Silly George Reviews 795

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, particularly the lashes, highlighting their natural appearance, comfort, and ease of application. Many people appreciate how long the lashes last, often exceeding several days, even through various activities. Consumers also find the user experience to be positive, with many noting the convenience and effectiveness of the products. However, some customers were not happy with their orders, mentioning issues with dispatch and delivery, or receiving incomplete shipments. A few other people also felt that the product, specifically the pre-glued pop-on lashes, did not live up to expectations regarding longevity and ease of application, with some experiencing them detaching quickly. There were also concerns about the effectiveness of the lash serum after formula changes and the perceived value for its price.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the lashes, highlighting their... See more

Quality

Users describe positive interactions with quality. Many customers praise the superb quality of the lashes,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers express satisfaction with... See more

User experience

Clients share positive opinions on user experience, particularly regarding the ease of application and... See more

Price

People report ambiguous experiences with price. Some customers found the products to be a great price and... See more

Based on these reviews

Rated 4 out of 5 stars

I absolutely love S!lly George’s lash clusters! I always struggled with full strip lashes, but these individual clusters are a game-changer. They’re super easy to apply, look amazing, and last for day... See more

Rated 5 out of 5 stars

Honestly it took me a little time to get the hang of putting on the lashes, but after a few tries these became my favorite way to be put together with ye makeup. The are all-day comfortable and look v... See more

Rated 5 out of 5 stars

Lashes are natural looking comfortable and stay looking fresh for at least 5 days. I have recommended them to people who get their lashes done, they look better and are way less expensive.

Rated 5 out of 5 stars

I have tried numerous “under the lash line” systems and this one is top notch! I WAS skeptical because my experience buying thru this platform has been negative but these lashes are the real deal!! Th... See more

Company replied


Company details

  1. Cosmetics shop

Written by the company

We.Do.Lashes. NEW LinerBond adhesive eyeliner now launched! 🚀 Get ready to up your lash game.


Contact info

3.9

Great

TrustScore 4 out of 5

795 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 27% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Silly George Pop On: Great Buy

I bought the Silly George Pop On Lashes and I love them! I previously purchased the Lashify system and couldn’t get them to stick, so I thought I’d try these. I was so glad I did. They literally just stick to your waterline, you press and go and end up with gorgeous lashes. I give no care to my lashes and get 5 great days; with more care (less water in my eyes in the shower), I’d probably get another 3-4 days. I like a fuller lash so the Flaunt and Bloom are my favourites. It takes about 10 minutes to put them in and that’s it! And I get no lash loss when I remove them. I was totally surprised. I’m definitely a returning customer.

20 June 2024
Unprompted review
Rated 1 out of 5 stars

Eye lash serum doesn’t work.

Your product doesn’t work.

9 March 2024
Silly George logo

Reply from Silly George

Hi Lucy,

I see from your order number that you purchased our Lash Serum. In case you didn't catch the full instructions, the usage is twice per day for 4-8 weeks but that some people can take up to 12 weeks. If you haven't given it the full 12 weeks I'd encourage you to keep going! If you did use it for the full 12 weeks but are still unhappy with your results, we're happy to refund you, please reach out to our Customer Service Team at contact@sillygeorge.com.

Hope that helps!

Miranda,
Co-Founder

Rated 1 out of 5 stars

The product was very disappointing

The product was very disappointing. It didn’t seem to work at all. I saw no change. Sorry - but you asked me to be honest.

9 March 2024
Silly George logo

Reply from Silly George

Hi Carolyn,

I see from your order number that you purchased our Lash Serum in March. In case you didn't catch the full instructions, the usage is twice per day for 4-8 weeks but that some people can take up to 12 weeks. It's barely just past the 12 week mark - did you give it that full time at twice a day to see the results? If not, I'd encourage you to keep going! And often the results come quickly at the end! If however you did use it for the full 12 weeks but are still unhappy with your results, we're happy to refund you, please reach out to our Customer Service Team at contact@sillygeorge.com.

Hope that helps!

Miranda,
Co-Founder

Rated 4 out of 5 stars

Ups and Downs but end result great.

