Sihoooffice Reviews 477

I bought one of these chairs which I must add had excellent build quality and easy to assemble actually. After changing my mind just due to personal preference after about a month, the Sihoo customer service were absolutely superb, considering the ache of returning a huge chair they assisted me with 2 shipping labels and constant correspondence, very quick replied and just made the process super easy. Would recommend trying this brand as you can easily return the items.

A really nice chair that is very well built. I’m very happy with my purchase! I reached out to seller for assistance on installation of chair and they were very responsive and forwarded a video to me to complete the assembly. Highly recommend!

Overall the chair is well-worth it, the warranty is good, they will fix or have a new chair whenever there are parts broken within 3 years.

I got the C300 pro chair. Is it worth the price? im not sure, time will tell how long the mesh stays well.

I work from home 4 days a week and am basically living and breathing in my chair, so it was important for me to have good neck and back support, espescially since i have pretty bad neck problems. Before i had the Sihoo chair i had a Secret lab Titan Evo chair but it made my neck problems only worse, since im quite tiny and the neck rest was way too high for me.

I'm a 24 y/o female and im 1.58cm tall and weight 64 kilo. The chair sits comfortable and i think it will support my neck very well. Only problem for me are the wheels. They feel really stiff so rolling around makes it quite difficult. So maybe looking for replacement wheels would be handy if this bothers you. I dont want to send my chair back just because of the wheels, but better wheels as replacement would make me give this review 5 stars.

Over all im quite happy with the chair. But lets see how it holds on overtime.
(Sorry for my poor English, not my native language)

I purchased the Sihoo Doro ergonomic office chair and have been using it daily. The chair is very comfortable and well-designed, which has helped me maintain good posture while working long hours.

Recently, I faced an issue with the backrest after several months of use. I reached out to Sihoo’s customer support, and I was impressed with how quickly they responded. The team was professional, understanding, and committed to resolving my problem. They offered me a replacement solution right away and clearly explained the next steps.

Overall, I am very satisfied with both the product quality and the excellent customer service. Sihoo truly stands behind their products, and I feel confident recommending them to others.

Their chair ergonomics is amazing! Easy to put together and comfortable for sure!

My M18 standard chair was delivered well ahead of schedule, in 2 working days.
Did not find instructions until I unwrapped the seat part which contained them but downloaded the manual from their website before that. Assembly was straightforward and the instructions were easy to follow.
Very happy with the result, the chair feels sturdy and very comfortable.
A great deal, really pleased.

I've had my C300 chair for almost two years now, and I can confidently say that when it comes to price/quality, there's no competition. The chair has held up great with daily use, and when I did run into an issue recently, customer service responded quickly to help me resolve it. great value and solid support

The company stands by its products. The warranty is real, and they will fix anything that breaks. Mine broke, and they're fixing it, and I'm about 2 years into my 3-year warranty. They respond quickly and are easy to work with. It's worth giving these chairs a healthy consideration when deciding on your next chair purchase.

I’m very impressed with both the quality of the chair and the service provided by SIHOO. The chair is comfortable, well-designed, and truly ergonomic perfect for long working hours.

The delivery was fast, and the customer service team was extremely responsive and helpful, replying to my questions even outside of regular business hours. It’s rare to find such dedication and professionalism.

I highly recommend SIHOO to anyone looking for a high-quality ergonomic chair and excellent customer support.

Comfortable. Even part broke later, their life time warranty sent replacement. Customer service responded promptly.

Bought an M18 office chair from working from home, quoted 5-8 days delivery and it was delivered the next day! I even ordered late in the afternoon.

Very happy with the service and product, highly recommended.

Overall, great chair. Only problem was that it started squeaking after a few months; but customer service was extremely helpful and even sent a replacement seat + tools for free.

I bought their deluxe S300 chair and so happy! Solid build and feels great to plop down on. I didn't think the armrest control was a big deal. Then I kicked back brought the arms in and adjusted the height. Very relaxing. I think everyone should invest in good tools and this is definitely one of them for me.
Also purchased the adjustable table and it is really cool. Sometimes I make it go up and down for fun, it's nice. When I show people in the office they are always impressed. I like the way it matches the exact height of my desk when I need it to. I did have a concern with my delivery, reached out on the chat from their web site and they provided excellent service. Highly recommend this company. Note -> I purchased direct

Lifetime Warranty!

Sihoo has their lifetime warranty of their office chair. I have purchased their C300 more than a year ago and they can send me a replacement chair with no charge! Love the warranty!

I love my SIHOO chair and didn’t want to change it so they kindly gave me a free replacement headrest, customer service 10/10!

UPDATE: so after demanding for 30% restocking fee for the order that NEVER EVEN GET PROCESSED, today the team was threaten me to remove the old review (which was written without any inappropiate language and was just asking about my order update) or else I wont be able to get a full refund.

No wonder they dont have much bad reviews since they threaten their own customers to take down their review instead of fixing the problem

Happy to provide the proofs for anyone that asking whether this review was legit

We bought the S100 and C300. Both chairs arrived within a few days. The packaging was good, not much plastic. The manual was easy to understand and all screws and tools are included, there's an extra screw for each type and it's well sorted and described.
The chairs are comfortable and have many settings to setup the chair like you need it.
The only downside are the wheels which aren't perfect. But these can easily be changed to third party ones which fit my needs better.

Had an issue with the Doro c300 squeaking so contacted support - received response in less than a day with steps to rectify the issue. Was even offered a new lumbar pillow. Fast and professional customer service, would recommend.