While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
At Silver Cloud Services Ltd., we prioritize your safety above all else. We are a trusted gas safety company dedicated to keeping your home and family secure. With years of experience, we specialise in top-notch gas safety services that meet the highest standards. Our team of certified gas engineers can handle everything from installations to maintenance and repairs. Whether it's a routine check or an urgent situation, we're here to provide efficient solutions that fit your needs. Customer satisfaction is our top priority, and we pride ourselves on being honest, transparent, and professional in every project. When you choose Silver Cloud Services Ltd., you can trust that your safety and comfort are in good hands. Join our satisfied customers and experience the peace of mind that comes with expert gas safety services. Your safety is our utmost concern; choose Silver Cloud Services Ltd. today!
32 Upper Stone St, Maidstone , United Kingdom, ME15 6HA, Maidstone, United Kingdom
3.1
2 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scammer, harassing you with messages and emails, when you clearly tell them you don’t want their services. Had to block them. Edit: 01/01/2026 Please, Silvercloud do not contact Trustpilot for more information. You know what you have done.
Misdiagnosed my 6 year old leaking boiler as needing a new heat exchanger.
Quoted me £1000 for a new heat exchanger, alternatively much more for a new boiler.
I subsequently rang Worcester Bosch who said the heat exchanger has a 10 year warranty. SilverCloud should know that.
When Worcester Bosch came to look at the problem, it was a simple £12 air valve that was leaking, not the heat exchanger.
Why not just one star? Because the engineer seemed a decent guy and just maybe it was all down to inexperience.
Reply from Silvercloudservices
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations.
At Silver Cloud Services, customer satisfaction and safety are extremely important to us, and we take concerns seriously.
We’d appreciate the opportunity to review this matter and resolve it properly. Please contact us directly at info@silvercloudservices.co.uk or call +44 7765 441507, so we can assist you further.
Thank you for bringing this to our attention.
Best Regards.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
