Decoflora Limited Reviews 10

TrustScore 4.5 out of 5

4.3

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Company details

  1. Flower market
  2. Florist

Information provided by various external sources

Amazing Artificial Flowers Silk Flower Arrangements and Wedding Bouquets await you. Trust UK leading Artificial Flowers specialists Decoflora. Next day delivery


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

It’s such a pleasure to buy from this…

It’s such a pleasure to buy from this company. The flowers are stunning and very competitively priced. Delivery is so fast, via DPD, and the thing that really pleases me is the care taken in packaging, with the perfect size of box to suit the contents. No giant box with the contents crashing back and forth on their journey to me. I speak from experience having purchased elsewhere in the past! I won’t buy anywhere else now. Thank you to all at Decoflora.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

OMG flowers are stunning

OMG flowers are stunning! I ordered wild flowers and Chinese Lanterns they look real I've never seen the like. I'm stunned and amazed so happy I will definitely be ordering more thankyou so much.

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service…

I ordered some pale pink hydrangeas and needed them quickly. Helen had excellent communication with me, sent them out straight away, the flowers arrived in perfect condition so very happy with the service. Will definitely use them again, they are reliable, efficient and very professional. Thank you Helen

9 August 2023
Unprompted review
Rated 2 out of 5 stars

They delete reviews that they don't like!

Three separate orders most were brilliant, but when I left a fair review of one product it was never published. I emailed and got this reply:

We have received your feedback but we have the option to decide whether to publish based on whether we consider it to be fair.

Whilst we understand that the sweet pea stem might not have been to your taste we sell several hundreds of them each year and have been selling them for over 12 years without another negative review. As a result we have taken the decision that your review would not be helpful to other shoppers and may have a negative impact on sales that is not justified.
This review may have helped you with your deicison to purchase but may have deterred hundres of others who would have been happy with their purchase.

Kind regards

Helen

Which probably accounts for none of the flowers having star reviews. Somewhat dubious behaviour and is it legal?

16 November 2021
Unprompted review
Rated 5 out of 5 stars

Exceptionally beautiful

I have looked everywhere for good quality faux flowers and at last I have found these exceptionally beautiful and high quality flowers. Ordered 10 items which came boxed and under tissue paper. They are gorgeous and I will be ordering more.
They came next day of ordering and were even better than the pictures.
Don't go anywhere else these are of exceptional quality. Thank You for your high standard and service.

15 September 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful quality, great price.

The flowers arrived the day after I ordered, and looked beautiful. They were of high quality and were carefully packed so arrived without damage. The cost was extremely reasonable too - I will definitely be using them again and again!

2 September 2021
Unprompted review
Rated 2 out of 5 stars

Ordered a bridal posy and buttonhole

Ordered a bridal posy and buttonhole. Sadly they look very artificial and they are overpriced for what was received. I was hoping that they would be more realistic.
I will not be using them for the occasion I ordered them for.
Think I will make my own with flowers from Ikea. Overall disappointed. Sorry..

26 April 2021
Unprompted review
Rated 1 out of 5 stars

Missold shipping...

Ordered some flowers on their website which I was pleased with. I got a call the next day from the office saying that I hadn't paid postage (it didn't charge me for postage on the website) and they told me I needed to pay the postage (over double what I paid for the goods), or I could have the money refunded. They said the shipping hadn't shown up because they were updating their website, something I said wasn't my fault. They said they couldn't send the product unless I paid shipping and all they could do was refund me in full unless I paid the shipping. Not happy when this is their fault...

6 January 2020
Unprompted review

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