The first pair I bought were absolute duds, broke on second use (on the day of the wedding I bought them for)… but unfortunately it was a busy time of life / spam folder issues and I didn’t get them returned in the requisite timeframe. I asked for special consideration but ultimately got ghosted by admin.

But the second pair I purchased to give the brand another go were really great. So just don’t order them at a busy time so you can make the use of the fairly reasonable returns option if you need to, it’s a roll of the dice!

8 March 2024
Silly George logo

Reply from Silly George

Hi Siobhain,

Thanks for trusting us with a second purchase, even though your initial experience with the Dual Strip Magnetic Lashes in 2023 wasn't the best. We have sunsetted this item in favor of more robust lashes, as those Magnetic Lashes were quite delicate.

We have just launched our Pop-On Lashes (Pre-Glued, DIY Cluster Extensions) that I think you'll love. To make up for your previous experience I'd like to extend a 50% coupon for your next purchase (max value $20 USD). Please reach out to our Customer Service Team at contact@sillygeorge.com to arrange that.

Thanks again for being a loyal customer!

Miranda
Co-Founder

Rated 1 out of 5 stars

The lash serum didn’t do anything for…

The lash serum didn’t do anything for my lashes.

8 March 2024
Silly George logo

Reply from Silly George

Hi Connie,

I see from your order number that you purchased our Lash Serum. In case you didn't catch the full instructions, the usage is twice per day for 4-8 weeks but that some people can take up to 12 weeks. If you haven't given it the full 12 weeks I'd encourage you to keep going! If you did use it for the full 12 weeks but are still unhappy with your results, we're happy to refund you, please reach out to our Customer Service Team at contact@sillygeorge.com.

Hope that helps!

Miranda,
Co-Founder

Rated 3 out of 5 stars

Great products with a BUT

Okay so here's an honest review: I LOVE Silly George's products. HOWEVER,the make up correction pen, when it was time to switch the tip for the correction pen, the replacement tips were entirely dried out. I don't know why that happened nor did it come with any instructions to handle it a certain way. I've also used their liners and lashes and they worked so great. I'm allergic to many liners and these are the only ones that I can use BUT when I traveled to another state and went from high altitude to lower back to high altitude, the liners product completely got ruined. It separated to the point where the tip was essentially glued on, and when I managed to pry it apart and make a line on my eyes like usual, the lashes didn't stick and it was watery. It ruined both my black and clear liner bond. I'm so sad. I would 100% buy this again but just not travel with it.

2 March 2024
Silly George logo

Reply from Silly George

Hi Evi,

Thanks for taking the time to reach out! Regarding the Make Up Correction Pen- the new tips go on dry and the product takes some time to soak through the tip. Did you give it some time to allow the product to go through to the tip before you tried it?

As for your LinerBond pens clogging up at changing altitude, that shouldn't happen. Did you try running it under the tap with some water and soap? If you're still having trouble, please reach out to our Customer Service Team at contact@sillygeorge.com and they can either help talk you thorough it or send you replacement if it's faulty.

Miranda
Co-Founder

Rated 5 out of 5 stars

Pop-on in flaunt

So I just got the pop-on lashes about a week ago and OMG are they my new favourite thing! I have an allergy to pretty much all lash glues out there, I’ve seriously tried them all… and these are the PERFECT solution. I’ve tried other brands of self adhesive lashes and they really only stay on for a day, but girl! I’ve had these on for 5 DAYS! I’ve had 5 very sweaty workouts, 5 sleeps (on a satin pillow case), probably like 10 showers, and did the deed 4 times in these!!! They’re still on now and I can’t believe it! A couple of the clusters required repositioning once or twice, but no big deal as they still had adhesive left. If you’re a newbie to cluster lashes it may require some practice, but don’t discard the ones you try, they have enough adhesive to just pop em on again! I am in love with these lashes (I’ve tried flaunt so far) in the 14-12-12-10-8 map and they’re gorgeous, looking just like real lash extensions! Thank you so much to this awesome company for developing these. I’m a forever customer :)

27 May 2024
Unprompted review
Rated 1 out of 5 stars

I’ve been using it for around 4 years…

I’ve been using it for around 4 years and I love it , but I don’t know what happened this time and it’s not working, I’m so sad
I use it every morning and evening 😭

24 February 2024
Silly George logo

Reply from Silly George

Hi Venesa,

Sorry to hear that after 4 years you're having trouble with you Lash Serum. After that length of time, it's actually normal that your body might need a break, maybe for a few months. And please note that as per the instructions, once you've got your results, maintenance is only twice a week (no longer twice a day). So it also could be that using it twice a day for that length of time has built up some resistance. Just take a break and after a few months you'll be good to go again (I've been there myself!). A little disappointing to have to take a break, but it's the nature of the human body!

