Silkonme Reviews 1,060

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the product, highlighting its quality, unique designs, and versatility for various occasions. Many find the jewelry to be well-made, durable, and resistant to tarnishing, often receiving compliments when worn. Reviewers appreciate the elegant and sophisticated feel of the pieces, noting that they often exceed expectations. However, a significant number of people were dissatisfied with the subscription, payment, and cancellation processes. Many customers reported issues with subscription enrollment and contract terms after signing up for a discounted box or ambassador program. They described difficulties in managing their subscriptions, including challenges with cancellation and ongoing billing concerns. Some also mentioned issues with product delivery despite being charged, and a few express concerns about the quality of some jewelry items.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many praising the high quality, unique designs, and... See more

Quality

Consumers generally express satisfaction with the quality of the jewelry. Many reviewers praise the items as... See more

Subscription

Users describe negative interactions with subscription services. Many reviewers report being unknowingly... See more

Payment

Customers had negative experiences with payment. Many reviewers report unauthorized charges, with money being... See more

Cancellation

Reviewers express significant frustration with the cancellation process. Many customers report being... See more

Based on these reviews

Rated 4 out of 5 stars

What makes it great, is that, in my personal experience, I had a bit of an issue with my billing address, the customer service is responsive to my concern. It ain't too good to be true. I wanted to ex... See more

Rated 5 out of 5 stars

I absolutely love this small business! Every jewelry piece is handcrafted with so much care and creativity — you can really tell how much heart goes into the work. I’ve ordered multiple items and each... See more

Rated 5 out of 5 stars

I absolutely love this small business! Every jewelry piece is handmade with so much care and creativity—you can tell they’re truly one-of-a-kind. The craftsmanship is beautiful, and the prices are ver... See more

Rated 5 out of 5 stars

I have been receiving items from Silk On Me for a few months now and what I love about them is that their items are high quality, look great on any skin tone, ate inexpensive compared to other compani... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don’t use this website it’s a scam

Don’t use this website it’s a scam! Said that they’d give me a free box of jewellery would just have to pay for delivery then somehow I’m locked into a 6 month subscription and under no circumstances was my told this when signing up! When asked to cancel on several Occasions, I was ignored. The jewellery is also very cheap quality. Reported to my bank and they’re now blocked.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Don't do it

Don't do it. I signed up for this using a referral from my friend and they say first box is free, you just pay for postage and packing which was £4 roughly. The next package it suddenly jumps up to £12.99 and it's not even a proper parcel/box. It was an padded envelope. Not £12.99 worth of postage and packaging. Then when I tried to cancel, they refused and said it's a minimum of 6 months. Don't do it. It's not even that great quality of jewellery.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Never again!

Do not sign up for anything with this website!
I am now signed up for a six month subscription that I did not want nor did I allow. When I emailed customer service no one has been able to help me or even explain to me how this happened. Once I wrote an honest, but negative review, someone did reach out but still has not explained to me how this happened or even help me not be in a subscription I have not signed up for.

Trust me you are better off avoiding this company!

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this website

Do not use this website, they do not tell you upfront that your signing up to a 6 months subscription, they make it look like it is a one off payment for postage, now when I’ve tried to cancel as it states on their website, they won’t allow me and keep sending the same email over and over again. I need to contact my bank to stop the payments and also have logged complaint with trading standards.

7 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam ! Scam ! Cheap jewelry ! You’re better off buying jewelry on TEMU or SHEIN for better quality ! They have sent me the exact same things twice . I tried to cancel but they REFUSE . They say if you cancel you have to return everything OR pay 50 per item as that is their value . I’m sorry those pieces aren’t worth a dime . They will continue to charge your account …every month it’s the same thing . Another small pouch w crap jewelry in it . CANCEL ME AT THE 6 month mark ! Stop lying to people

11 June 2025
Unprompted review
Rated 1 out of 5 stars

Misleading Subscription & Unauthorized…

Misleading Subscription & Unauthorized Charges

I signed up to Silk on Me under the impression it was a one time purchase, one-time offer for just £4.99. Nowhere during the sign-up was it made clear that I was agreeing to a recurring subscription. The following month, £12.99 was taken from my account without any prior notification or consent.

When I tried to cancel, I was suddenly told I was “locked into a 6-month contract” — something that was never made obvious during the sign-up process. It feels incredibly deceptive.

The customer support was unhelpful, and the cancellation process was deliberately complicated. I now feel stuck in a subscription I never intentionally agreed to. This feels like a predatory business model, and I wouldn’t recommend it to others.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM avoid at all costs

This company did not say this was a contract, no goods received and keep trying to take payments. Contacted no response. I’m 15 with no money and this is a scam! My parents reporting this company

31 July 2025
Unprompted review
Rated 1 out of 5 stars

Continuous unauthorised payments

Further to taking action with my bank (after my first review) and getting my money back, this company never emailed me back and have attempted to take more money from me this morning, I have let them know clearly this is an unauthorised payment and essentially theft. I never even received the first order so I thought I’d won and they had cancelled, clearly not, they just want to keep running this scam. Don’t let them, initiate chargebacks with your bank and block the merchant!!
Oh and looking into this, all they do on trust pilot is flag up 1 star reviews to try and get them removed, 67 flagged reviews this year!

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Silk box

I love it. Highly recommend getting the silk box. Stunning and elegant pieces to go with any outfit.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Complete Scam

Complete Scam. I signed up to Silk on Me thinking it was a free box to showcase their items, but then I've just had £12.99 taken from my account with no warning. I've tried to cance and I've basically been told that I am locked into a 6-month contract—something that was never made obvious when signing up. It's deliberately misleading and customer services are far from helpful. The next lot of payments now say £50 per month until the 6 month period has ended and noone is able to help me at customer services. I've told them I genuinely can't afford this commitment and they literally don't care. TO TOP IT OFF - they're taking my money and the boxes aren't even arriving!

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Customer service are brilliant

Customer service are brilliant, delivery was quick and painless and the jewellery is beautiful. It doesn’t tarnish at all and withstands my 8 month old’s grabbing and pulling!! 10 out of 10

17 July 2025
Unprompted review

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