyd
Customer Care Manager

Rated 1 out of 5 stars

Total mess on send out broken goods…

Total mess on send out broken goods then try to get you to pay more for different ones. Better off using wish avoid

16 August 2021
Signzworld logo

Reply from Signzworld

Good morning.
Apologise for the original issues and as we discussed via our support@ukcutter.co.uk the issue was resolved and thank you for your understanding.
Rob

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