If you have any other questions please don't hesitate to reach out to our Customer Service Team, they're really helpful and knowledgeable.

Kind Regards,
Miranda
Co-Founder

Rated 2 out of 5 stars

I wanted to love these

I want to love these. They’re beautiful when they’re on, but they fall right off. I am quite advanced with lashes and these do NOT stay on. Bought three pack starter kit only to go through a ton of lashes the first day since they kept falling off. A lot of money ultimately wasted. Contacted customer service (Theresa) who basically said “oh well”.

18 May 2024
Unprompted review
Silly George logo

Reply from Silly George

Hi Lori,

Oh gosh, we're sorry that you're having trouble with your Pop-On Lashes and that you felt like our reply was of an "oh well" nature! Neither of those things are part of the experience we want you to have!

I've just had a meeting with my Customer Service Team and gone over your communication with them. I can definitely see how you felt like we were unhelpful, and as such we have re-written how we'll respond to any customers with application/wear issues in the future.

These Pop-On Lashes have only just launched. Although we did extensive in-house testing and didn't find any issues whatsoever with clusters falling off easily, we would like to learn more about your issue so we can help both you and others that may have your same problem. Any additional information or photos you have about this issue would be super helpful! ie. are you attaching the clusters onto your natural lashes or your waterline (we recommend waterline!), are you pressing them in with your fingers/tweezers, are you using oil based products before or during your Pop-On Lash wear etc?

Any additional information will help us help you as we all learn to troubleshoot this new product for any issues we didn't encounter during testing. But of course we totally understand if you don't want the hassle and would just prefer a refund! Ultimately though, these lashes are amazing and we'd love to help you get to the bottom of the problem!

Our Customer Service Team is also reaching back out to you again so see where we go from here.

Regards,
Miranda
Co-Founder

Rated 5 out of 5 stars

I love these magnetic lashes

I like these magnetic lashes. I personally hate any type of glue near my eye and I’m not capable enough to out on some decent eye liner. So these magnetic lashes are *cheffs kiss*

21 February 2024
Rated 5 out of 5 stars

Love these!

Received order just as requested. I love these lashes! Hardly know I have them on! The liner bond is great… not too sticky but just enough to hold.

20 February 2024
Rated 5 out of 5 stars

Pop on Pre Glued Lashes

The Silly George Pop on pre glued cluster lashes are amazing I have tried many many false lashes over the last 15 years, when having a break from lash extensions and these are fantastic I have told as many people as I can to get them. Huge thank you to Silly George for creating this false lash miracle 👏🙌❤️

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Pop on lashes unbelievable

I have just tried the pre glued pop on lashes and love them! They are so easy to apply in minutes, look just like professional lash extensions and are really easy to remove too. Totally hooked don’t ever stop making them ! :)

12 May 2024
Unprompted review
Rated 5 out of 5 stars

I loved these

I loved these. They were so light I forgot I had them on. If you’re not familiar with how to put lashes on they might be challenging at first but stay with it! If you’re used to putting on lashes, these are the easiest I’ve ever applied.

10 May 2024
Unprompted review
Rated 3 out of 5 stars

Natural looking for sure

I love the look but getting the eyelashes to work on my lids. It was a different story. Found it very difficult to get the lash to stick properly. Plus this is a time-consuming project. I will keep trying and maybe with practice I’ll get better.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous lashes

Fabulous lashes- I usually wear Girl Friday for day and swap it up at the weekend, I like Girl Crush and Girl Goals for weekend wear - they’re both super flattering and very easy to apply. I’m really pleased with everything that I bought from Silly George.

6 April 2024
Unprompted review

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